Review summary
Customers consistently highlight several positive aspects, including fast delivery, an easy-to-navigate website, and a broad selection of spare parts, even for older or less common models. Many reviewers are pleased with the original quality and perfect fit of received parts, as well as competitive pricing compared to other vendors. The packaging is generally considered secure and protective, and customer support is frequently commended for its professionalism, promptness, and helpfulness. However, there are some areas for improvement. A minority of customers report occasional delivery delays or issues with shipping partners. Some have experienced mismatches or concerns regarding part quality, while a few mention damaged or insufficiently protected parcels. There are also complaints about price fluctuations and high shipping or product costs, and isolated feedback points to room for improvement in communication and chatbot functionality within customer support.
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How Trusted Shops prevents fake reviewsReviewsFixPart.hr
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Washing machine heater
I ordered a heater for a six year old wash machine which is still in good condition. I didn’t want to order from local stores because of the possible long wait and they had the exact same one in stock. The only thing you have to count on is slow Croatian Post (it took 3-4 business days to deliver within the country). But if that doesn’t bother you (this applies to croatian customers) they are still a perfect choice. The item arrived well protected in very good condition, as good as new should be.
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Sve preporuke! Njihov asistent mi je pomogao pronaći dio za moju Samsung perilicu rublja koju mi moj ovlašteni serviser nije htio popraviti jer se popravak ne isplati. Tražio me 300€ za popravak, a ja sam naručio preko Fixpart kontrolnu ploču i popravio sam za 120€.
Sve je stiglo u roku, na vrijeme, dobro zapakirano!
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Za vas sam saznala preko AI, a ne preko Google pretraživaća, inaće bih i dalje tragala za rezervnim dijelom uređaja koji mi je bio potreban.
Preko vas sam nabavila originalan rezervni dio čija cijena je prilično visoka. Što se tiće vremena isporuke i dostave, sve je proteklo u najboljem redu.
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Shipment was quick and the products are original and clearly described on your website.
Unfortunately you have a really bad delivery service.
Ups is known as terrible, so my product came banned up, the box was all the way open and smashed.
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Jednostavno je pronaći odgovarajući dio za uređaj. Plaćanje je brzo, prate ga obavijesti plačanja i statusa naružbe. Dostava je ok, jedino mi je neobično da dio dolazi samo u kutiji, pakiran bez ikakve zaštite. Je da je u pitanju crijevo usisavača, ali vjerurkem da bi dojam pouzdanosti i sigurnosti bio bolji da je i bolje zapakirano. I kutija je bila polu otvorena. Ali dio je neoštećen pa ok.
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Brza i savrŝena usluga, jedina zamjerka je dostava koju sam platio 8 eura da bi mi poštu donjio poštar HP napola zabio u sandučić i ostavio da tako pola paketa viri van, na glavnoj cesti. Ako vec placam 8 eura postarine unutar države, uzmite kurirsku službu
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Broken seal on my waching machin…
I had a broken seal on my waching machine - other than finding the part with the compatibility tool, the delivery was in less than 3 days. Very suprised by the speed.
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Excellent
Very proffesional. It's easy to choose the part you need. There's also a YouTube video on how to install it. Fast delivery. Reasonable price. Praise and recommendation.
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Izvrsna web stranica, pronašao sam police za svoj hladnjak bez ikakvih problema; referenca je bila točna. Zatražio sam hitnu dostavu i rok dostave je ispoštovan. Pakiranje je bilo izvrsno.
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I had old model of headphones and I was unsure how to pick the right part for it. I sent the model name and a photo and I shortly received the reply. The ordering and paying process was very quick and I was super happy with the purchase.
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Brzina isporuke,točno artikal koji treba je bio lako za pronaci jer je stranica napravljena top,uglavnom druga narudžba u malo vremena koja je isporucena brzinom svjetlosti
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Brza i efikasna pomoc
Pomoc sluzbe za korisnike mi je puno znacila- dobila sam tehnicki list svog uredaja i pronasla sifru za dio koji mi je trebao. Naruceno i kroz nekoliko dana isporuceno. Savrseno.
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great and fast service
This is the second time I've ordered a replacement part for some of my appliances. The service is great, delivery was very fast.
I'm really pleased with FixPart and will order all the spare parts from this page from now on!
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Zadovoljna Jednostavno i brzo pronalaženje traženog…
Jednostavno i brzo pronalaženje traženog proizvoda. Žurno slanje obavijesti o kupnji mailom. Praćenje dolaska proizvoda i navođenje točnog datuma isporuke.
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Great selection and fast delivery
Easy ordering process, wide range of spare parts, and fast delivery. The product matched the description and arrived on time. Highly recommended! ⭐⭐⭐⭐⭐
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Ekspeditivnosti
Za moju prvu narudžbu i vasu prvu isporuku prema meni, moram dati sve pohvale.
Za vise informacija i mozda drugačije ocijene mogu sudjelovati kroz daljnju suradnju.
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Ne izdaju R1 račune
Iskustvo je sjajno, komunikacija pravovremena i učinkovita. Jedini prigovor (koji nije utjecao na ocjenu) je činjenica da trgovina ne izdaje R1 račune, a posluje u Hrvatskoj i prodaje proizvode kompanijama, što je neregularno i stvara nam probleme.
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The spare part was delivered quickly. The most important thing is that I fixed the refrigerator and it continues to work just like on day one.
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IAKO JE NAVEDEN PREDMET OBJAVLJEN DA JE DOSTUPAN NA SKLADIŠTU , ISPOSTAVILO SE DA GA IPAK TREBA NARUČITI . ZAHVALJUJUĆI VAŠOJ BRZOJ REAKCIJI , PROIZVOD JE NARUČEN I ISPORUČEN U REKORDNOM ROKU , ZATO SVAKA POHVALA !
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posjedujem tefal električni expres lonac (višenamjensko kuhalo). Rezervne djelove pronašao sam vrlo brzo upisom modela. Roba je stigla u nekoliko dana. Preporučujem kupovinu djelova kod Fixpart. Zamjerka je jedino što bi cjenu slanja bilo dobro vidjeti unaprijed.
