koro-shop.ieReviews:
108 reviews in the last 12 months108 total reviews
Excellent
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Top positive review
Apr 29, 2024
Verified review
Hi🙋♀️,
I was very happy with my first order.
I would like to try more of the products that I don't know yet.
You could perhaps offer smaller trial packs for this.
I would be really happy about some small sample packs that don't cost that much.
Thank you
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Top negative review
12 days ago
Verified review
The parcel showed that there was a "leak" (that there is something wrong inside), BUT there were absolutely NO dents on the parcel outside. It is not the courier's fault, but the shipping department of Koro should have wrapped the items accordingly. I hope they will make them aware of this. I'm sorry to say, though, that I'm truly disappointed about this order.
I have written a "complaint" to explain, but it was not possible to submit the form. The website did not respond correctly. So I decided to write a complaint / bad review here.
Koro has just lost a customer. Best wishes for the future, and I do hope you will get this sorted with the shipping department!
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Reviews for koro-shop.ie
May 2, 2024
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May 5, 2024
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You have healthy products and the juices are good. Your shipping process and logistic is slow and need to improve. For my current order I received an email on 28 April that my order was shipped. The tracking showed the courier only received the order on the 2nd of May. Wrong information disappoints a customer. Shipping items faster if it means a customer paying for it should be an option. This is my 3rd order. In my first order an item was received damaged.
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Mar 2, 2024
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1 out of 3 orders my items arrive damaged. Usually good quality. Perhaps more effort required in packaging items
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Answer by koro-shop.ie
Mar 18, 2024
Hi there, thank you for your feedback! Please contact our customer support team and we will be able to send a replacement or a refund for you.
Thanks, your KoRo Team
Nov 30, 2023
Verified review
They have lots of vegan options and they have big bags for the products so that you can use it for a long time. They only thing is that often things are out of stock, so maybe they could have a bigger production
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Aug 22, 2023
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The order was delivered in a week, not too fast in my opinion, but not too long. I got everything I ordered, the packaging is OK.
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Oct 7, 2023
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Slow delivery
Like the products very much. As I said the last time...The delivery time is longer than I think is reasonable.
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Dec 21, 2023
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Packaging disintegrated in transit. The local delivery staff did a wonderful job keeping it all togehter.
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Jul 30, 2023
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Service does not adequate reflect price or quality of goods
Was far better in the past, vast majority of items out of stock, product handling by courier is poor... items in last 3 shipments have arrived damaged. Overpriced for quality of goods recieved and service provided.
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Aug 25, 2023
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I didn't receive the correct package and haven't gotten a response from the company yet to acknowledge that or if my original order will be sent.
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Jan 18, 2024
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I have not received my order yet and i dont have a tracking numbet
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Jun 30, 2023
Verified review
Delivery too slow.
Delivery way too slow.
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