Review summary
Customers consistently praise the fast delivery times, with many receiving their products earlier than expected. The website is easy to navigate, featuring clear product information and a straightforward ordering process that helps customers quickly find the right parts. Most customers report that items fit their devices perfectly, making repairs simple. The quality and authenticity of the parts are frequently highlighted, with many noting that the products are original or even better than anticipated. Customer service is often described as responsive, professional, and helpful, especially when resolving issues with orders or damaged products. When problems such as damaged or incorrect items occur, customers generally express satisfaction with how they are resolved. Some customers note occasional delivery delays, often due to third-party couriers. There are rare complaints about receiving incorrect parts or minor deviations. While most issues are resolved, a few customers point out delays or communication gaps during the resolution process. Additionally, some customers perceive certain parts or delivery costs as high, especially in relation to the value of the product.
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How Trusted Shops prevents fake reviewsReviewsFixPart.hr
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Verified
Excellent service!
Ordered some parts for my washing machine. They arrived very quickly. The parts fit perfectly and from now on fixpart is my "go to" webshop when I need parts for home repair. There are no online shops that have parts for so many home machines like Fixpart. I strongly recomend them!
Verified
Brzo i pregledno praćenje jedino u Hrvatskoj treba promjeniti UPS dostavu jer oni svoj dio posla ne rade dostavljači upisuju da nisu mogli isporučiti a nisu ni bili na adresi ,a i da su bili mogli bi ostaviti poruku ili neki kontakt na koji bi se ljudi mogli javiti.
Lp
Verified
Poštovani,
Sve je u redu. Dobio sam naručeni dio i ugradio ga odmah i sad mi perilica suđa opet radi. Preporučit ću vas i prijateljima. Iskreno nisam se nadao da ću Problem tako brzo riješiti i već sam pomišljao da kupim novi uređaj ali izgleda da ne moram. Uz vašu pomoć uštedio sam novac za nešto drugo.
Lijep pozdrav
Verified
Izvrsno
Veoma lako sam na web stranici pronašla proizvod koji mi je bio potreban. Web stranica je pregledna i veoma se lako snaći na njoj. Isto tako bilo je lako izvršiti kupovinu proizvoda i jako jednostavno i lako izvršiti plaćanje. Sve upute su bile jasne i točne. Veoma me je iznenadila brzina obrade narudžbe, slanje narudžbe i brzina kojom je narudžba stigla na moju adresu.
Verified
Preporučam
Vrlo sam zadovoljan širokim izborom rezervnih dijelova i bogatom ponudom. Web stranica je pregledna i jednostavna za korištenje. Jedina zamjerka odnosi se na nešto dulji rok isporuke – u mom slučaju 8 dana – no kod lokalnih dobavljača čekao bih vjerojatno i duže. Sve u svemu, pozitivno iskustvo i svakako preporučujem.
ENG.
I am very satisfied with the wide selection of spare parts and the extensive product range. The website is well-organized and easy to navigate. My only minor complaint is the slightly longer delivery time—in my case, 8 days—but I would probably have had to wait even longer with local suppliers. Overall, a very positive experience, and I would definitely recommend it.
Verified
Odličan webshop
Opcija pretraživanja po serijskom broju uređaja je odlična, lako je naći odgovarajuće djelove. Dostava je brza, dio koji sam naručila (posuda za blendanje za štapni mikser) je čak puno bolji od originala koji sam dobila uz uređaj, nevjerovatno koliko je bolja. Prezadovoljna sam webshopom i sigurno ću ponovno naručivati, a isto tako i preporučiti drugima.
Verified
V. Milan, Samobor, 18.10.26.g.
Iskustvo je odlično jer sam u tri dana kako je bilo navedeno, dobio svoj naručeni uređaj i to bez reklamacije i sa osmjehom na licu.
PS. Po meni bi trebalo ako Vam je moguće uvest plačanje pouzećem.
Hvala Vam i LP.
Verified
Svidjelo mi se odmah, dinamika odgovora na moj problem s daljinskim upravljačem klime stare preko 15 godina. Poslije je stigao i stručni odgovor, na traženi problem. I na kraju s obzirom na poslani broj modela lg klime stigao je i original daljinski sa svim svojim radnim funkcijama, hvala !
Lp
Verified
Easy purchase, fast delivery!
After more than 10 years of service, a plastic part that's used for connecting the upper spraying arm on my Bosch dishwasher literally fell apart. I was worried that the repair might be costly and even impossible because of the age of my appliance, but on FixPart it was really easy to find the right part. I just entered my dishwasher model number and it showed me all the parts for it. The delivery was really fast as well. Although I ordered over the weekend the part was delivered to me (from Germany to Croatia) by Wednesday. Really fast and efficient!
Verified
Recommend
The number of parts available is amazing. The sustainability aspect is admirable. However, they didn't have the ordered part available and the wait was longer than expected, which was fine, but I had to contact the customer service to find out why, not the other way around.
Verified
Excellent service and very fast delivery! The remote control arrived quickly and everything was exactly as expected. I'm very satisfied with my purchase and would highly recommend this store. Thank you!
Verified
Lak pronalazak kompatibilnih dijelova
Stranica se lako koristi i lako je pronaći komponentu koja je potrebna jer imaju provjeru kompatibilnosti.
Samo je moja greška što nisam primjetila da dolazi jedan filter, a ne dva u komadu.
Verified
Brza dostava, jedino bih izdvojila kako bi se trebala omogućiti dostava u paketomate jer je standardna cijena dostave previsoka za pakete male vrijednosti. 8 e dostava, a vrijednost proizvoda 40 e, prevelika razlika.
Naručili smo brtvu za Bosch pećnicu.
Verified
I am very satisfied with the whole purchase process. I was able to find the original replacement part I needed, customer service responded immediately with confirmation, and I received the part within three days. Thank you for very reliable and professional service!
Verified
Stakleni vrč WMF
Slučajno sam prilikom pranja odlomila vrh staklenog vrča novog (10 dana starog) WMF filter aparata za kavu. Srećom, pronašla sam vašu stranicu na kojoj je moguće kupiti novi, istovjetni. Koštalo me cca 40 eura (s dostavom), ali barem nisam morala baciti novi aparat za kavu. Pošiljka je bila poslana prvi radni dan i stigla je sa sjevera Njemačke do mene u Zagreb za tjedan dana (bio je Prvi Maj u petak + vikend). Sve preporuke za ovu stranicu.
Verified
Brza dostava i odlična kupnja
Jako sam zadovoljan kupnjom. Naručio sam Philips HQ87 adapter i sve je prošlo bez problema. Dostava je stigla četvrti dan, upravo kako je bilo najavljeno. Proizvod je stigao uredno zapakiran i ispravan. Sve pohvale i preporuka!
Verified
Excellent
The part I ordered fits my dishwasher perfectly. Ordering, payment and delivery were done without any problems and in a timely manner. I am very satisfied with the service and will definitely order from Fixpart again. Excellent, keep it up.
Verified
Great service, very easy and simple to find the correct replacement parts for, in my case, a Samsung vaccum cleaner. It's places like these that are the safe heaven for DIY repairs at home. The package arrived quickly and in great condition.
Verified
Jednostavno za naručiti, bez osnovnog znanja o nazivima dijelova za perilicu rublja, pronašla sam zamjenski dio po slici ( uz serijski br. perilice) naručeno je stiglo za tjedan dana i dio je savršeno odgovarao.
Verified
Tri puta šaljem upit za pomoć kod kupnje odgovarajućeg ugljenog filtera za napu i svaki put mi šalju odgovor za krivi dio a ne za proizvod kojo mi treba.
Očito Vam AI nije usklađen sa popisom dijelova za uređaje.
Na kraju sam odustao jer mi uporno umjesto ugljenog filtera nudi poveznicu za filtar za masnoću.Previše dopisivanja za ništa pa ću traženi dio potražiti na drugoj lokaciji.
Lijep pozdrav,
Srećko Tonšetić
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- Nijmegen, NLD
About
FixPart.hr je vaša pouzdana internetska trgovina za rezervne dijelove za kućanske aparate. S velikim izborom milijuna dijelova vodećih marki, olakšavamo i činimo povoljnim popravak vaših uređaja umjes...
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