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Top positive review
Dec 23, 2022
Verified review
The part delivered was as described. Thanks.
The only thing I think was overkill was the delivery method (to the door by express delivery company PostNord) that was IMHO excessive as I only ordered new (rubber) drive belt for my old turntable. I would have been happy with less expensive method (letter / envelope) as it the product is very small and weight few grams).
I would actually suggest that there would be option (based on size/weight of the ordered product) for customers to select. It would also be more environmentally friendly to be able to use regular post service for small orders.
My 2 cents.
Tuote tilattu 13.5. Eikä se ole vielä tullu perille!
On oltu sähköpostitse yhteydessä asiakas palveluun kysymyksien kanssa. Saatu vastauksia, mutta ei kysymyksiimme. Olemme kertoneet mm. että lähdemme matkalle ja toimituksellä on jo kiire, aikaa enää 2 päivää, sitten ei ole vastaanottajaa ennenkuin 5.6. jälkeen.
Lupaamanne toimitusajat ovat jo ylittyneet selvästi. 22.5. lähetys on ilmeisesti tullut Suomeen, mutta kun kysyimme milloin se on meillä tai mistä sen voi noutaa, siihen ei ole saatu vastausta.
Meidän eläkelaisperheen näkökulmasta toimintanne on ollut kaikilta osin välttävää ja liikaa oletusarvoista sille asialle, että asiakas selvittää missä pakettimme on.
Olemme hyvin pettyneitä teihin.
t. Kirsti ja Esko Itäpiiri
Good day, I am sorry to hear that you have not received your order. We are in contact with the carrier and have also contacted you about this. Bram, FixPart customer service
Dec 15, 2022
Verified review
Havent get my parcel, postnord is useless
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Apr 10, 2023
Verified review
Haven’t still even received the package.
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Answer by FixPart.fi/fi
Apr 11, 2023
Good day, I am sorry to hear that you did not receive your order on time. Unfortunately, the delivery was slightly delayed, for which we apologise. We are in contact with the carrier to still deliver it as soon as possible. Michèle, Customer Service FixPart
May 16, 2023
Verified review
I have not received the delivery yet
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Answer by FixPart.fi/fi
May 17, 2023
Good day, I am sorry to hear that you have not received your order. I see that it should have been delivered. We have contacted you to sort things out. Michèle, FixPart customer service
May 11, 2023
Verified review
TAVARA EU OLE VIELÄKÄÄN SAAPUNUT:(
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Feb 13, 2023
Verified review
Kaikkia tavaroita ei toimitettu.
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Answer by FixPart.fi/fi
Feb 14, 2023
Hyvää päivää, olen pahoillani, ettet saanut kaikkea. Näen, että tilauksesi tuli kahdessa osassa. Valitettavasti yksi tuote oli täysin loppu varastosta ja olemme palauttaneet ksoten siitä. Jos jokin muu on virheellinen, ilmoita siitä meille. Michèle, FixPartin asiakaspalvelu
Jul 25, 2023
Verified review
Tuotteen laatu oli alaarvoinen
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May 12, 2023
Verified review
Still waiting for the package.
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Answer by FixPart.fi/fi
May 15, 2023
Good day. I am sorry to hear that you have not yet received your order. I see that it is still on its way. We have sent the tracking that allows you to follow the shipment. Bram, FixPart customer service
Jan 6, 2023
Verified review
Delivery Time was 30 days !!
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Jun 11, 2023
Verified review
Palautus todella hankalaa!
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Answer by FixPart.fi/fi
Jun 13, 2023
Hyvää päivää, olen pahoillani kuullessani, ettet ole tyytyväinen. Olemme lähettäneet sinulle ohjeet, joita voit käyttää tuotteen palauttamiseen. Jos sinulla on lisäkysymyksiä asiasta, kerro meille. Michèle, FixPartin asiakaspalvelu
May 30, 2023
Verified review
Dekivery time very long
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Answer by FixPart.fi/fi
May 31, 2023
Good day, I am sorry to hear that you did not receive your order on time. Unfortunately, the delivery was slightly delayed, for which we apologise. If there is still something wrong with the product, please let us know. Michèle, FixPart customer service
May 29, 2023
Verified review
We get wrong product.
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Answer by FixPart.fi/fi
May 31, 2023
Good day, I am sorry to hear that you did not receive the correct product. We have contacted you to see what we can do for you. Our apologies for the inconvenience. Michèle, FixPart customer service
Aug 4, 2023
Verified review
I DO NOT RECOMMEND
WRONG PART DELIVERED
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Answer by FixPart.fi/fi
Aug 7, 2023
Good day, I am sorry you did not receive the correct product. We have contacted you to see what we can do for you. Our apologies for the inconvenience. Bram, FixPart Customer Service
Jun 17, 2023
Verified review
Part was wrong size
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Answer by FixPart.fi/fi
Jun 21, 2023
Good day, I am sorry to hear that you did not receive the correct product. We have contacted you to see what we can do for you. Our apologies for the inconvenience. Michèle, FixPart customer service
Mar 14, 2023
Verified review
product was unfit
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Answer by FixPart.fi/fi
Mar 14, 2023
Good day, I am sorry to hear that the product does not fit. We have contacted you to see what we can do for you. Our apologies for the inconvenience. Michèle, FixPart customer service
May 13, 2023
Verified review
You can deliver my order.
You can deliver
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Answer by FixPart.fi/fi
May 15, 2023
Good day. I am sorry to hear that you have not yet received your order. I see that it is still on its way. We have sent the tracking that allows you to follow the shipment. Bram, FixPart customer service
Jun 19, 2023
Verified review
I dont have yet my devilery .???
I Dong
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Answer by FixPart.fi/fi
Jun 21, 2023
Good day, I am sorry to hear that you have not received your order. We are in contact with the carrier and have also contacted you about this. Michèle, FixPart customer service
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