hubauer-shop.de/en/
Reviews:

681 reviews in the last 12 months4,301 total reviews  

4.71
Excellent

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Top positive review

Jan 4, 2024
 Verified review
Competitive pricing. The site is a bit difficult to use. The best solution, in my opinion, is to have something like a shortcut for the VIN, used in the profile (when you have one), to browse the parts that are suitable for the particular car. Currently you have to make a lot of additional clicks and have to constantly check if the VIN you've entered is the right one. Also, make the default list to have a limit of, at least, 20 items!

Top negative review

Mar 18, 2024
 Verified review
Postal destination to Australia was not clear or straight forward. It took a number of emails and attemps, including a second account setup before it became evident that an address via myGermany needed to be established. The order was finally placed, with DHL organisng transportation on 7 March 2024. I have been attempting to track this parcel for 7 days now, without any updates since 7th March appearing on their tracking system. While we are approaching the indicated delivery period of 7-10 business days, I do not know where my parcel is at this stage and trust that it will be delivered to my address in a day or two. Please streamline and simplify the process of purchasing parts for delivery to other countries outside Europe or we will be forced to make our purchases through different suppliers such as from the USA where delivery is direct from supplier. I have a number of parts I still require and would have preferred to purchase them from Hubauer if the process is simplified.
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Reviews for hubauer-shop.de/en/

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Bogdan D.
Ireland
Oct 25, 2023
 Verified review

Excellent online shop for my car

I'm make several orders from hubauer-shop.de during the time, they are only original BMW parts which are hard to find elsewhere for 20 years old car. About 10 days delivery ,at good prices to Ireland. I'm very happy with them, my e39 estate are happy is well.
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Ionut D.
Aarhus
Jul 4, 2023
 Verified review
I've been using this website since I bought my BMW, they offer good price for OEM parts and quality, fast delivery. I will continue to use it, they did nothing wrong in the last years that I've been using them. Higly recommend.
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Answer by hubauer-shop.de/en/
Jul 5, 2023
Thank you for your kind words and for being a loyal customer. We are proud to have served you with genuine OEM parts and we are glad that you were satisfied with the speed of delivery. We strive to provide our customers with the best quality service and products, and we value your feedback.
Dec 1, 2023
 Verified review
I can only recommend. One of the item ordered was not available, I had contact with the technical team which was really helpful and solved the problem and refund quickly. You can definitely trust the shop. Many thanks
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Answer by hubauer-shop.de/en/
Dec 1, 2023
Thank you for taking the time to share your experience with us. We are delighted to hear that our technical team was able to provide you with the help that you needed. At Hubauer-Shop, we strive to ensure that our customers have a positive shopping experience, and it is encouraging to know that we achieved this. Thank you again for your positive feedback!
Nov 14, 2023
 Verified review

Delivery and customer sutisfaction

Delivery to other EU state was fast and the shipment was very well controlled. Some extra pay issues related to delivery have appeared unexpectedly but were solved quickly so the customer was happy et the end.
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Dec 8, 2023
 Verified review
Everything that I ordered was dispatched to me. The package arrived in very good condition and was all very well packaged and protected. Now, I'm looking forward to getting the parts onto our Z3. Many thanks.
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Jun 1, 2023
 Verified review

Professional and Easy.

Easy to navigate website with option to use English which made it easier for me. The parts I ordered were dispatched quickly and arrived promptly too. With parcel tracking. Overall a very good experience.
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Answer by hubauer-shop.de/en/
Jun 6, 2023
Thank you so much for your positive review! We are delighted to hear that our website was easy to navigate and that the parts you ordered were dispatched quickly, with parcel tracking. Hubauer Shop Team
Nov 23, 2023
 Verified review

A goog Shopping Journey

After finding the parts, it is easy to order. Shipment was fast. The parcel was packed very neatly and secure. I have replaced my mirror cap and they have painted it. The paint job was also very good.
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Oct 2, 2023
 Verified review

Great service, genuine pieces.

I like how fast the store ships the items. Also the fee rates for international shipments are low which is great. I have not yet installed the piece I oredered, but it looks as legit as it can get.
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Answer by hubauer-shop.de/en/
Oct 4, 2023
Thank you for taking the time to review Hubauer-Shop.
Jun 10, 2023
 Verified review
Honestly I'm speechless for both the professional attitude by Hubauer teams and immediate help & assistance which make this experience so great and rich for me! Thank you truly.
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Oct 16, 2023
 Verified review
Purchase is quite a straight process and dispatch was in time.. maybe improve prices and also to have a faster delivery offs shpre without compromising the quality price ration
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May 26, 2023
 Verified review
The web site is very celar, when in doubt the Support team answare the questions quickly! Good price for things and also for shipping. Will be a pleasure do furter orders.
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Answer by hubauer-shop.de/en/
May 31, 2023
Thank you for leaving us such positive feedback! We are glad to hear you are satisfied with our website and that our support team was able to answer your questions quickly. We look forward to helping you with any future orders. Best regards, Hubauer Online Shop
Jan 3, 2024
 Verified review

Best shop

My experience with hubauer was the best possible for a costumer they help me through the hole process even helping me with some pieces wrong that they help me find out
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Nov 28, 2023
 Verified review
Part arrived to me in Ireland as described, took a few days but is no issue for me since its coming from Germany, I'll be returning for more items for sure!
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Answer by hubauer-shop.de/en/
Nov 28, 2023
Thank you so much for your positive review and your loyalty! We are so appreciative that you chose Hubauer-Shop for your BMW car part needs. We value the trust you put in us, and look forward to providing our services to you again. Your HUBAUER Shop Team
Sep 25, 2023
 Verified review

Had what I needed

One of the few places I could find that could provide the part I needed. Even with post- brexit import taxes it was significantly cheaper than UK suppliers.
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Answer by hubauer-shop.de/en/
Sep 26, 2023
Thank you for your review. We are committed to continuing to provide our clients with quality BMW parts at competitive prices.
Oct 4, 2023
 Verified review
Good website to Search and buy BMW components. Everything arrived perfectly and fits well. It took a bit more time than a Amazon order but not bad.
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Answer by hubauer-shop.de/en/
Oct 5, 2023
Thank you for your review and for choosing Hubauer-Shop for your BMW car parts! We are glad that the components arrived perfectly and fit well, even though the delivery took a bit longer than anticipated. We strive to provide our customers with the highest quality products and services, so your feedback is highly appreciated.
Nov 15, 2023
 Verified review

Great service.

Great service if you need BMW Original parts. Quick turn-around service and delivery time. Never had a problem, will buy there again . . 5 stars.
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Answer by hubauer-shop.de/en/
Nov 16, 2023
Thank you so much for your positive review of our services!
May 25, 2023
 Verified review
Vlugge verzending en deftig ingepakt. Indien betaling ok en items zijn niet meer te verkrijgen, terugbetaling rap en correct. Aan te bevelen
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Answer by hubauer-shop.de/en/
Jun 1, 2023
Thank you for your positive review. We are pleased to hear that your experience with our delivery and packaging was satisfactory. Furthermore, we appreciate that you found our refund process to be prompt and correct. Hubauer Shop Team
Aug 25, 2023
 Verified review

LCI Tail lights

I do a lot of online shopping from places all over the world and these guys were the only ones that take what I needed at the right price.
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Answer by hubauer-shop.de/en/
Aug 28, 2023
Thank you very much for your positive review. We hope to welcome you again soon.
Nov 17, 2023
 Verified review
Very professional service. Always get the right parts. Not the cheapest but genuine BMW parts. Used many times and never disappoints
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Answer by hubauer-shop.de/en/
Nov 17, 2023
Thank you for your review. We are glad to hear that you have had a positive experience using genuine BMW parts from our Hubauer-Shop. We strive to provide our customers with the highest level of satisfaction and quality, so it is gratifying to know we have been meeting that standard for you. Thank you again for your kind words. Your HUBAUER Shop Team
Oct 31, 2023
 Verified review

Great shop

You can find almost everything for your BMW here for quite low prices and delivery of spare parts where quick even to Czech republic.
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Answer by hubauer-shop.de/en/
Nov 3, 2023
Thank you for taking the time to review our shop and for your kind words. We are pleased to hear that our delivery was quick even to the Czech Republic and that you were able to find what you needed at a low price. At Hubauer-Shop, we strive to provide our customers with high-quality BMW parts at competitive prices while offering fast, reliable shipping. We appreciate your feedback and hope you continue to have success with us in the future.