boboli.ie
Reviews:

26,100 reviews for this company's 9 websites, 138 for boboli.ie 

4.61

Excellent

26,100 reviews for this company's 9 websites since Mar 28, 2018
5
80 %
4
12 %
3
2 %
2
2 %
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4 %

Review summary

Customers consistently highlight the high quality, durability, and premium materials of the clothing, frequently noting that these aspects exceed their expectations. The unique, colorful, and original designs are a major draw, particularly for children. Many appreciate the soft waistbands, size variety, and the ease of use of the website, along with a straightforward ordering process and well-packaged shipments. Customer service is often described as helpful, professional, and pleasant. Despite a higher price point, most customers feel it is justified by the overall quality and design, and they value available discounts and sales. Many also praise the delivery service for its speed and reliability, and some find the returns and exchange process efficient. Some customers express frustration with inconsistent sizing and limited options for larger or specific ages. There are notable complaints about delivery delays, lost packages, and poor courier communication. While customer service is generally positive, some report difficulties with communication or after-sales support. The returns and exchange process is often viewed as complicated or inconvenient, particularly regarding shipping partners and size exchanges. Additionally, suggestions for improvements in website navigation and better stock management are mentioned, and some customers wish to see more variety or the return of past design styles.

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Reviewsboboli.ie

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Community member 
3 Reviews
Cross-market review
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Cross-market review

Excellent products

The experience with the clothing is excellent in quality and design. But they should hire a better company for shipping, as they lie and say they came and no one was there, which is impossible, and we also suffered with another brand with the same shipping company. When you go to pick it up, you have to go twice because they don't have the product. Excellent Boboli, terrible distribution company.
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Community member 
11 Reviews
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Sweat jackets, dress, and T-shirt new and on sale

Visually, I really liked the blue girls' sweat jacket and the dress. Unfortunately, after washing, the inner protective film came off. I was disappointed about that. Also, this protector frays a lot. Please choose better quality for inner protection next time. But I will certainly buy again, as the children's clothing is exceptionally beautiful. The boys' sweat jacket and the T-shirt are very nice and of good quality. I was very pleased with them.
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Community member 
1 Reviews
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My first time and I'm sure I'll repeat

This is the first time I have bought from Boboli's online store, and the experience has been impeccable. The shipping process was perfect, fast, and the package arrived within the estimated time and in optimal condition. Regarding the clothes, the quality is fantastic, with very carefully crafted finishes and very pleasant fabrics for children. Moreover, the garments are exactly as they are presented in the website photos, both in colors and designs. Without a doubt, an absolutely recommendable brand. I will definitely buy again!
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A F
Annette F.
12 Reviews
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Great products - challenging shipping

Boboli's products are pretty and of good quality and I like them a lot. Unfortunately, there is a deduction of one star for the experience with the transport service. During delivery, the communicated time slots for delivery were not adhered to twice. First, the delivery was announced one day earlier, it did not happen. Then a new time slot was announced for the next weekday, the delivery did not occur in that one either, but outside the specified period. For the return, I was informed that the transport service would contact in advance to agree on a pickup date, which also did not happen. Fedex suddenly showed up at the door wanting to take the return. Luckily, I was at home because I was on vacation. To avoid unnecessary trips, pickup should be coordinated with customers in the future.
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Community member 
1 Reviews
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UNHAPPY WITH THE DELIVERY

The merchandise arrived well and I like it. The problem I had was with the delivery. It was not delivered on the dates they indicated. When it was delivered later, I asked them to leave it at the concierge if I wasn't home, and they didn't. I was unable to reach anyone by phone. In the end, I said to deliver it to a pick-up point and a family member had to go get it because I had to leave on a trip. I don't think I will shop online again.
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Community member 
2 Reviews
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Cross-market review
I like all Boboli collections, perhaps they were more original before, but now they are fine. What I would improve is having a phone for information and simplifying the exchange process, as it's complicated to change for a bigger or smaller size. You have to return the garment(s) and buy again. Making the expense twice and waiting for the refund of the exchanged amount is a bit complicated.
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Community member 
1 Reviews
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Precious designs and good quality

Very, very beautiful designs. The quality of the knitwear is excellent. I have bought jackets that, two seasons later, still look like new, enduring washes as if nothing. The cotton could be a little better. For the price they have, items like leggings are quite basic. In this case, you pay for design rather than fabric quality (which is not bad at all, but could be better).
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Community member 
4 Reviews
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We love everything!!! what I can say is that my son is 138 cm tall and is 8 years old, he wears size 10 or 12 years. And there are things we see for much older kids, the more striking designs for little ones only go up to size 8 and I think they get small. It would also be great to have more sets in large sizes like tracksuits for back to school, it would be wonderful.
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Community member 
1 Reviews
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I think it would be very convenient to be able to change…

I think it would be very convenient to be able to exchange items if you have chosen the wrong size. The fact of having to return and make a new order with the size you need is not operational. Moreover, if you haven't reached the minimum for free shipping, you have to pay shipping costs again. From my perspective and experience, it would be an aspect to improve and facilitate the processes.
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Community member 
1 Reviews
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Exceptional in return service

Apart from your clothes that I love because of the colors, I tried the return service. And I must say, super excellent! In the evening I initiated the return, and in the morning they picked it up. The only downside is the app, it gave me an error and in the end, I received three emails with three different return numbers.
Automatically translated from Italian
Community member 
2 Reviews
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Less Stereotypes

I like the quality of the clothes and the original and colorful designs.\n\nI believe there is much room for improvement in eliminating stereotypes. Clothing brands have the opportunity to advance in a more egalitarian society. Incorporate color into children's designs and shapes like flowers and hearts.
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Community member 
2 Reviews
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Being able to make returns through the Post Office. I live in Buitrago de Lozoya and have to travel 60 km round trip to go to La Cabrera to the delivery point. The post office is more accessible and can pick it up if you are a person with reduced mobility. Thank you, Maribel
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Community member 
2 Reviews
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Speed and efficiency. The only downside I see is that the Boboli store in Vitoria has been closed. There is one in El Corte Inglés, but it's not the same. The service and product availability are bad. Thank you very much.
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Community member 
1 Reviews
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 Verified
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Suggestion for Improvement and Congratulations

Improve: In a search, you select the filters you need, access an article to view it, and when you want to exit to continue the search with the same selected criteria, the page reloads and you have to select the criteria again. This happens on mobile, I checked if I was doing something wrong, but I tried to go back after viewing the selected item to continue the search, and it always "reloads". I love that it's well compartmentalized regarding sales or discounts of 50% and 60%, it's not the same, so the search is more enjoyable depending on the budget I can spend at that moment.
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Community member 
2 Reviews
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 Verified
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Very good products for children. Only downside ... the delivery by FEDEX!!! Deadlines not met and unexplained loss of packages and amateurism of the telephone operators in the after-sales service is deplorable. For an order placed on 16/07, delivery (after 5 complaints) was made on August 7!!!! A piece of advice: use another delivery service, the Post or UPS, for example!!!
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Community member 
1 Reviews
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I love the originality of the pieces! I always find a cute and different set in every collection, at an affordable price. The online purchase was very fast in delivery, perfect! The only downside happens in the stores, which usually only have one unit of each size. But with online orders working, the problem is solved.
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Community member 
1 Reviews
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Color and quality

I am always delighted with the quality and beauty of boboli clothing. It has become a staple in the children's wardrobe. The value for money is there. The clothes withstand time - it is possible to pass them from one child to another.
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Community member 
1 Reviews
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Very cute clothes

The site is very good, responds instantly, I value that a lot because I have no time to waste. The clothes are very cute, the packaging is detailed! Fantastic. And the speed of delivery. Very good shopping experience.
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Community member 
1 Reviews
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I love the clothing from Boboli and the qual ...

I love the clothing from Boboli and the quality of their fabrics. It is true that the price is high, but I take advantage of the sales period for that. The delivery was quick and everything arrived in perfect condition.
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Community member 
1 Reviews
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 Verified
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The shipment received perfectly, was tracked at all times. The shop assistants in the Gran de Gracia store in Barcelona are very professional, attentive, and pleasant. Congratulations to the entire Boboli team!!!
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Rating for boboli.ie

4.69
Excellent
138 reviews since Mar 28, 2018

Contact

  • +34937589909
  • www.boboli.ie
  • info@boboli.es
  • Llinars de la Valles - Barcelona, ESP
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About

Discover the most colorful and fun children's fashion. Comfortable for children and babies. Boboli - Children's Clothing. Accessories for boys and girls.

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