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Review summary
Customers overwhelmingly praise the fast and reliable delivery of their orders, both domestically and internationally. Most customers find the prices to be fair, competitive, and often better than local dealers or other shops. Customer service is consistently described as helpful, professional, responsive, and attentive, with staff often proactively resolving issues or questions. Customers are very satisfied with the high quality, authenticity, and proper fit of the parts received. Customers appreciate clear and prompt communication about order status, compatibility, and updates. Most customers report that items are well-packed and arrive undamaged, contributing to an overall sense of professionalism. Opinions on the website are mixed, with many finding it easy to use, but a notable number criticizing slow speed, navigation issues, and technical glitches. A few customers mention lapses in communication or language barriers.
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How Trusted Shops prevents fake reviewsReviewswww.hubauer-shop.de/en/
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(21)
(89)
(1189)
Verified
Hubauer, c'est top !
Les pièces auto sont de très bonne qualité, les commandes, les conditions et les delais de livraison sont assurés et le service après vente est aux petits soins pour vous !
Bref, c'est impeccable, je vous recommande Hubauer shop !
Reply from www.hubauer-shop.de/en/
Nous sommes heureux que vous soyez satisfait de votre commande et du service.
Nous nous efforcons en effet de fournir un service des meilleurs et des produits d´origine BMW de haute qualité.
Vous remerciant d´avoir pris le temps de laisser un avis,
Au plaisir de vous revoir dans la Boutique HUBAUER!
Verified
Quality supply
Fast delivery (unfortunately held up by customs). Very well packaged and best value original OEM parts. Will definitely use again should parts be necessary.
Reply from www.hubauer-shop.de/en/
We are glad to hear that you are satisfied with your order and the service.
We strive to provide the best service and the highest quality products.
Thank you for taking the time to leave a review,
Looking forward to seeing you again in our Shop!
Your HUBAUER Shop Team
Verified
Best place in Europe to buy BMW/Mini parts…
BBest place in Europe to buy genuine BMW/MINI parts. Excellent prices, incredibly fast delivery, and flawless service. Highly recommended!
Verified
Hubauer shop is professional and accurate - I always get quick answers regarding part availability and compatibility with my vehicle. Also pricing and individual discounts are nice perks!
Reply from www.hubauer-shop.de/en/
We are glad to hear that you are satisfied with your order and the service.
We strive to provide the best service and the highest quality products.
Thank you for taking the time to leave a review,
Looking forward to seeing you again in our Shop!
Your HUBAUER Shop Team
Verified
Excellent service every time. Pretty quick delivery time to France too. Really good website. 5 star all round.
Reply from www.hubauer-shop.de/en/
Thank you for your kind words and positive feedback. At Hubauer-Shop, we strive to provide excellent service and efficient delivery to all our customers, including those in France. We are glad our website meets your expectations and appreciate your trust in our brand.
We look forward to serving you again at Hubauer-Shop.
Verified
Bonne réactivité, ils n'étaient pas sûr que ma commande soit correct, ils m'ont envoyé un mail pour que je confirme... Tout était bon, délai de livraison respecté. Article authentique de chez BMW
Reply from www.hubauer-shop.de/en/
Nous sommes heureux que vous soyez satisfait de votre commande et du service.
Nous nous efforcons en effet de fournir un service des meilleurs et des produits d´origine BMW de haute qualité.
Vous remerciant d´avoir pris le temps de laisser un avis,
Au plaisir de vous revoir dans la Boutique HUBAUER!
Verified
Second achat pièces BMW
Achat fait en France, livraison rapide produit clair, rechercher par référence. Ça change du service chez nous en France !
Reply from www.hubauer-shop.de/en/
Thank you for your kind feedback regarding your recent purchase from Hubauer-Shop. We are pleased to hear that our clear product information and prompt delivery met your expectations. Hubauer-Shop is committed to providing excellent service and quality products to all our customers.
We appreciate your support and look forward to serving you again.
Verified
Excellent customer service , emails are answered in short time .In my country I have bmw store however I am very satisfied from their service and I prefer to make some more expenses and be 100000% satisfied
Reply from www.hubauer-shop.de/en/
Thank you for your kind words and positive feedback regarding Hubauer-Shop. We are delighted to hear that our prompt and attentive customer service meets your high standards. At Hubauer-Shop, we are committed to providing exceptional support to ensure your complete satisfaction.
We appreciate your trust and look forward to serving you again.
Verified
Excellent service, prompt delivery, competitive prices and easy to get too the parts required. Couldn't ask for any more
Reply from www.hubauer-shop.de/en/
We are glad to hear that you are satisfied with your order and the service.
We strive to provide the best service and the highest quality products.
Thank you for taking the time to leave a review,
Looking forward to seeing you again in our Shop!
Your HUBAUER Shop Team
Verified
The website has a lot of potential to be better, I am thinking about all the help I got from people here. However using website is a nightmare switching languages between English and German. I suggest you concentrate more on clean webshop without having extensive adds.
Reply from www.hubauer-shop.de/en/
Dear Customer,
Thank you for sharing your valuable feedback with Hubauer-Shop. We truly appreciate your recognition of our team's assistance and are continuously striving to enhance our website’s usability and provide a clean, seamless shopping experience. Your suggestions regarding language switching and advertisement management are important to us as we work to improve our platform.
Kind regards,
The Hubauer-Shop Team
Verified
Plastic panel replacement
A plastic panel on my Countryman gave up. Excellent service from HUBAUER who pointed out that the panel I ordered was the wrong one. After the order was corrected, the part was swiftly shipped to my address. Great stuff and great service. I recommend anyone to trust HUBAUER when it comes to spare parts.
Verified
Excellent packaging. You were the only place that had this specific product in stock, and the delivery time was also really good! I would certainly order from you again.
Verified
Easy to order and fast delivery together with very high quality on the product which sold to an affordable price.
Very user friendly home page which easy to navigate on and to find the right part.
Reply from www.hubauer-shop.de/en/
We are glad to hear that you are satisfied with your order and the service.
We strive to provide the best service and the highest quality products.
Thank you for taking the time to leave a review,
Looking forward to seeing you again in our Shop!
Your HUBAUER Shop Team
Verified
Went all perfect
Fair price, clean order, quick delivery. Many updates and information through the process
Reply from www.hubauer-shop.de/en/
We are glad to hear that you are satisfied with your order and the service.
We strive to provide the best service and the highest quality products.
Thank you for taking the time to leave a review,
Looking forward to seeing you again in our Shop!
Your HUBAUER Shop Team
Verified
Har alltid delar man behöver och till ett bra pris. Snabb expediering.
Verified
Ordered 6 series f12 convertible wind deflector. Item was out of stock with BMW a few months ago, but came into stock and I reordered. Item arrived quickly and good value for money. Thanks
Reply from www.hubauer-shop.de/en/
Thank you very much for your positive feedback. We are pleased that the wind deflector for your BMW 6 Series F12 Convertible, after becoming available again, reached you quickly and that you are satisfied with its value for money. We sincerely appreciate your trust.
Verified
Swift delivery items much better priced then in the uk. Will use them again
Reply from www.hubauer-shop.de/en/
Thank you for your positive feedback regarding the swift delivery and competitive pricing. At Hubauer-Shop, we strive to provide high-quality products coupled with exceptional service to our valued customers. We look forward to serving you again in the future.
Best regards.
Verified
I warmly recommend Hubauer-Shop.de
Fast and affordable delivery, as well as competitive prices.
Verified
Fast shipping and allways original stuff :) Thank you!
Verified
I have bought spare parts from Hubauer shop 3 times and it will definitely not be the last time.
reasonable delivery time and things are just fine.
top rating from here