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Most relevant positive review
Jun 6, 2024
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My first time buying something from this store and I couldn't be happier. From start to finish everything has been perfect. Alena, from customer support, swiftly answered my question about their stock about a product and informed me they were restocking soon. Shortly after I received the info that they indeed had re-estocked the exact product I needed, that was imported from Nevada in the U.S.. The price was BY FAR the best in all european distributors. The attention has been superb and from the time of delivery to the packaging it came from was great. It even included a couple cute stickers and a little handwritten message from one of the employees thanking for the purchase.
I will definetly recommend this shop to anybody who is looking for hard to find ultralight equipment in Europe, and I look forward for making more purchases in the future.
Customer service is not responsive to answer questions (you have to follow up to get answers and the answers are often slow to come); the impossibility of paying in several installments is damaging.
However: once the order is placed, the shipping is very fast and the follow-up is very good.
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Reviews for Outdoorline - UL shop
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Sep 26, 2024
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Excellent customer service and fast delivery time
I experienced some issues after a trekking trip with a tent I recently purchased, but the customer service team was outstanding in resolving my concerns. They were quick, helpful, and made the whole process stress-free.
In addition to this, I've ordered from this website several times before, and everything has always been delivered quickly and efficiently. Their service has consistently been top-notch. I highly recommend this webshop for its excellent customer support and fast delivery!
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5 days ago
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Exceptional Outdoor Gear and Lightning-Fast Delivery!
I recently purchased the backpack and sleeping mat from Outdoorline and couldn't be more satisfied with the experience! From the moment I placed my order, I was impressed by how easy and smooth the process was. The delivery was exceptionally fast, and everything arrived well-packaged and in perfect condition
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2 days ago
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Best UL-Gear-Online-Shop in Europe
It's the best online outdoorshop in Europe. Great selection, very fair price (for example compared to Germany), nice contact- my favourite shop for UL gear!
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Oct 7, 2024
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Very quick delivery and always with a friendly note. Plus they try to reduce packaging. Job wel done, shame that not everything is always available 😉
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Sep 27, 2024
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I ordered several times and always: Fast shipping, well packaged, good products, nice customer service. Thanks Peter; best UL shop in Europe.
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Oct 1, 2024
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I was dwelling between two similar bivy bags and got the needed advice from their customer service. Shipping was fast and accurate!
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3 days ago
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Excellent shop
Really fast delivery to CZ. Excellent packing. One of the few stores in the EU with ultralight equipment from the USA.
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7 days ago
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Very fast shipping!
However still waiting for an answer to a query…
Very pleased in general
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Sep 25, 2024
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Amazing shop with great feedback on products, quick replies, and easy and efficient shipping
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11 days ago
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Super Shop!
Friendly, very helpfulTeam. High Quality products. Fast shipping incl. Tracking number.
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Sep 23, 2024
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Best UL Shop in Europe
Best Products, best Service, best prices, super fast delivery.
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Sep 27, 2024
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a bit expensive but quality stuff and fast shipping as well
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11 days ago
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Perfect
Good product, fast delivery and well packaged, perfect !