joe-nimble.com/int/Reviews

: 73Good

4.10

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with Buyer Protection

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Valid

with Buyer Protection

certified since: 3/4/2020
updated on: 6/29/2022
joe-nimble.com/int/ is checked and certified according to the Trusted Shops quality criteria
  • Verified identity
  • Protection of personal data
  • Clear ordering process

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At joe-nimble.com/int/, you can use the guarantee from Trusted Shops and protect up to €2,500. Find out more


certified since: 3/4/2020
updated on: 6/29/2022
joe-nimble.com/int/ is checked and certified according to the Trusted Shops quality criteria
  • Verified identity
  • Protection of personal data
  • Clear ordering process

Secured by a guarantee

At joe-nimble.com/int/, you can use the guarantee from Trusted Shops and protect up to €2,500. Find out more

Reviews for joe-nimble.com/int/

40 verified reviews in the last 12 months

73 total reviews
This is how we ensure that reviews come from real consumers.

the most relevant positive review


3 months ago
Since wearing Joe Nimble shoes my back and feet are feeling much better. I made a mistake using a coupon to save on my order. I wrote customer service and they promised a refund for the difference, which I really appreciate and think is amazing. Working on my feet all day, long hikes with the dogs, these are now the only shoes I wear, which is why I am giving a deserved 5 star rating thank you for making such great shoes and for your great customer service
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the most relevant critical review


1 month ago
I placed an order for my company in Romania. I decided to shop online since I wasn't able to go to Berlin and pick up the shoes myself. I was preparing my order when I realized they don't have a field on their website where I can add my Company's details. Before I placed the order I called the shop in Berlin and asked if I can get an invoice for my company since there is no field where I can add the details. They replied that there's absolutely no problem and I should place an order as it is and then write to customercare@joe-nimble.com asking for an invoice for my company. I did exactly that. My surprise was that customer care told me that my order was already placed and they cannot modify my invoice. What would you do in this case? I am now spending my time sending dozens of emails begging them to modify the invoice to be able to send it to my accountant and not risk getting fined. And being an intra-community transaction, I should also get my VAT back. Good luck with that. My conclusion. The shoes are decent, but their customer support is the worst I have ever seen. I buy shoes because of ethics and sustainability, but honestly, I don't want to support such a business if they don't pay attention to such details. A very big thumbs down!
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