koro-shop.ieReviews:
121 reviews in the last 12 months128 total reviews
Excellent
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Most relevant positive review
Jun 5, 2024
Verified review
I absolutely love their dates! Sometimes it happens that there are a few rotten ones but their fast delivery and customer care make up for the few rotten dates ;) I wish there were less plastic packaging. Also, there are often the same products out of stock and I find the nut butters quiet pricey compared to other brands. Overall, they are great quality products.
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Most relevant negative review
May 8, 2024
Verified review
The parcel showed that there was a "leak" (that there is something wrong inside), BUT there were absolutely NO dents on the parcel outside. It is not the courier's fault, but the shipping department of Koro should have wrapped the items accordingly. I hope they will make them aware of this. I'm sorry to say, though, that I'm truly disappointed about this order.
I have written a "complaint" to explain, but it was not possible to submit the form. The website did not respond correctly. So I decided to write a complaint / bad review here.
Koro has just lost a customer. Best wishes for the future, and I do hope you will get this sorted with the shipping department!
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Reviews for koro-shop.ie
Jul 9, 2024
Verified review
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Answer by koro-shop.ie
10 days ago
Hi there, we are very sorry for the issue you experienced. Please always use the Help Centre on www.koro.ie to contact customer support.
Thank you, your KoRo Team.
May 2, 2024
Verified review
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Answer by koro-shop.ie
10 days ago
Hi there, we are very sorry for the issue you experienced. Please always use the Help Centre on www.koro.ie to contact customer support.
Thank you, your KoRo Team.
Dec 21, 2023
Verified review
Packaging disintegrated in transit. The local delivery staff did a wonderful job keeping it all togehter.
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Answer by koro-shop.ie
Jun 4, 2024
Hello, thank you for the feedback. We are very sorry for any inconveniences, sharing your experience helps us to constantly improve our service.
Thank you, your KoRo Team.
Nov 30, 2023
Verified review
They have lots of vegan options and they have big bags for the products so that you can use it for a long time. They only thing is that often things are out of stock, so maybe they could have a bigger production
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Answer by koro-shop.ie
Jun 4, 2024
Hello, thank you for the feedback. We are very sorry for any inconveniences, sharing your experience helps us to constantly improve our service.
Thank you, your KoRo Team.
Oct 7, 2023
Verified review
Slow delivery
Like the products very much. As I said the last time...The delivery time is longer than I think is reasonable.
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Answer by koro-shop.ie
Jun 4, 2024
Hello, thank you for the feedback. We are very sorry for any inconveniences, sharing your experience helps us to constantly improve our service.
Thank you, your KoRo Team.
Aug 22, 2023
Verified review
The order was delivered in a week, not too fast in my opinion, but not too long. I got everything I ordered, the packaging is OK.
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Answer by koro-shop.ie
Jun 4, 2024
Hello, thank you for the feedback. Sharing your experience helps us to constantly improve our service.
Thank you, your KoRo Team.