hubauer-shop.de/en/Reviews

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Contact
Contact
Hubauer GmbH
Ingolstädter Str. 19
84030 Landshut
Germany
+49 871 975660
www.hubauer-shop.de/en/
Trade register
Amtsgericht Landshut HRB 1353
Authorised representative
Robert Hubauer

Reviews for hubauer-shop.de/en/

4.77/5.00
Excellent
How is the rating calculated?

1,109 verified reviews in the last 12 months

5 stars
90 %
4 stars
5 %
3 stars
1 %
2 stars
1 %
1 star
3 %
2,758 total reviews
This is how we ensure that reviews come from real consumers.

the most relevant positive review

2 months ago
I bought 3 new fuel injectors from them (303€ each) that I couldn't find anywhere else in Europe because of the BMW low supply rip-off tactic. The official dealship service in Greece wanted to charge 450-500€ for each one at the time. Very satisfied from Hubauer to be honest. Thanks to them I managed to save quite a bit of money. I placed the order and I was quickly informed they weren't in stock so I agreed to wait because I wasn't in a hurry. They were helpful and quick to answer emails. I received them 3 months later. Well packaged. They even offer package insurance for a small cost which I think is worth it if the delivery is far away. The parts price went up soon after due to high demand but they still only charged me the initial price when I placed the order. Professional shop. Positive experience. Would buy again.
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the most relevant critical review

6 months ago
I placed my order and also paid for it last Thursday, exactly a week ago. You should have sent my items the very same day or at least the next. It’s not my first order from Hubauer BMW and I was satisfied with your service until today. The items I ordered was ment to be gifts for myself for this Christmas. I wanted to have some me time and work on the car fitting the M performance front lip spoiler. I didn’t even get a notification about you sending my package, so I guess it’s not even on it’s way to me so it’s no surprise it won’t be here for Christmas. I feel very disappointed. Your company used to provide professional service. Please get someone asap to pick my items, pack it and send them to arrive at least in this year.
Read moreShow all critical reviews

Read the most relevant positive or most relevant critical review

Positive
Critical
2 months ago
I bought 3 new fuel injectors from them (303€ each) that I couldn't find anywhere else in Europe because of the BMW low supply rip-off tactic. The official dealship service in Greece wanted to charge 450-500€ for each one at the time. Very satisfied from Hubauer to be honest. Thanks to them I managed to save quite a bit of money. I placed the order and I was quickly informed they weren't in stock so I agreed to wait because I wasn't in a hurry. They were helpful and quick to answer emails. I received them 3 months later. Well packaged. They even offer package insurance for a small cost which I think is worth it if the delivery is far away. The parts price went up soon after due to high demand but they still only charged me the initial price when I placed the order. Professional shop. Positive experience. Would buy again.
Read more
Show all positive reviews
6 months ago
I placed my order and also paid for it last Thursday, exactly a week ago. You should have sent my items the very same day or at least the next. It’s not my first order from Hubauer BMW and I was satisfied with your service until today. The items I ordered was ment to be gifts for myself for this Christmas. I wanted to have some me time and work on the car fitting the M performance front lip spoiler. I didn’t even get a notification about you sending my package, so I guess it’s not even on it’s way to me so it’s no surprise it won’t be here for Christmas. I feel very disappointed. Your company used to provide professional service. Please get someone asap to pick my items, pack it and send them to arrive at least in this year.
Read more
Show all critical reviews

What other customers say about their experience with hubauer-shop.de/en/

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(15)
2 months ago
I Received the wrong article and i’m still waiting the courier service to give it back
 helpful 
 Verified review|
3 months ago
havent received my item 2 weeks now and i paid 50 euros for shipping. i mean 50 euros is air ticket. meanwhile i received all the bmw interior from denmark for 100 euros in just 2 days.
 helpful 
 Verified review|
4 months ago
 helpful 
 Verified review|
7 months ago
The website is confusing and kept asking for a house/apartment number which is not applicable as my delivery address does not have a street or house number. When you miss an item on the details form you have to start again. The other issue is taht I ordered both right hand and left hand grilles but the diagaram picture only refers to left hand grille irrespective of which grille you order. It was time comsuming ordering from your website. Where is the option of ordering without setting up an account
 helpful 
 Verified review|
10 months ago
After 5 days (I made order) I wrote email, asked about my order, why I am not receiving any tracking number, after many hours I get answer that they wait for something. After one more day I wrote again, that I need it ASAP, then I get answer that one part is out of stock. I asked to replace to other. Still no answer, very bad communication, it is one week like nothing hapens, but money are paid
 helpful 
 Verified review|
8 months ago
I dont have prior experience with them and i am sure they are good. Buz I have ordered a hed gasket for my car, i made the payment and they told me after one week that the part is not available and they will refund. They should first check the availability and then sell rather thank selling first and checking availability later!
 helpful 
 Verified review|
10 months ago
Edvinas G. from Vilnius, Lithuania
First - I paid extra for urgent delivery, but did not get goods untill now. Previous orders was handled much faster compared with "urgent delivery" service. Second customer service is terible. Communication with clients is just on emails and no customer service line.
 helpful 
 Verified review|
11 months ago
Kristian B. from Odense, Denmark
I specifically ordered center caps for my BMW and included model number and size. When they arrived they sent me the wrong size. This was an international delivery and it will therefore cost a minor fortune the ship back.
 helpful 
 Verified review|
1 year ago
Roberto V. from Somma Lombardo
Unfortunately I had no chance to verify delivery and goods status, but Customer Care was really super-fantastic and technically competent, so really congratulations for your Service !
 helpful 
 Verified review|
7 months ago
I couldn’t get all parts cause of unjustified reasons related to Europe documents despite of my order will be shipped out of Europe. Moreover, it took too long to process my order
 helpful 
 Verified review|
8 months ago
I made an order, sent funds, only to be told days later that the parts are out of stock. This is not efficient and it wastes resources.
 helpful 
 Verified review|
1 year ago
RAFA G. from Woluwe St Lambert, Brussels
They are very bad in the communication with the client, not professional at all.
 helpful 
 Verified review|
1 month ago
Die Angabe über Lieferzeiten den tatsächlichen Lieferzeiten anpassen.
 helpful 
 Verified review|
1 month ago
Long lead time for delivery
 helpful 
 Verified review|
1 year ago
slowly
 helpful 
 Verified review|
1 month ago
 helpful 
 Verified review|

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Reviews for hubauer-shop.de/en/

4.77/5.00
Excellent
How is the rating calculated?

1,109 verified reviews in the last 12 months

5 stars
90 %
4 stars
5 %
3 stars
1 %
2 stars
1 %
1 star
3 %
2,758 total reviews

Trustmark for hubauer-shop.de/en/

Status:
Valid
updated on: 26/05/2022
certified since: 26/09/2018
hubauer-shop.de/en/ is checked and certified according to the Trusted Shops quality criteria
  • Verified identity
  • Protection of personal data
  • Clear ordering process

Secured by a guarantee

At hubauer-shop.de/en/, you can use the guarantee from Trusted Shops and protect up to €20,000 . Find out more

hubauer-shop.de/en/ is checked and certified according to the Trusted Shops quality criteria
  • Verified identity
  • Protection of personal data
  • Clear ordering process

Secured by a guarantee

At hubauer-shop.de/en/, you can use the guarantee from Trusted Shops and protect up to €20,000 . Find out more

What does the trustmark mean?

Details about hubauer-shop.de/en/

Contact
Hubauer GmbH
Ingolstädter Str. 19
84030 Landshut
Germany
+49 871 975660
www.hubauer-shop.de/en/
Trade register
Amtsgericht Landshut HRB 1353
Authorised representative
Robert Hubauer
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