FixPart.hr
Reviews:

10,122 total reviews   

4.76

Excellent

10,122 reviews since May 29, 2024

5
88 %
4
6 %
3
2 %
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1 %
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Review summary

Customers consistently praise the fast delivery times, with many receiving their products earlier than expected. The website is easy to navigate, featuring clear product information and a straightforward ordering process that helps customers quickly find the right parts. Most customers report that items fit their devices perfectly, making repairs simple. The quality and authenticity of the parts are frequently highlighted, with many noting that the products are original or even better than anticipated. Customer service is often described as responsive, professional, and helpful, especially when resolving issues with orders or damaged products. When problems such as damaged or incorrect items occur, customers generally express satisfaction with how they are resolved. Some customers note occasional delivery delays, often due to third-party couriers. There are rare complaints about receiving incorrect parts or minor deviations. While most issues are resolved, a few customers point out delays or communication gaps during the resolution process. Additionally, some customers perceive certain parts or delivery costs as high, especially in relation to the value of the product.

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ReviewsFixPart.hr

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Community member 
1 Reviews
 Verified

Great store, quality parts, and great prices!

I’m really happy with FixPart and can honestly say I have nothing but good things to say about them. Recently, I ordered an original part for my Whirlpool tumble dryer through their online store — the **Whirlpool Indesit 481241458306 timer knob / programme interrupt button**. The part arrived exactly as ordered and, most importantly, it was a genuine original part. This wasn’t my first purchase from FixPart. I’ve previously ordered parts for my LG washing machine as well, and I was just as impressed with the quality, pricing, and availability. Every part I’ve ordered so far has been genuine and exactly as described. Another thing I really like is that FixPart offers both original and compatible replacement parts, so you can choose whatever works best for your needs and budget. Thanks to FixPart, I’ve managed to repair several of my household appliances myself and **save quite a bit of money** by avoiding expensive service calls. 😊 Big thumbs up to FixPart, and I highly recommend them to anyone who’s able to do a bit of DIY and repair their own appliances. **Why pay for a service call when, with the right part and a little bit of patience, you can fix it yourself?** 👍
Community member 
1 Reviews
 Verified

Excellent Shopping Experience – Highly Recommended!

I'm extremely satisfied with my purchase! The ordering process was quick, simple, and completely hassle-free. Delivery was fast and efficient, and the item arrived in perfect working condition, exactly as described and advertised. Overall, an excellent shopping experience from start to finish. I couldn't be happier with the service and would definitely order again. Highly recommended!
Community member 
3 Reviews
 Verified

Perfect customer service

I bought two original attachments for my Kenwood food processor at Fix Part, at a reasonable and reasonable price. One of them had a minor manufacturing defect in the material during production. After my inquiry to customer service, they emailed me the next day and said they had contacted the manufacturer. A few days later, they said they would send me a new product without having to return the one with the factory defect. Very professional and very easy to resolve. My high recommendation.
Community member 
1 Reviews
 Verified

Shipping is quite fast, items are very well protected, products are OK

The items are protected very good, the confirmation if the items are for the exact model is ok, but there can be deviations, i have one extra piece in my lover dishwasher drawer that I don't have in the original. It touches the deeper plates but it doesn't force them out of their place so it's ok. Still I would have liked if it was exactly the same. The other set marked for my machine doesn't have pictures so i was not sure if I should other them.
Community member 
1 Reviews
 Verified
Excellent product and fast delivery! Everything was perfect! The touch-sensitive membrane keypad for my washing machine was an original part, fit perfectly, and works flawlessly. Delivery was fast, and the whole experience was smooth from start to finish. Highly recommend FixPart.hr for their excellent service and genuine spare parts!
Community member 
1 Reviews
 Verified

Fixpart product and customer service

Product was very good on quality and it fits just as it needs, but also I want to say that I had situation with delivery company which didnt delivery product for 2 weeks even it was on their spot which I saw on tracking, and they send it back, fixpart customer service was very helpful and send it again with other company, first one with problem was GLS, and second one which made it in just 2 days was DPD, so i give 5 stars to product and 10 stars to customer service, thanks you tram ❤️
Community member 
1 Reviews
 Verified

Accurate Descriptions, Wide Selection and Fast Delivery

Excellent service and accurate product information. I needed replacement metal filters for my old Electrolux cooker hood, and finding the correct model was easy thanks to the detailed descriptions and precise dimensions. The filters arrived as expected, fit perfectly, and work great. Highly recommended.
Community member 
1 Reviews
 Verified
The only issue is that A very professional website, an easy purchasing process, and a well-stocked selection. The delivery was fastyour staff are not sufficiently familiar with the products. When I first inquired about the item I was looking for, the person I spoke with told me it was unavailable, even though it was actually in stock in your online shop. I ordered it online and received it quickly. I recommend providing your staff with more product training so they can give customers accurate information.
Community member 
1 Reviews
 Verified

Narudžba iz fotelje, dostavy na kućni prag

Super stranica, lak način za pronalazak rezervnog orginalnog dijela upisivanjem robne marke i modela, brzo i lako, također postoji dostava za sve bilo da živite u ruralnim dijelovima ili jednostavno ne želite do trgovine. Dostava kroz 2-3 dana. Preporučujem svima, jednostavno, brzo, povoljno. Orginalni rezervni dijelovi na kućnom pragu. Hvala!
Community member 
1 Reviews
 Verified
Great selection of parts, fast delivery. I found parts for old appliances that I brought back to working correctly without throwing them away. Prices for some very small parts are a bit on the high side, but I understand that keeping such a large varied stock does not come cheaply too. Maybe throwing together a useful bundle, or adding a service manual (digital copy) over a certain sum in the basket could sweeten the deal.
Community member 
1 Reviews
 Verified
Pozdrav, imao sam dobro iskustvo kupnje, isporuku i ispravnost kupljenoga. Ono što može biti bolje je komunikacija sa agentom. Bio je slučaj da pitam konkretno pitanje: da li imate zamjenski proizvod, koji bi bio jeftiniji od originalnog, nisam dobio odgovor nakon više pokušaja.
Community member 
1 Reviews
 Verified

Izvanredno iskustvo i vrhunska usluga!

S velikim zadovoljstvom pišem ovu recenziju jer je moje iskustvo bilo apsolutno savršeno. Od samog početka sve je prošlo u najboljem mogućem redu. Usluga je iznimno profesionalna, brza i ugodna, a konačni rezultat je nadmašio sva moja očekivanja. Svima toplo preporučujem i sigurno ću ponovno koristiti vaše usluge! Hvala vam na trudu i izvrsnosti!
Community member 
1 Reviews
 Verified

Great service

I ordered a plastic shelf for my Siemens fridge, but unfortunately, it arrived damaged. I contacted FixPart about it, and they sent me a replacement completely free of charge. I was genuinely surprised by how quickly and professionally they handled the issue. Great customer service and a very positive experience. Well done, FixPart! Highly recommended! 👏
Community member 
1 Reviews
 Verified

Just one remark

I received the ordered dishwasher part in record time. I replaced the old, broken part, and within 10 minutes, the dishwasher was ready for use. My only complaint concerns the delivery itself, though the fault lies with Croatian Post; a polite representative called to inform me that their mail carrier was ill and that I could pick up the package in person at the main office if I wished. As I have a 90% disability and limited mobility, this was not easy for me, but I urgently needed to collect the package.
Community member 
1 Reviews
 Verified

Recommend!!!

I recently purchased a replacement part for my refrigerator from FixPart, and I am very satisfied with the entire experience. The website is easy to navigate, with clear product information that helped me quickly find the exact part I needed. The ordering process was simple and smooth, and the delivery was impressively fast. The part arrived on time and in perfect condition. I highly recommend FixPart to anyone looking for reliable service, a user-friendly webshop, and quick delivery. Great job!
Community member 
1 Reviews
 Verified
Sve pohvale! Naručio sam ključanicu za veš-mašinu. Prilikom prve isporuke pojavio se mali problem, ali zahvaljujući ljubaznoj i susretljivoj gospođi problem smo brzo riješili. Komunikacija je bila odlična, a gospođa je bila vrlo profesionalna i spremna pomoći. Sve preporuke i sigurno ću ponovno naručivati!
Community member 
1 Reviews
 Verified
Very satisfied with my purchase. The battery arrived well packaged and in perfect condition. It fits my notebook perfectly and works exactly as expected. Battery life is very good, and the laptop recognized it immediately without any issues. Great value for the price. I would definitely recommend this product!
Community member 
1 Reviews
 Verified

Excellent experience!

We received the part we ordered in record time and are extremely satisfied with the entire experience. The part arrived very quickly, fits perfectly, and allowed us to continue using our vacuum cleaner without any issues. We are especially pleased that we didn't have to buy a new vacuum cleaner just because of one replacement part. Thank you for the fast delivery and excellent service!
Community member 
7 Reviews
 Verified
Pozdrav,paket mi je brzo stigao I lako je bilo pronaći proizvod koji mi je potreban Staklo koje sam naručio za pećnicu ni je došlo malo oštećeno u gornjem lijevom kutu.nije puklo već mislim da je to tvornička greška I drugo pitanje:negdje u 6mj sam krivo kupio šarku za liebherr zamrzivač I uredno smo izvršili povrat ali nisam siguran da mi je izvršena uplata povrata novca. Sve ostalo OK
Community member 
1 Reviews
 Verified
Malo sam bio sumnjičav jer ne postoji plaćanje pouzećem.Drugo morao sam kupiti cijeli uređaj iako bi mi odgovatalo bez posude i baterije što bi mi smanjilo davanja za 160 e. Treće,Jako sam sam zadovoljan brzinom dostave 3dana ,za svaku pohvalu.

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Contact

  • fixpart.hr
  • podrska@fixpart.hr
  • Nijmegen, NLD
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About

FixPart.hr je vaša pouzdana internetska trgovina za rezervne dijelove za kućanske aparate. S velikim izborom milijuna dijelova vodećih marki, olakšavamo i činimo povoljnim popravak vaših uređaja umjes...

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