hubauer-shop.de/en/
Reviews

: 3,861Excellent

4.70

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Reviews for hubauer-shop.de/en/

817 verified reviews in the last 12 months

3,861 total reviews
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Top positive review

hubauer-shop.de/en/ customer
Apr 26, 2023
 Verified review
For this last year, I have been shopping some original (OEN) BMW parts from Hubauer and honestly, my orders usually arrive and get delivered soon to Spain from Germany (about 3-5 days). Customer service is great and answers rapidly to the emails and questions regarding your order and other details. So, Hubauer is 100% recommended for original BMW parts. Danke schön für alles und habt einen wunderschönen tag.

Top negative review

hubauer-shop.de/en/ customer
Mar 1, 2023
 Verified review
The handling of my order by the team was neutral/average for an eshop, in today's competitive environment. I liked the fact that the support team identified a mistake in one ordered part and suggested the correct one for my vehicle. What i did not like at all was the fact that i had 21 items and i was only allowed to order 19. I intentionally left out 2 small parts weighting 100-150 grams maximum . The total order was almost 700 euros and the remaining parts abt 15 euros. Having contacted the support team 2-3 times the answer was negative. "Please put a new order" (which would cost me 17 euros to post). The excuse was that the extra items could damage the rest items ( i am wondering if the member of the team who replied had looked at the size of the extra items) Finally when i asked the team to consider sending the items with normal post i got a very neutral reply , that the initial order is posted and nothing can be done. I do think there is much more room for improvement on the team's handling procedures . Flexibility is important in today's business.

Reviews for hubauer-shop.de/en/

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hubauer-shop.de/en/ customer
3 days ago
 Verified review

Great service, genuine pieces.

I like how fast the store ships the items. Also the fee rates for international shipments are low which is great. I have not yet installed the piece I oredered, but it looks as legit as it can get.
Answer by hubauer-shop.de/en/
11 hours ago
Thank you for taking the time to review Hubauer-Shop.
hubauer-shop.de/en/ customer
10 days ago
 Verified review

Had what I needed

One of the few places I could find that could provide the part I needed. Even with post- brexit import taxes it was significantly cheaper than UK suppliers.
Answer by hubauer-shop.de/en/
9 days ago
Thank you for your review. We are committed to continuing to provide our clients with quality BMW parts at competitive prices.
hubauer-shop.de/en/ customer
2 days ago
 Verified review
Prachtige sierlijst voor onze Mini Cooper S Goed betaalbaar en van top kwaliteit, zeer compleet geleverd Heel tevreden
hubauer-shop.de/en/ customer
12 days ago
 Verified review

Producto y entrega satisfactoria

El paquete llegó en un plazo de 5 días (muy correcto), bien embalado y se nota que el producto es OEM BMW.
hubauer-shop.de/en/ customer
6 days ago
 Verified review

The first one experience, all really cool.

Get valuable parcel on time, and track the shipment all the way. The first one experience, all really cool.
Answer by hubauer-shop.de/en/
3 days ago
Thank you for your kind review. We are so pleased to hear that you had a great experience with our parcel delivery and tracking services.
hubauer-shop.de/en/ customer
9 days ago
 Verified review

Great service!

Fast international delivery, good prices and well packaged product. A definitive recommendation!
Answer by hubauer-shop.de/en/
8 days ago
Thank you for your positive review! We indeed strive to provide fast and reliable delivery, competitive prices and quality products with a high protection for shipment. We appreciate your recommendation and support! Your HUBAUER Shop Team
hubauer-shop.de/en/ customer
Sep 18, 2023
 Verified review
Good parts, good price. One part was wrong, but they send me retour form and resolved the issue
hubauer-shop.de/en/ customer
2 days ago
 Verified review

Excellent A++++

Excellent communication, delivery on time, item as described! Highly recommended! A++++
hubauer-shop.de/en/ customer
10 days ago
 Verified review
Excellent quality, products as described, on time delivery, easy ordering procedure
Answer by hubauer-shop.de/en/
9 days ago
Thank you for your positive review and kind words. We are glad that you had a positive experience with our service and delivery. Your satisfaction is our top priority. Thank you again for your feedback - we appreciate it very much. Your Hubauer Online Shop
hubauer-shop.de/en/ customer
12 days ago
 Verified review
Very good communication, VIN check, fast shipping, good price! Highly recommended!
Answer by hubauer-shop.de/en/
10 days ago
Thank you for your positive review and kind words. We are glad that you had a positive experience with our service and delivery. Your satisfaction is our top priority. Thank you again for your feedback - we appreciate it very much. Your Hubauer Onlineshop
hubauer-shop.de/en/ customer
10 days ago
 Verified review
Original parts at reasonable prices. Relatively fast shipment
Answer by hubauer-shop.de/en/
9 days ago
Thank you for your positive review. We are delighted to hear that you are pleased with our original parts and the reasonable prices. We also appreciate your feedback on the relatively fast shipment. Doing our utmost to provide customers with the highest quality parts and services in a timely manner, we thank you for choosing us! Your HUBAUER Shop Team
hubauer-shop.de/en/ customer
3 days ago
 Verified review

Bmw 320d xdrive

Ottimo acquisto di accessori originali e consegna puntuale
hubauer-shop.de/en/ customer
10 days ago
 Verified review
Buen precio, rapidez en el envío. Totalmente recomendable
Answer by hubauer-shop.de/en/
9 days ago
Nos complace que esté satisfecho con su pedido y con el servicio. Nos esforzamos por ofrecer el mejor servicio y productos de la más alta calidad. Gracias por tomarse el tiempo para dejar un comentario, Hasta luego en nuestro HUBAUER Shop!
hubauer-shop.de/en/ customer
4 days ago
 Verified review
Good communication and information about the order.
hubauer-shop.de/en/ customer
10 days ago
 Verified review
Trustable site and staff. They're just great!!!
Answer by hubauer-shop.de/en/
9 days ago
Thanks for your kind feedback. Hubauer Team
hubauer-shop.de/en/ customer
10 days ago
 Verified review
Good prices, fast response and active support.
Answer by hubauer-shop.de/en/
9 days ago
Thank you for your positive review! We are so glad to hear that you appreciate our prices, response time, and support. At Hubauer-Shop, we strive to provide an excellent customer experience. We appreciate your feedback and hope you will continue to use our services in the future.
hubauer-shop.de/en/ customer
Sep 14, 2023
 Verified review
Very professional, pleasure to deal with
Answer by hubauer-shop.de/en/
Sep 15, 2023
Thank you very much for your positve review and your very kind words. We appreciate them very much.
hubauer-shop.de/en/ customer
7 days ago
 Verified review
Great service and packing bones very safe.
Answer by hubauer-shop.de/en/
6 days ago
Thank you for your positive review of our service and packing! We are very proud here at Hubauer-Shop to provide excellent service and safe packaging for our customers. We strive to ensure the utmost satisfaction of each customer. Thank you for your kind words! Your HUBAUER Shop Team
hubauer-shop.de/en/ customer
3 days ago
 Verified review
Great service Delivery as expected
Answer by hubauer-shop.de/en/
3 days ago
Thank you so much for your review! We are thrilled to hear that you experienced great service and delivery as expected. We strive to offer an excellent customer experience and it’s great to know that we’ve achieved that. Thanks again for your feedback!
hubauer-shop.de/en/ customer
10 days ago
 Verified review
Genuine parts at low prices.
Answer by hubauer-shop.de/en/
9 days ago
Thank you for your positive review and kind words. Your Hubauer Onlineshop