Review summary
Customers consistently praise the overall quality of the clothing and appreciate the unique, fun, and attractive designs. Fast and reliable delivery is frequently highlighted as a positive, and the online shopping process is widely described as intuitive and easy. Many also find returns and exchanges to be mostly easy and free. Customer service is generally seen as responsive and helpful. However, some customers mention recent declines or inconsistencies in fabric or construction quality. Sizing issues are a major concern, with reports of inconsistency and a limited range, especially for older children. There are also occasional complaints about delivery delays, split shipments, or courier issues. A few customers find the returns and exchanges process cumbersome or complicated, and some report challenges with communication, slow responses, or limited support options in customer service. Additionally, some wish for more variety or originality in recent clothing collections, and a few suggest clearer item information or improved product categorization online.
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How Trusted Shops prevents fake reviewsReviewsboboli.ie
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I like all Boboli collections, perhaps they were more original before, but now they are fine.
What I would improve is having a phone for information and simplifying the exchange process, as it's complicated to change for a bigger or smaller size. You have to return the garment(s) and buy again.
Making the expense twice and waiting for the refund of the exchanged amount is a bit complicated.
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We love everything!!! what I can say is that my son is 138 cm tall and is 8 years old, he wears size 10 or 12 years. And there are things we see for much older kids, the more striking designs for little ones only go up to size 8 and I think they get small.
It would also be great to have more sets in large sizes like tracksuits for back to school, it would be wonderful.
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I love the originality of the pieces! I always find a cute and different set in every collection, at an affordable price. The online purchase was very fast in delivery, perfect! The only downside happens in the stores, which usually only have one unit of each size. But with online orders working, the problem is solved.
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I love Bóboli clothes for my child...
I love Bóboli clothes for my 5-year-old son and my 11-year-old nephew.
Sadly, the physical store in León has closed and the El Corte Inglés outlet doesn't have much variety in sizes, and the sales assistant leaves much to be desired... Otherwise, I'm delighted with your clothes.
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I loved everything.
The materials are wonderful and very comprehensive.
It's appreciated that threads and ribbons are included.
The instructions are very clear, the presentation is excellent, and it arrived on time. I will repeat.
There is nothing comparable on the market.
A question: Do you plan to make patterns for children?
You will have great success.
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Fast shipping but poor stock management
Speed in preparing and shipping the order. However, I do not give 5 stars because an item was canceled due to lack of stock. It is true that they wrote to notify me and they immediately refunded the money for the item.
Finally, I would like to highlight their designs and proposals for babies. Starting from 2 years, they change a lot, no longer seeming so attractive or fun to me; that's why I won't buy so much from the brand now. It's a shame they don't extend the age of these collections a bit longer. I would buy all the baby outfits because I love them.
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Quality Clothing
I have been a loyal customer for several years. I have always purchased your brand in-store for my granddaughters, and now that the store has closed due to a lack of other options, I have purchased online. The experience was very positive.
I appreciate the quality of the fabrics and the precision with which they are finished, as well as the design and colors.
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Return
I wanted to exchange a garment size, there's no physical store in Seville, but the website indicates that there's a Boboli stand at the Corte Inglés del Aljarafe, which is not true, as I have been there personally and they let me know that for many years they haven't had such a stand. In the end, I'll keep the garment for next year, or who knows if it will fit well, but I won't buy again ... And an intermediate size between 8 (128 cm) and 10 (140 cm) would be nice to consider, as the difference is huge.
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There is nothing to improve. The products purchased meet my expectations and match the description made by the brand. The delivery was also made within the estimated timeframes and was fast. I am very happy with your services.
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I love the clothes from this store for my son. It's always a hit. And for convenience, I order online, but if I need something, I go to the store without any hassle.
The clothes are very cool and of good quality.
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Very nice things, fast delivery
Our daughter always really likes the items. In terms of size, they mostly fit well. The items are of good quality. The delivery is quick. The return is sometimes a bit more complicated because UPS picks up the package at home. This has sometimes not worked, so I dropped it off at the UPS store. That also worked.
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I really like the design and quality of Boboli's clothing. I have always shopped in physical stores, but this time I decided to do it online. I liked: The speed and good management of the order.
New experience
I really like the design and quality of Boboli's clothing. I have always shopped in physical stores, but this time I decided to do it online. I liked: The speed and good management of the order. I will do it again.
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I loved the way I can buy and choose clothes. I didn’t like the sizing, two seasons ago the size was larger. A T-shirt from two seasons ago in size 6 is bigger than a T-shirt from this season in size 8 (the current size 10 is larger than the size 6 from two seasons ago, but the current size 8 is smaller than the previous size 6). It's impossible to get the sizing right this way.
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very fast, very easy to order, the clothes arrive in impeccable condition and wrapped with great care (this doesn't usually happen with other brands), it was my first time and I will do it again. The clothes are very beautiful and of good quality, thank you!
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Excellent service from start to finish! My order arrived quickly, was beautifully packaged, and the clothes are absolutely gorgeous. The quality exceeded my expectations, and I couldn't be happier. Highly recommend!
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Nothing to complain!
I love your clothes as well as their quality.
The service is very efficient and fast.
Thank you Boboli for making my Tomás even more beautiful and stylish! 😉
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All good, except for a triquini-type swimsuit that has a thin inner fabric beneath the swimsuit fabric. Quite a bit of sand gets in and it's very difficult to remove. I had to make two holes to get the sand out, I hope the swimsuit doesn't tear.
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I love the designs of the garments because they are unique and unisex. And above all, that it is made of cotton, because for children and babies in general, cotton is better. It doesn't emit odors.
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The quality of your clothes in general on...
The quality of your clothes in general over time; what you might be able to improve a bit would be to have fewer threads of stitching or visible or invisible seams so that some children who are hypersensitive to each seam or other can feel more comfortable without discomfort, especially in clothing seams near shirt collars or long-sleeved tops, for example.\n
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Good, but improvable
As always, fabric quality comes first, followed by design and style.
Regarding improvements, the pants sizing does not match the top, the pants are considerably larger, at least one size if not two. Please look into this.
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