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Top positive review
Jan 4, 2024
Verified review
Competitive pricing.
The site is a bit difficult to use. The best solution, in my opinion, is to have something like a shortcut for the VIN, used in the profile (when you have one), to browse the parts that are suitable for the particular car. Currently you have to make a lot of additional clicks and have to constantly check if the VIN you've entered is the right one.
Also, make the default list to have a limit of, at least, 20 items!
Postal destination to Australia was not clear or straight forward. It took a number of emails and attemps, including a second account setup before it became evident that an address via myGermany needed to be established.
The order was finally placed, with DHL organisng transportation on 7 March 2024. I have been attempting to track this parcel for 7 days now, without any updates since 7th March appearing on their tracking system. While we are approaching the indicated delivery period of 7-10 business days, I do not know where my parcel is at this stage and trust that it will be delivered to my address in a day or two.
Please streamline and simplify the process of purchasing parts for delivery to other countries outside Europe or we will be forced to make our purchases through different suppliers such as from the USA where delivery is direct from supplier. I have a number of parts I still require and would have preferred to purchase them from Hubauer if the process is simplified.
My experience with hubauer was the best possible for a costumer they help me through the hole process even helping me with some pieces wrong that they help me find out
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Jan 20, 2024
Verified review
Good product (as promoted). Nice price.
Shipment took longer than expected (dued to external problems).
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Answer by hubauer-shop.de/en/
Jan 22, 2024
Thank you for your feedback. We are delighted to hear that you were satisfied with our product and pricing! We are sorry to hear that the shipment was delayed. At Hubauer-Shop, we always strive to provide excellent service and we take any delays seriously. We appreciate your understanding in this matter.
Your HUBAUER Shop Team
Jan 25, 2024
Verified review
Kindness and perfection
Simple ordering process, very kind customer service team, fast delivery and perfect product.
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Answer by hubauer-shop.de/en/
Jan 26, 2024
Thank you for your positive feedback and kind words. We are pleased that you had a positive experience with our service and delivery. Your satisfaction is our top priority. Thank you again for your feedback.
We appreciate your support!
Jan 13, 2024
Verified review
Freude am bestellen
Perfect parts with perfect packaging and perfect shipping. Would recommend for BMW owners.
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Answer by hubauer-shop.de/en/
Jan 15, 2024
Thank you for your positive review! At Hubauer-Shop, we are dedicated to providing the highest quality BMW parts with excellent packaging and shipping. We appreciate your endorsement and look forward to continuing to serve BMW owners.
Your HUBAUER Shop Team
Jan 3, 2024
Verified review
Awesome
Easy to find, easy to buy, reasonably fast shipping, informative process.
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Jan 3, 2024
Verified review
Perfect 👌🏻
Perfect, great prices compares to Holland.
Fast shipping and well packed.
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Jan 25, 2024
Verified review
Delivery according to schedule
Original parts, delivered according to schedule announced at order time
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Jan 25, 2024
Verified review
Serious communication, fast shipping, original parts, fair prices.
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Answer by hubauer-shop.de/en/
Jan 26, 2024
Thank you for your positive feedback and kind words. We are pleased that you had a positive experience with our service and delivery. Your satisfaction is our top priority. Thank you again for your feedback.
We appreciate your support!
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