Reviews for FixPart.fi/fi
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the most relevant positive review
Dec 23, 2022
The part delivered was as described. Thanks.
The only thing I think was overkill was the delivery method (to the door by express delivery company PostNord) that was IMHO excessive as I only ordered new (rubber) drive belt for my old turntable. I would have been happy with less expensive method (letter / envelope) as it the product is very small and weight few grams).
I would actually suggest that there would be option (based on size/weight of the ordered product) for customers to select. It would also be more environmentally friendly to be able to use regular post service for small orders.
My 2 cents.
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the most relevant critical review
Aug 9, 2022
I ordered a product 20.6 that was supposed to be in stock and to be delivered fast. On 30.6 I enquired what is happening and the message was that it wasn't in stock and external provider has informed about a delay. I was told on 4.7 that I can cancel the order, which I said I want to on 5.7.
However, on 11.7 I got a message from Post Nord about a delivery, and I had already purchased and received the produt from elsewhere, since I needed it fast. I asked about a returning and I was told that I need to do it at my own expense. Fixpart would have done it with 20€ service, but I just marched to my local post office since I didn't want to get anymore poor service from Fixpart. The returning of the product cost me almost 30€, which I lost due to this farce.
Therefore I cannot reccommend this to anyone as you might understand.
Br,
Karri
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Reviews for FixPart.fi/fi
Verified review
6 days ago
Toimitus oli nopea, mutta homma sekavaa. Tilasin ja sitten toimituksessa mentiin johonkin ihan toiselle sivustolle, jonne olisi pitänyt rekisteröityä seuratakseen toimitusta. Kaikki tuntui epävarmalta ja ihmettelin miksi niin pieni osa pitää kotiinkuljetuksella tuoda, osa joka melkein mahtuu taskuun. Sain ilmoituksen että se on toimitettu postiin. Piti hakea postista tuollainen pieni osa. Ja oli pakattu julmetun suureen kuoreen, eli tuhlausta siinäkin suhteessa. Sen olisi ihan hyvin voinut toimittaa postikirjeenä ja olisi mahtunut postiluukusta sisälle jos se olisi lähetetty postitse ja pakattu pienempään kuoreen.
Kaupankäynti ja tilaus oli sujuvaa mutta toimitus sekavaa ja epävarmaa.
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7 days ago
Helppokäytönen tilausprosessi netissä.
Tuote vastasi juurikin sitä, mitä kuvattiin.
Tavarantoimitusprosessi oli läpinäkyvä.
Kuljetusfirman toiminta lievä miinus, koska kesti; tuliko tarvara ulkomailta, Tanskasta saakka? Kuljetusfirmalle lievä miinus myös siitä, että kun "toimitus ovelle" ja toimitusaika "koko päivä", niin harmitus, kun olin juuri aamusuihkussa toimitusaikana -> en kuullut ovikelloa, eikä minulle soitettu -> myöhästyin ehkä 5 min. tästä -> paketti toimitettiin vapaaseen pakettiautomaattiin, mutta viivettä tuli tuolloin reilu 2 päivää.
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7 days ago
Postnord ei toimita paketteja sovitusti. Ei myöskään vastaa yhteydenottoihin, olen odottanut pakettiani nyt 3 pv yli sovitun jakeluajankohdan, eikä ole tietoa paketista, lojuu varastolla.Toivon, että jatkossa teette yhteityöä jonkin vaihtoehtoisen kuljetusyrityksen kanssa.
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Jan 18, 2023
Ordering and shipping went very well.
I would like more detailed information of part locations in machine. Example, if machine has different front and back seals. It was harder to find the right part if item description didn´t have that information.
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Tilaussivun käyttäjäystävällisyys petti kohdallani,koska tilattuani ilmeni etten ollutkaan viimeistellyt tilaustai ja saamani virheilmoitus viittasi mielestäni sìhen, että en ollut jatkanut tilaustani harkitsemieni ruuvien kohdalla
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5 days ago
Luotettava,nopea toimitus ja vieläpä kotiovelle siitä iso plussa. Ensimmäistä kertaa tilasin teiltä niin tehdä paremmin? Mitäpä tähän muuta ku että LOISTAVAA OSAAMISTA! Vieläpä vanhempaankin tuotteeseen alkuperäinen osa
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Jan 12, 2023
Everything was fine except delivery time, which took one and half week. Postnord has screwed up with other deliveries also. Wish other options for delivery companies which can keep promised delivery times.
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8 days ago
It was easy to identify the part when a I got a picture of the dishwasher parts sent to me. I was also informed just in time when the parcel arrived to my postbox. I don't know what could be done better.
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Jan 11, 2023
I was very happy to find the part from FixPart after having already been looking for it for some time. And although I wasn't in rush, the delivery took just the time that was estimated.
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Jan 5, 2023
Everything else except logistics worked fine, I cannot judge the delivered product as it has not been delivered. The latest promise is Jan 9th, about 2 week after the PO and payment.
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Jan 20, 2023
I like perfect match, parts which are in most cases available streight away, probably best price in Finland, suitable shipping cost and time. Overall great place to deal with!
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Jan 20, 2023
I got what I ordered and it was delivered at my door. I was also able to change the delivery time online, since I was not at home at the scheduled time. Excellent service
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Jan 11, 2023
Toimitus oli erinomaisen nopea kotiovelle asti ja tilaus oli helppo tehdä. Kunpa tämä netistä tilaaminen myös muilla tavaran toimittajilla sujuisi yhtä hyvin.
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I was looking for a control panel of a very old Dishwasher. FixPart was selling it still. They have many parts of elderly equipment. That is great :-)
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6 days ago
Nopea toimitus. Sopiva kokoinen tuote, mutta kahvaa ei voitu asentaa oikein ja ruokavälinekori meni rikki ennen kuin käytettiin ensimmäistä kertaa((
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Jan 16, 2023
Part was perfect. PostNord (the courier) screwed up delivery, and it took one extra week to get the part due to it being incorrectly routed.
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Jan 8, 2023
Asked spare part for old fridge, and after day or tow they replied and send link from where i can order my part and it was spot on!
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Jan 10, 2023
Items is very easy to find and order whithout even know what i am try to find. Deliver is quickly and come to home.
Very good
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13 days ago
The delivery of the piece too much longer than estimated, and the links to GLS website were not functioning really well.
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13 days ago
Tuotteen indentifiointi laitteen mallinumerolla hakukenttään helpotti oikean mallin löytymistä. Nopeasti kotiovelle 2vrk
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