hubauer-shop.de/en/
Reviews:

704 reviews in the last 12 months4,240 total reviews  

4.72
Excellent

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hubauer-shop.de/en/ fulfils all Trusted Shops quality criteria, including
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Top positive review

Jan 4, 2024
 Verified review
Competitive pricing. The site is a bit difficult to use. The best solution, in my opinion, is to have something like a shortcut for the VIN, used in the profile (when you have one), to browse the parts that are suitable for the particular car. Currently you have to make a lot of additional clicks and have to constantly check if the VIN you've entered is the right one. Also, make the default list to have a limit of, at least, 20 items!

Top negative review

Mar 18, 2024
 Verified review
Postal destination to Australia was not clear or straight forward. It took a number of emails and attemps, including a second account setup before it became evident that an address via myGermany needed to be established. The order was finally placed, with DHL organisng transportation on 7 March 2024. I have been attempting to track this parcel for 7 days now, without any updates since 7th March appearing on their tracking system. While we are approaching the indicated delivery period of 7-10 business days, I do not know where my parcel is at this stage and trust that it will be delivered to my address in a day or two. Please streamline and simplify the process of purchasing parts for delivery to other countries outside Europe or we will be forced to make our purchases through different suppliers such as from the USA where delivery is direct from supplier. I have a number of parts I still require and would have preferred to purchase them from Hubauer if the process is simplified.
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Reviews for hubauer-shop.de/en/

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7 days ago
 Verified review
Almost perfect business to deal with. Packing and part availability. No express shipping option is disappointing if you need something in a hurry
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Mar 30, 2024
 Verified review
good website and fast deliver
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Mar 20, 2024
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The part I ordered was not suitable to to the car although you presented it as it was. After the order cancelation you didnt suggest a suitable part.
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Mar 15, 2024
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Mar 11, 2024
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Edmond K.
Prizren/Kosovo
Feb 19, 2024
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Feb 11, 2024
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Jan 31, 2024
 Verified review
like: prompt respond, possible do better: improve parcel tracking
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Answer by hubauer-shop.de/en/
Feb 1, 2024
Thank you for taking the time to share your feedback about your experience with Hubauer-Shop. We appreciate your kind words regarding the prompt response and understand that there may be room for improvement when it comes to parcel tracking. We will be sure to take your feedback into account as we work to deliver the best possible service. Thank you for your support.
Jan 25, 2024
 Verified review
Quality and fast
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Answer by hubauer-shop.de/en/
Jan 26, 2024
We are glad to hear that you are satisfied with your order, the service and the shipment time. We strive to provide the best service and the highest quality products. Thank you for taking the time to leave a review, Looking forward to seeing you again in our Shop! Your HUBAUER Shop Team
Jan 22, 2024
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Jan 14, 2024
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Jan 4, 2024
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Jan 4, 2024
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Competitive pricing. The site is a bit difficult to use. The best solution, in my opinion, is to have something like a shortcut for the VIN, used in the profile (when you have one), to browse the parts that are suitable for the particular car. Currently you have to make a lot of additional clicks and have to constantly check if the VIN you've entered is the right one. Also, make the default list to have a limit of, at least, 20 items!
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Answer by hubauer-shop.de/en/
Jan 4, 2024
Thank you very much for your feedback. We're glad to hear that you appreciate our competitive pricing. We understand that it can be difficult to find the right car parts at times and we strive to help make the process easier. Hubauer Team
Jan 3, 2024
 Verified review
Too long delivery time. Customer service quick and good.
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Jan 3, 2024
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Dec 20, 2023
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Dec 14, 2023
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Nov 7, 2023
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Nov 1, 2023
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Goodand original bmw products
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Oct 26, 2023
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