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certified since: Sep 27, 2021
updated on: Jun 5, 2023
Outdoorline - UL shop is checked and certified according to the Trusted Shops quality criteria
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Reviews for Outdoorline - UL shop
4.96
Excellent
This is how we ensure that reviews come from real consumers.
the most relevant positive review
Jun 29, 2022
I'm form Iceland and none of the more known & trusted websites offer delivery of Big Agnes products to Iceland. So I had to go with a site that I had not used before and I do not regret choosing Outdoorline.sk. I ordered the Big Agnes Copper Spur HV UL 2 Bikepacking tent and I'm simply over the moon with the service and the delivery time. They also take the VAT off so I didn't have to pay double VAT which is annoyingly often the case with online shopping from the EU to other countries. Shipping time from Slovakia to Iceland was 2 days with DHL which was totally worth paying for. The product was nicely packaged with a nice handwritten note from Peter. Cant wait to get out there and test out my dream tent.
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the most relevant critical review
Aug 1, 2022
Shipping was very fast and the items are reasonably priced (therefore not a one star review).
But the ordered Vargo Titanium Nail Pegs Ultralight have a faulty design (see picture ad decide yourself) and over half of them broke during the first use. I complained and received as answer: "I am sorry to see that they cannot withstand the hard soil as the manufacturer proclaims. These ultralight stakes have their limitations and require some care in using them in hard soil."
I'm sorry for your very poor post-sales support.
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Reviews for Outdoorline - UL shop
Verified review
May 13, 2023
First time shopping here; I ordered a single person tent and accessories. I was amazed how fast my order from SK to NL was shipped, just in 3 days and had free shipping above a certain amount which was nice. I really liked the wide range of products in the webshop and got a nice handwritten message and a sticker attached to my order. Certainly will get more outdoor gear here!
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Verified review
13 days ago
I ordered an Enlightened Equipment Revelation quilt from Outdoor line for a summer trek in Norway. I was really impressed by the reactivity and kindness of their staff when there was an issue with my payment.
The quilt arrived in superb condition 24h later and I am really satisfied of my experience with this shop. I would 100% recommend!
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Verified review
From big things like a wide range of products and excellent packaging to great customer service and speedy delivery within EU, to smaller things like personal thank you note, invoice with modern look and free stickers, people at Outdoorline do care at every step. A big thank you guys!
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Verified review
May 7, 2023
The service was excellent. Delivery was very fast and shipped the same. I even had some questions before placing my order which were answered immediately! I look forward to buying from them again in the future
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Answer by Outdoorline - UL shop
May 8, 2023
We are so glad to hear that you were satisfied with our service.
We look forward to serving you again in the future!
Verified review
May 12, 2023
Very fast vendor, very good service. The package was perfect, the underquilt inside was protected against the blade used when opening by a piece of stiff cardboard. First time I see this. Will order again !
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Verified review
12 days ago
User-friendly website, great products, placing orders is easy, fast delivery. I ordered multiple times already, and the quality of service remained at the same high level. Thank you Peter, happy trails!!!
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Verified review
May 14, 2023
I have always found the service Outdoorline provides, to be, first class. The personal hand written note is appreciated, and shows Peter's involvement to make sure the order is 100% correct.
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Verified review
12 days ago
Amazing. I placed the order Monday morning, and on Wednesday at 15:15 I had the product in my hand (Slovakia to Israel). And there was a nice handwritten note attached.
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Verified review
7 days ago
From what I had the opportunity to check, the store offers high-quality products at attractive prices. I appreciate extremely fast order fulfillment.
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Verified review
3 days ago
Best selection of U.L. gear in the E.U. Fastest dispatch and delivery I've ever had from a company. Highly recommend. Thanks very much.
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Verified review
May 15, 2023
Very very fast handling and shipping. Ordered a pair of Fizan trekking poles and had them delivered the day after in Sweden.
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Verified review
May 13, 2023
Good products, good prices and fast delivery.
I am not the biggest fan of DPD, but this time it worked perfectly.
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Verified review
May 12, 2023
Another positive transaction with Outdoorline. They had what I needed, and got it to me very quickly. Thank you.
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Verified review
9 days ago
Excellent assortment of gear, quick delivery and a personal touch with the package. Great experience!
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Verified review
4 days ago
Good product description, easy and clear steps to make the purchase, fast international shipping
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Verified review
5 days ago
Easy site to navigate, fast delivery, and quick up to date notifications on my order status.
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Verified review
May 19, 2023
Very quick and smooth delivery to Sweden, no problem whatsoever and the product was great!
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Verified review
11 days ago
Excellent communication and quick delivery to Portugal. Recommend 100%
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Verified review
May 16, 2023
Fast and easy completion of order and shipment.
Highly recommended
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Verified review
13 days ago
Fast delivery, great costumer support and 100% quality products.
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