Reviews for FixPart.fi/fi
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the most relevant positive review
Dec 23, 2022
The part delivered was as described. Thanks.
The only thing I think was overkill was the delivery method (to the door by express delivery company PostNord) that was IMHO excessive as I only ordered new (rubber) drive belt for my old turntable. I would have been happy with less expensive method (letter / envelope) as it the product is very small and weight few grams).
I would actually suggest that there would be option (based on size/weight of the ordered product) for customers to select. It would also be more environmentally friendly to be able to use regular post service for small orders.
My 2 cents.
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the most relevant critical review
Aug 9, 2022
I ordered a product 20.6 that was supposed to be in stock and to be delivered fast. On 30.6 I enquired what is happening and the message was that it wasn't in stock and external provider has informed about a delay. I was told on 4.7 that I can cancel the order, which I said I want to on 5.7.
However, on 11.7 I got a message from Post Nord about a delivery, and I had already purchased and received the produt from elsewhere, since I needed it fast. I asked about a returning and I was told that I need to do it at my own expense. Fixpart would have done it with 20€ service, but I just marched to my local post office since I didn't want to get anymore poor service from Fixpart. The returning of the product cost me almost 30€, which I lost due to this farce.
Therefore I cannot reccommend this to anyone as you might understand.
Br,
Karri
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Reviews for FixPart.fi/fi
Verified review
Feb 25, 2023
Parts that are easy to find are easy to purchase. Those parts that need more exchange information then the language is a bit of a problem. Google translator is not sufficient enough to have conversation of detailed matter. Conversations have been a bit frustrated because customer service has not understood even if I've changed my language from Finnish to English. That is why 5-3 stars.
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Mar 2, 2023
Delivery was very long 7 days, and the scheduled delivery time was in the evening 16:30-22:00 although the order was in a company name. I had to pick up the delivery from the delivery center to get the product.
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Mar 10, 2023
The Item was in Stock, where?? It has been now a week since I made the order, still no items present. It should have be here in 4-5 days, Transport is taking most of the time
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Mar 5, 2023
Site stated ”available” for a part, yet it had a two week del.time + transportation . Wouldn’t have ordered if I knew the truth, false advertising.
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Mar 12, 2023
Tilasin kaksi tuotetta, tuli vain yksi. Tästä ei ilmoitettu etukäteen, eikä ole ilmoitettu miten/milloin puuttuva toimitus: huono tiedottaminen
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Mar 11, 2023
Toimitus aika on kohtuuton. Valitkaa toimittaja tarkemmin koska se oli jopa valheellinen ja tein siitä jopa kyselyn.
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6 days ago
Nopea toimitus mutta valittu laskumuoto ei oikeuta toimipisteen valinnassa mikä huono ehto.
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Feb 25, 2023
kun palautin viallisen osan niin mä jouduin maksamaan rahdin , törkeäää
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13 days ago
Paketin tulo hidas.
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Mar 7, 2023
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Feb 25, 2023
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Feb 23, 2023
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Jan 26, 2023
Adding phonenumber to personal info did not work (firefox/edge).
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Feb 13, 2023
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Feb 11, 2023
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Jan 31, 2023
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Jan 25, 2023
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Jan 24, 2023
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Jan 24, 2023
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Jan 5, 2023
Everything else except logistics worked fine, I cannot judge the delivered product as it has not been delivered. The latest promise is Jan 9th, about 2 week after the PO and payment.
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