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Review summary
Customers consistently praise the fast and reliable delivery, as well as the careful and protective packaging that ensures parts arrive undamaged. Customer service is frequently highlighted as attentive, professional, and proactive. Many customers appreciate the proactive updates and clear communication. The high, original quality of the parts, which often match BMW specifications and are genuine, is overwhelmingly appreciated. Pricing is generally viewed as competitive and fair, especially for genuine OEM parts. Many also find the website easy to navigate. Some customers mention occasional delivery delays or customs issues. There are also a handful of missed follow-ups from customer service and communication. Opinions on website usability are mixed, with a notable minority reporting slowness, language issues, and problems with the payment system. A few customers wish for larger order discounts or lower delivery fees.
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How Trusted Shops prevents fake reviewsReviewswww.hubauer-shop.de/en/
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(22)
(97)
(1268)
Verified
Good price and good service
I chose some car mats and was told they didn't exactly match the specifications for my model.
I chose another pair that were on sale at a great price and they arrived in perfect condition.
Reply from www.hubauer-shop.de/en/
Thank you for sharing your experience with Hubauer-Shop. We appreciate your understanding regarding the specifications and are pleased that the alternative car mats met your expectations in both quality and condition. At Hubauer-Shop, we strive to provide excellent products and service that cater to our customers' needs.
We look forward to serving you again.
Verified
Great experience
Quick responses, professional approach and not expensive fix costs such as "email orders" , other unnecessary costs etc. As much as I am considered, shipping can be even more expensive but for faster delivery 😀.
Verified
Prices, responsive and inventory
Responsiveness, delivery, packaging and inventory. Prices at times beat other top bmw parts stores regularly visited. I now check here as my basline price check for other vendors
Reply from www.hubauer-shop.de/en/
Thank you for your kind feedback regarding your experience with Hubauer-Shop. We are pleased to hear that our responsiveness, delivery, packaging, and competitive pricing meet your expectations. At Hubauer-Shop, we strive to provide exceptional service and value to our customers.
We appreciate your continued trust and support.
Verified
Good price and pretty quick delivery. The box that came was enormous though. For a small product the box should be smaller. Would buy from these guys again.
Reply from www.hubauer-shop.de/en/
Thank you for your kind words regarding the pricing and promptness of delivery. We appreciate your feedback about the packaging size and will take it into consideration. We are pleased to hear you would consider purchasing from Hubauer-Shop again and look forward to serving you in the future.
Verified
Excellent service and fast delivery to Slovakia
Alles bestens. Original BMW-Teil, sorgfältig verpackt und schnell in die Slowakei geliefert. Die Ware entsprach genau der Beschreibung. Klare Empfehlung – gerne wieder.
Reply from www.hubauer-shop.de/en/
Thank you for your positive feedback. We appreciate your recognition of Hubauer-Shop’s commitment to providing genuine products, careful packaging, and prompt delivery. Ensuring customer satisfaction with accurate product descriptions is a priority for us. We look forward to serving you again in the future.
Best regards from the Hubauer-Shop team.
Verified
Excellent M Performance tail lights & smooth experience!
Successfully installed the M Performance tail lights on my car. The fitment and quality are spot on, and everything works perfectly. Fast shipping and great packaging. Highly recommend this shop!
Reply from www.hubauer-shop.de/en/
Thank you very much for your detailed and fantastic review and great photos! We are delighted to hear that you are satisfied with the fitment and quality of the M Performance tail lights, as well as with the fast shipping and careful packaging. It is especially great to know that the installation went smoothly and everything is working perfectly. Thank you for your recommendation and your trust – we look forward to serving you again in the future!
Verified
Muito bom.
Já comprei várias vezes nesta loja e correu sempre bem. Produtos bem embalados e as referências corretas. Bons preços comparando com a concorrência cá em Portugal.
Verified
Hubauer have good prices for OEM BMW-parts. Delivery was acceptable quick. No complaints.
Reply from www.hubauer-shop.de/en/
Thank you for your positive review and kind words. We are glad that you had a positive experience with our prices and delivery. Your satisfaction is our top priority. Thank you again for your feedback - we appreciate it very much.
Your Hubauer Online Shop
Verified
Super Achat, rien à dire, c'est parfait !
J'ai jamais vu un site internet comme cela, qui vérifie la compatibilité des produits achetés avec le modèle de notre voiture et qui vous envoie un message pour nous le dire avant de l'envoyer, super vraiment. qualité d'envoie du colis au top !
Reply from www.hubauer-shop.de/en/
Dear Customer,
Thank you for your kind words and for recognizing the unique features of Hubauer-Shop. We take pride in ensuring product compatibility and providing clear communication before shipping, alongside maintaining high standards in packaging quality. Your satisfaction is our greatest reward.
Kind regards,
Hubauer-Shop Team
Verified
Fast delivery, products as ordered. *site it's self is abit lagging. Otherwise all is good.
Reply from www.hubauer-shop.de/en/
Thank you for your review and positive feedback! We're pleased to hear that you're happy with the fast delivery and the products received. We appreciate your feedback regarding the website's performance and will take your comments into consideration.
Verified
Great experience. Excellent update and fast delivery. I will buy again for sure.
Reply from www.hubauer-shop.de/en/
Thank you for sharing your positive experience with Hubauer-Shop. We are pleased to hear that the timely communication and prompt delivery met your expectations. Your intention to make future purchases with us is truly appreciated.
We look forward to serving you again.
Verified
Good communication, I was informed of every step of the order. The order was shipped and received fast. I was happy with the collaboration
Reply from www.hubauer-shop.de/en/
Thank you for sharing your positive experience with Hubauer-Shop. We are pleased to know that you appreciated the clear updates throughout your order process and the prompt delivery. Your satisfaction with the cooperation is very important to us.
We look forward to serving you again.
Verified
Great website,
Everything i need to help me keep my E31 on the road.
Many thanks from the other side of the world.
Chris (NZ)
Verified
I like the exploded views, it makes it easy to find the parts. I like your competetive prices.
I do not like the commercials on the website
Reply from www.hubauer-shop.de/en/
Thank you for sharing your thoughts with us. We are pleased to hear that the detailed illustrations and pricing met your expectations. Your feedback regarding the advertisements on our website is appreciated and will be taken into consideration. We value your input and look forward to serving you again at Hubauer-Shop.
Verified
I would give 5 stars but after a call with a consultant, my request was to add another item to the order I placed one day before and I received absolutely no answer after - although she said she will notify me about my request. My normal order came without the second item added and without an answer about my request.
They seem very professional when talking on the phone but in my case they forgot my request.
Verified
Ordered rare bulbs module - oem quality
Ordered rare bulbs module - same as own. Estimated delivery excluding local operator. Great and safe packing.
Highly recommend!
Verified
Great product range and prices
Great product range, helpful when you have questions. Very good prices!
The only negative is the bombardment of advertising in the site and also website is pretty slow.
If you fix this you deserve all the Stars!
Reply from www.hubauer-shop.de/en/
Thank you for your positive feedback regarding the wide product range, helpful service, and competitive prices at Hubauer-Shop. We appreciate your candid comments about the website experience. Please be assured that we are continuously working to enhance our site’s performance and usability to provide an even better shopping experience.
We value your support and look forward to serving you again at Hubauer-Shop.
Verified
Hubauer, c'est top !
Les pièces auto sont de très bonne qualité, les commandes, les conditions et les delais de livraison sont assurés et le service après vente est aux petits soins pour vous !
Bref, c'est impeccable, je vous recommande Hubauer shop !
Reply from www.hubauer-shop.de/en/
Nous sommes heureux que vous soyez satisfait de votre commande et du service.
Nous nous efforcons en effet de fournir un service des meilleurs et des produits d´origine BMW de haute qualité.
Vous remerciant d´avoir pris le temps de laisser un avis,
Au plaisir de vous revoir dans la Boutique HUBAUER!
Verified
Quality supply
Fast delivery (unfortunately held up by customs). Very well packaged and best value original OEM parts. Will definitely use again should parts be necessary.
Reply from www.hubauer-shop.de/en/
We are glad to hear that you are satisfied with your order and the service.
We strive to provide the best service and the highest quality products.
Thank you for taking the time to leave a review,
Looking forward to seeing you again in our Shop!
Your HUBAUER Shop Team
Verified
Snelle levering voor een produkt dat moeilijk te krijgen is.
Nette prijs