Review summary
Customers frequently praise the fast shipping and highlight the excellent quality of the products, especially the indoor airplanes. Many also appreciate when items are available in stock, and some find the prices to be fair or competitive. However, some customers experience delays or long waiting times for shipping, and stock issues are a recurring frustration due to frequent out-of-stock situations. Customer service receives mixed reviews, with several reporting lack of response to inquiries or issues. Additionally, some find the products expensive, and there is a noted need for clearer technical documentation and better access to information about orders and products.
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Good product and fast shipping
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The speed of shipping the order
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Very fast delivery. No problems. I'm satisfied.
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Sell them ready built ‘ I like flying not Building.
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Hi,
For me, it will be appreciate to have an instrtion manual printing.
Thanks you
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just perfect !
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"I received the wrong motor version (1900KV instead of the 1500KV I ordered). I sent a detailed email with photos of the motor and packing slip immediately, but I have received no response at all. Extremely disappointed with the lack of customer support. I now have an unusable part and no way to exchange it. Avoid if you expect after-sales service."
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Great indoor planes such as ares indoor and clik 25.
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Une équipe super sérieuse et un Envoie super rapide vers la france 👍
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Fast delivery and kit in good condition. Have used before when their products unavailable in the uk. Will do so again.
Recommended. Thanks
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J'aime le choix proposé et la qualité des produits.
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I like Rc-factory for indoor planes
Do better:
- the Volta 15 esc documentation miss a important point : the connection plugs are 2mm
- and there are 2mm gold plug and a nice "Bullet Connector box kit" ...this is for the next order
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Pourquoi êtes vous plus cher que les revendeurs
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Poor communication and no Update on my order
I have placed an order two weeks ago, The tracking number is not working. I've sent several email and I received no rely.
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Perfect
No complaints, perfect website.
There was a slight doubt about stock availability, which was resolved very quickly. Perfect, just like its models!
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Unreasonable long delivery
The listed items are nice, and pricing is competitive, but the shipping/delivery information is scant, and the waiting time unreasonably long. They seem to ship from the other side of the world, rather than from a local warehouse.