CAPREO

Reviews:

Capreo gives regular info by mail and send now and the broschures or guides for vine tours in South afrika together with delivery. If you have questions yo can always get answers from your personal contact, in my case since about 15 years Thorsten Bergmann. Exelent service.

The system worked really well, having only one order number for a multitude of wine farms is a great idea. Our wine arrive exactly when we requested it to.

Professional and friendly service. Great communication via, both, email and over the phone. Our queries and concerns were handled effectively. Great advice and efficient handling of the order and despatch. Wines for our forthcoming wedding celebrations have arrived. Very happy customers.

You have wines from some of my favourite estates. Delivery is quick but frustrating as UPS don’t leave a note if they tried to deliver and you were out. My last shipment almost got returned to you!

Seamless process from picking some bottles of wine at my favourite wine estate in Stellenbosch to getting it at home in Luxembourg.

vinen er som vi husker den, men kommunikationern kunne godt være bedre. ved vinsmagningen kan der også meget gerne ske forbedringer i form af selve forklaringen om at det er HVER flaske der bliver pålagt forsendelsesomkostninger, som er den store overraskelse for os

Location molto belle, personale qualificato e proposta è molto varia hanno reso estremamente gradevole la nostra esperienza

Nach der Bezahlung ( 9. Januar 2026 ) erfolgte die Zulieferung der Weine nicht wie angepriesen/versprochen innerhalb von den 2-5 Geschäftstagen resp. 15.1.2026 „ Once paid, you will receive your tracking number and delivery will take place within 2-5 business days.“ , sondern erst am 2. März & 4. März 2026 . So gesehen also mit fast - zwei Monaten Verspätung - zudem - an zwei verschiedenen Liefertagen - zudem auch noch unvollständig obwohl dies bei der Bestellung bestätigt wurde „ Thank you for your wine order ZK2506374. Your favourite South African wines are currently stored safely in our warehouse in Germany and ready to be shipped to your home“ - 3 Fl Uva Mira The Single Tree Chardonnay 2023 sind immer noch ausstehend ! Wie würden Sie sich mit diesem Service/Qualität fühlen ? Mit freundlichen Grüssen Dany Peray

I have nothing negative to say about the service which I have received from Capreo. Wines sourced from some of my favourite South African producers were easy to select, delivered promptly and intact. The progress of my order was simple to track via UPS with constant updates on progress.

Wir haben anlässlich der Bestellung bei La Motte am 6. März 2026 klar gesagt, dass vor dem 10.04.2026 niemand zu Hause ist und die Rechnung erst nach diesem Datum bezahlt wird. Ebenfalls haben wir klar gesagt, dass wir am Donnerstags keine Lieferung in empfang nehmen können. Der Deutsch sprechende Mitarbeiter hat alles entgegen genommen und bestätigt, dass das alles kein Problem sei. Ein paar Tage später kam die erste Mahnung die Rechnung zu bezahlen was ich ignoriert habe. im Abstand von ein paar Tagen kamen immer wieder Mahnungen. Zuletzt die Mitteilung, dass die Bestellung aufgrund fehlender Zahlung annulliert ist. Zuhause angekommen, musste ich die Bestellung per Mail wieder öffnen lassen. Die Bezahlung folgte umgehend. Die Lieferung wurde angewiesen, natürlich auf einen Donnerstag. Ich durfte wiederum eingreifen und versuchen die Lieferung auf einen anderen Tag zu legen, was mit einigem Aufwand dann auch gelang.

I love the wine they deliver. When we were in South Africa the wineries told us this was the way to get their wines delivered. So we tried it and the wine arrived right after we came home! Now I order every now and then from several wineries we’ve visited. They deliver quick en secure!

The delivery was perfectly executed and the quality of the box was excellent. Very well recommended vendor

perfection relation with the seller. Easy to order. Problème with delivery company, which failed to deliver at the day of appointment. During the phone call to get explanations, the employe did not seem to matter, did not seem to be involved, almost laughed at me. Very disturbing. at the time of writing this message, delivery is not yet made.

Communication was fantastic. They listened to our requirements for the order and offered good advise. The processing of the order went very smoothly and delivery arrangements have been sorted. A very friendly and professional service.

I requested an expedited delivery which Capreo staff we very happy to arrange

Quick and efficient processing of my order and good updates on the progress of shipping to UK but unfortunately the package was wrongly addressed and was delivered to a house down the road from me . My house is No 61 but it was delivered to No. 41. This was despite the correct address being stated in my personal details in my on-line account. This makes me nervous about any future deliveries .

Ottima spedizione e qualità eccellente. Sto ancora aspettando la seconda parte dell'ordine.

Quick and easy order, fast delivery

The selection of wines is very good. And on my first order, the product arrived quickly. I"m now awaiting the delivery of my second order. to do better, add package tracking!

the variety avaiable on the website. The quick shipping. I could not send as a gift and I am from South Africa and was sending it someone in Italy - the drop down menu did not give me the option of choosing SA.