I bought 3 new fuel injectors from them (303€ each) that I couldn't find anywhere else in Europe because of the BMW low supply rip-off tactic. The official dealship service in Greece wanted to charge 450-500€ for each one at the time.
Very satisfied from Hubauer to be honest. Thanks to them I managed to save quite a bit of money. I placed the order and I was quickly informed they weren't in stock so I agreed to wait because I wasn't in a hurry. They were helpful and quick to answer emails. I received them 3 months later. Well packaged. They even offer package insurance for a small cost which I think is worth it if the delivery is far away. The parts price went up soon after due to high demand but they still only charged me the initial price when I placed the order.
Professional shop. Positive experience. Would buy again.
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the most relevant critical review
Dec 23, 2021
I placed my order and also paid for it last Thursday, exactly a week ago.
You should have sent my items the very same day or at least the next.
It’s not my first order from Hubauer BMW and I was satisfied with your service until today. The items I ordered was ment to be gifts for myself for this Christmas. I wanted to have some me time and work on the car fitting the M performance front lip spoiler.
I didn’t even get a notification about you sending my package, so I guess it’s not even on it’s way to me so it’s no surprise it won’t be here for Christmas. I feel very disappointed. Your company used to provide professional service.
Please get someone asap to pick my items, pack it and send them to arrive at least in this year.
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Reviews for hubauer-shop.de/en/
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Verified review
4 days ago
To expecie. It is to difficult to order a objekt. Compare with for example Atodoc
K Jesslen
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Verified review
Aug 26, 2022
you can make your website for your customers more understandable
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Answer by hubauer-shop.de/en/
Aug 30, 2022
We appreciate your feedback and will take it into consideration.
Verified review
Jun 3, 2022
I still have not received my order.
I order the part on the 25 May, suggested shipping times at the time of order was 1-2 day. It appears that the order was not received to DHL until 31 May,
https://www.dhl.de/en/privatkunden/pakete-empfangen/verfolgen.html?lang=en&idc=CS817151029DE&rfn=&extendedSearch=true.
Now it looks like I won't receive the order until next week, nearly two weeks later.
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Answer by hubauer-shop.de/en/
Jul 2, 2022
We are sorry that you have had a negative experience with our shop. Please contact us via our homepage (contact form). Please forward us your order number with facts via the contact form. We will investigate the matter immediately.
https://livezilla.hubauer-shop.de/chat.php?v=2&linkid=NmQ5MTM3ZmU1ZTgxNzk4MDkzYzhiM2QwZmQ2NTg1ZjY_
Verified review
Nov 22, 2021
The website is confusing and kept asking for a house/apartment number which is not applicable as my delivery address does not have a street or house number. When you miss an item on the details form you have to start again. The other issue is taht I ordered both right hand and left hand grilles but the diagaram picture only refers to left hand grille irrespective of which grille you order. It was time comsuming ordering from your website. Where is the option of ordering without setting up an account
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Verified review
Mar 9, 2022
havent received my item 2 weeks now and i paid 50 euros for shipping. i mean 50 euros is air ticket. meanwhile i received all the bmw interior from denmark for 100 euros in just 2 days.
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Verified review
Nov 16, 2021
I couldn’t get all parts cause of unjustified reasons related to Europe documents despite of my order will be shipped out of Europe. Moreover, it took too long to process my order
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Verified review
Oct 5, 2021
I made an order, sent funds, only to be told days later that the parts are out of stock. This is not efficient and it wastes resources.
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Verified review
Mar 29, 2022
I Received the wrong article and i’m still waiting the courier service to give it back
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Verified review
Apr 26, 2022
Die Angabe über Lieferzeiten den tatsächlichen Lieferzeiten anpassen.
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