8wines.comReviews

Immediate response and

Thera are not a lot of Provance Rose wine

Good experience, greatwines, speedy delivery. I'm jusorry they don't deliver other products from South Africa . For example, biltong, braaivleis and boerewors! You know, to compliment the wine .

Great shop .. Fair prices and very good logistics, from the package to the delivery time. As improvement I would suggest more and more diverse tasting box, even creating the "paring box"

I ordered wine on May 27th, It arrived on the 6th June in a inadequate box with 5 of the 6 bottles I ordered loose in a cigarette carton One bottle had obviously broken in transit as the invoice was stained with wine. Who ever repacked the remaining bottles did so poorly, following discussions with 8wine the matter was rectified.

There is one - for me not too much understable - issue . As a VS (variable symbol) in payment process I´d to put in an Order number, but this number, I´ve recieved from your side, is too long - 1611223CZ15708 (longer as it is possible to put in) and contains some letters, but they are unacceptable... I´ve made the required payment, but nothing follows. That is the reason why this my order wasn´t been proceeded and after some days I had to contact your subsidiary in Prague to solve this issue... My payment wasn´t been paired with my order because of missing VS - but this VS was impossible to put in payment terms. To be honest, I really don´t know how to make a next order by you...??? Is it really necessary to make an order by you and after that to extra contact you subsidiary to realize the business? isn´t that too complicated in today´s status??? Thank you.

Wine was great. Using UPS as delivery not good. Went online abd changed delivery with UPS also rang UPS customer service to confirm change as I was away on scheduled delivery day. This was all confirmed with UPS but they then delivered this when I was away causing parcel getting wet and having to get someone to pick it up

The wine selection is great but buying in the UK means that delivery is compromised by UK import delays and UPS constantly changing the delivery date. Despite 8wines despatching the wine immediately it took over 2 weeks to arrive.

Ordered wine which shipped 4th November. 22 Nov it had still not arrived. After contacting 8 wines It took a time for a response to come but finally 8Wines did in tern contact the haulier and resolved the issue quickly.

Honestly, although I Iove 8wines and have ordered from them twice, they use DPD so they will ALWAYS be late. If you want something in time for a date, make sure you order it in advance to store it

Maybe pay more attention to the customers, specially with the big orders, could be good to try some wines for free, so we can order them next year to our customers

Delivery is very quick. I would like to buy different grapes from California. For example: Chenin Blanc, Sangiovese, Cabernet franc.

Great customer service when my wine got delayed in customs from Tereza. Haven’t tasted any yet so can’t comment on the wine itself.

Enige minpuntje was de levering door Ups. Nog niet de moeite gedaan om aan te bellen ! Pakket 2 dagen langer op transport geweest.

Was home when said it had been delivered. Had to pick it up in a drop off. But service was good and fast.

Great selection of wines and fast delivery. Not the best prices. Very poor Black Friday deals.

From payment to delivery the help is always consistent and useful