hubauer-shop.de/en/Reviews

: 3,377Excellent

4.79

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certified since: Sep 26, 2018
updated on: Feb 4, 2023
hubauer-shop.de/en/ is checked and certified according to the Trusted Shops quality criteria
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certified since: Sep 26, 2018
updated on: Feb 4, 2023
hubauer-shop.de/en/ is checked and certified according to the Trusted Shops quality criteria
  • Verified identity
  • Protection of personal data
  • Clear ordering process

Secured by a guarantee

At hubauer-shop.de/en/, you can use the guarantee from Trusted Shops and protect up to €20,000. Find out more

Reviews for hubauer-shop.de/en/

1,102 verified reviews in the last 12 months

3,377 total reviews
This is how we ensure that reviews come from real consumers.

the most relevant positive review


Apr 5, 2022
I bought 3 new fuel injectors from them (303€ each) that I couldn't find anywhere else in Europe because of the BMW low supply rip-off tactic. The official dealship service in Greece wanted to charge 450-500€ for each one at the time. Very satisfied from Hubauer to be honest. Thanks to them I managed to save quite a bit of money. I placed the order and I was quickly informed they weren't in stock so I agreed to wait because I wasn't in a hurry. They were helpful and quick to answer emails. I received them 3 months later. Well packaged. They even offer package insurance for a small cost which I think is worth it if the delivery is far away. The parts price went up soon after due to high demand but they still only charged me the initial price when I placed the order. Professional shop. Positive experience. Would buy again.
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the most relevant critical review


Mar 3, 2022
Je suis déçu du site Car comme stipulé sur le site ( entre le numéro vin pour avoir accès au piece de sont véhicule, hors j’ai était mis sur une mauvaise pièce sur 3 ce qui m’a fait commander est je me retrouve avec la mauvais pièce sans compter le retour à ma charge je perd presque 800€ a cause de hubauer-shop.de Pièce 876€ frais 500€ttc retour à ma charge 300€ sans parler des tva ect ect Le site a les bonne pièce mais reste mal géré. Est les clients paie les pots casser Effectivement je ne suis pas la première que hubauer shop fait perdre beaucoup d’argent Je reste déçu et je ne pense pas re commander chez hubauer .
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Reviews for hubauer-shop.de/en/

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(14)
 Verified review
5 days ago
Took 2 weeks from order to delivery
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Answer by hubauer-shop.de/en/
2 days ago
Dear Anders Rasmussen, Sorry to hear that your order was not under satisfaction. Many thanks your for your feedback. We are doing our utmost and hope to seeing you again in our shop. Your Hubauer Online Shop Team
 Verified review
5 days ago
I am unhappy with the shipment, since I ordered the spare part until I arrived in Spain a month passed. But it looks incredibly good
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 Verified review
Jan 4, 2023
Decrease the delivery time. Enable to return products.
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 Verified review
Dec 9, 2022
 
Toooo many adds make confusion when searching for the part needed. A simple site could be more costumer friendly
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 Verified review
Dec 3, 2022
There is no user-friendly guidance on the choice of the appropriate parts. Besides, even though I specified the VIN, the part I received does not correspond to the original one on my car
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Answer by hubauer-shop.de/en/
Dec 5, 2022
Thank you for your honest feedback. We would be very grateful if you could let us know what exactly we can improve in our guidance.
 Verified review
Dec 2, 2022
The number of items in one order was limited, but it wasn't mentioned on the website.
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 Verified review
Nov 22, 2022
For starters, quit cooperstion with paypal as they don’t accept creditcards. The same card I payed with before at Hubauer. Great store poor partners.
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 Verified review
Nov 16, 2022
Bonjour, J'ai été un peu déçu par vos prestations, notamment par le fait que j'ai effectué deux commandes consécutives le même jour à environ 1 heure d'intervalle. Je vous ai écris pour vous demander s'il vous serait possible de grouper mes deux commandes pour ne payer qu'une fois les frais de port mais vous avez refusé.
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 Verified review
Aug 30, 2022
hinnoissa ja asiakaspalvelussa
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 Verified review
Aug 25, 2022
As always they are good. However the delivery of this item was a little slower than usual.
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 Verified review
Jul 20, 2022
The incorrect item was listed as suitable for my model which was disappointing. They allowed me credit for it once sent back but I ordered from elsewhere in the meantime as I didn’t want to risk another error. Customer service were quick to respond.
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Answer by hubauer-shop.de/en/
Jul 21, 2022
We are sorry that you had a negative experience with our store. Please contact us via our homepage. We will follow up the situation immediately.
 Verified review
Jun 21, 2022
Got a lot of parts, but long shipping times.
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 Verified review
May 25, 2022
 
Die Liferzeiten,die bei der Bestellung angegeben wurden,waren nicht angehalten und die Lieferung kam jedoch 1Woche später. Bei der ersten Bestellung war auch so.
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 Verified review
Apr 27, 2022
Leider konnte ich keinen persönlichen Ansprechpartner erreichen. Alles wird nur elektronisch abgewickelt.
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