Outdoorline - UL shop
Reviews:

7,407 total reviews   1,625 reviews in the last 12 months

Review summary

Customers consistently highlight the extremely fast, reliable, and predictable delivery times, often exceeding expectations. The wide, curated selection of unique, high-quality, and hard-to-find ultralight gear is highly valued. Customer service is praised for being helpful, friendly, responsive, and personal, with particular appreciation for effective issue resolution and thoughtful touches such as handwritten notes and careful packaging. Many customers find the pricing fair and competitive, especially for exclusive products, and express satisfaction with smooth returns and an overall welcoming shopping experience. Some customers mention that popular products are frequently sold out and can take time to restock. Additionally, a few note concerns regarding VAT and taxes, although these are generally considered minor.

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ReviewsOutdoorline - UL shop

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Community member 
1 Reviews
 Verified
I like the quality and unprecedented performances (startup time) of the spirit burner. I like that its a re-used aluminium can. I like the origami stand improving performances and giving power control. Its something I missed with previous burners. I like how things are smartly handcralted here. Then the origami would be better with rounded edges (instead of cutting ones). It would be good to have a way to safely stop the burner (to save some alcool). It must be handled fast and reliably, even in panic… (could be a funnel with a cylinder part in the middle, to be used to refill the alcohol bottle)
Community member 
1 Reviews
 Verified
Best European shop for Ultralight Gear & Zpacks! I have ordered from Outdoorline in Slovakia multiple times, and they have consistently proven to be an absolutely fantastic retailer. If you are based in Europe and looking for ultralight gear—especially Zpacks—without the hassle of US customs and long shipping times, this shop is an absolute lifesaver. My most recent order arrived incredibly fast and perfectly packaged. I purchased a completely new backpack setup and a few accessories: • 1x Zpacks Super Nero Ultra 50L (Jet Black / Vest straps) • 1x Zpacks Padded Belt for Nero (Medium) • 2x Zpacks Belt Pouch • 1x Zpacks Itty Bitty Ditty Bag • 1x Zpacks 1g Tick Remover Everything arrived exactly as described and in flawless condition. The communication from their team is always transparent, and their customer service is top-notch. It is always a pleasure doing business with them. I highly recommend Outdoorline to any fellow hiker and ultralight enthusiast—I will definitely be buying from them again!
Community member 
1 Reviews
 Verified
J’aime vraiment la gamme d’articles proposés ! Un choix précis et pertinent qui n’est pas perdu parmi des milliers de produits. L’essentiel, l’efficace , les dernières nouveautés ! Une des seules boutiques en ligne en Europe à avoir cette gamme ! La navigation sur le site est vraiment facile ! Et le point très important pour moi , une livraison express réellement express !!! C’est pas juste une annonce !!! J’adore cette boutique !! Les emballages reçu sont biodégradables !!! Nous partons pour un trek de 3000 kms , confiant de notre équipement . J’ai hâte de recevoir bientôt mon sun hoodie ! Merci outdoorline
H F
Horst F.
9 Reviews
 Verified

my personal experience and wish

I particularly like the up-to-date availability information, the fast delivery, and the straightforward ordering process. Whenever you have questions, you always receive a quick and competent response, which is great as well. What I find unfortunate is that items (Zpacks) are often out of stock, and subjectively it seems to take a relatively long time until they are available again. My wish would be to also be able to order items through Outdoorline that are not included in the catalog and are difficult for me to obtain due to customs regulations. Would something like that be possible, or is it being planned?
Community member 
1 Reviews
 Verified

Happy with my purchase

I was looking for a durston x-dome 1+ here in the uk which are really hard to come buy, they seem to go out of stock as soon as they go on pre order so I searched harder and found outdoorline which had them in stock so I ordered. I'm really happy with my order and the service I recieved. Will certainly look at outdoorline for further purchases.
Community member 
1 Reviews
 Verified
Excellent selection of products, including some more niche and harder-to-find brands. The order was dispatched practically immediately and arrived quickly on the other side of Europe. Everything was packaged with great care, and there was even a handwritten thank-you note included. I am very satisfied with the overall shopping experience.
Community member 
3 Reviews
 Verified

Excellent communication

I received a quick, personal, complete and honest reply after inquiring about restocking timelines. I truly appreciate Outdoorline’s transparency regarding the availability of the items and understand why customers speak so highly of their service!
Community member 
2 Reviews
 Verified
Bonne expérience générale. Le site est bien fait, envoie rapide, livraison rapide, produit conforme.. très bien, bravo Outdoorline .. le seul bémol du site, c'est des produits vite sold out et qui restent longtemps sold out.. ˆˆ
Community member 
1 Reviews
 Verified

small hiccup, excellent service and delivery

Initially they realized quite slow that their stock was off and they don't have 1 of the items I ordered. However after that support was super kind and fast to resolve the issue and delivery was extra fast. Overall i am very happy with my 1st order. Thank you!
Community member 
1 Reviews
 Verified

Velmi rychlé doručení a ochotný personál

Velmi rychlé doručení. Během 24h od objednání byla zásilka připravena k vyzvednutí v ČR. Ochotný personál, který zodpověděl všechny mé dotazy k produktům. Navíc připojili drobnost navíc, když jejich systém udělal malou chybu v objednávce.
Community member 
3 Reviews
 Verified
Amazing website selling great products! The customer service is top notch! I bought a Durston x mid pro right before Christmas and mistakenly ordered the wrong size. Right after contacting customer service the rectified the issue and the tent arrived in time for Christmas. Some of the products sold here cannot be found on any other site that ships to Europe and certainly not at the same prices. I will for sure order from here again!
Community member 
2 Reviews
 Verified
Awesome products, very fast delivery! Happy with everything I've bought from Outdoorline. I just wish you had a larger stock, some of the products I want to buy (found nowhere else online in Europe) are sold out.
Community member 
3 Reviews
 Verified

Best UL shop in Europe!

I now ordered 3 times from this shop and every time my expectations have been exceeded. It has amazing products that you can’t find anywhere else at the same prices, the shipping is lightning fast and the customer service is top notch. Will order from it again for sure
Community member 
1 Reviews
 Verified

E-commerce de référence

du e-commerce comme on le voudrait systématiquement 🤩 Professionnalisme, réactivité dans les échanges, prix super placés pour l'offre proposée et un petit mot manuscrit de Peter sur le bon de livraison. 200% conseillé et probablement d'autres commandes qui viendront
Community member 
1 Reviews
 Verified
Dobrý den, objednávka byla vařízena velmi rychle, všec bylo profesionálně zabaleno, nikdo nic nepopletl. Potěšil mně i osobně rukou napsaný vzkaz a poděkování za objednávku. Děkui.
Community member 
1 Reviews
 Verified

very good first experience

bought a dipole 2 dw and asked for fast shipping in the late afternoon. tent was shipped with DHL Express next morning and I got it next day. very friendly people.
Community member 
1 Reviews
 Verified
Incredibly fast delivery. They offer unique products in Europe (I hate dealing with customs formalities when shopping in the U.S.). Unfortunately, not all items are in stock.
Community member 
4 Reviews
 Verified

Good product and excellent service. :)

I bought the VAUCLUSE GEAR Ultralight Backpack Ventilation Frame & Sleeve and I'm completely satisfied with it. The service was also excellent. They forgot to include the sleeve, but when I sent a message, I received a very quick response and they sent it to me. I will definitely recommend Outdoorline to my hiking friends. Greetings from Germany :)
Community member 
2 Reviews
 Verified

5/5, absolutely perfect

rien à dire. simple, efficace, rapide, avec un suivi précis et des mails de qualité. le tout emballé soigneusement et sans superflux. franchement parfait
Community member 
2 Reviews
 Verified

Rapide et efficace

Mon expérience avec outdoorline c'est tres bien déroulé, produit de qualité et bien emballé, les délais de livraison ont été respecté. Le petit plus, petit message du préparateur de mon colis qui fait toujours plaisir et je n'hésiterai pas à recommander pour un futur achat

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