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hubauer-shop.de/en/
Reviews:

733 reviews in the last 12 months4,403 total reviews  

4.71
Excellent

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Most relevant positive review

Jan 4, 2024
 Verified review
Competitive pricing. The site is a bit difficult to use. The best solution, in my opinion, is to have something like a shortcut for the VIN, used in the profile (when you have one), to browse the parts that are suitable for the particular car. Currently you have to make a lot of additional clicks and have to constantly check if the VIN you've entered is the right one. Also, make the default list to have a limit of, at least, 20 items!

Most relevant negative review

Mar 18, 2024
 Verified review
Postal destination to Australia was not clear or straight forward. It took a number of emails and attemps, including a second account setup before it became evident that an address via myGermany needed to be established. The order was finally placed, with DHL organisng transportation on 7 March 2024. I have been attempting to track this parcel for 7 days now, without any updates since 7th March appearing on their tracking system. While we are approaching the indicated delivery period of 7-10 business days, I do not know where my parcel is at this stage and trust that it will be delivered to my address in a day or two. Please streamline and simplify the process of purchasing parts for delivery to other countries outside Europe or we will be forced to make our purchases through different suppliers such as from the USA where delivery is direct from supplier. I have a number of parts I still require and would have preferred to purchase them from Hubauer if the process is simplified.
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Reviews for hubauer-shop.de/en/

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Jun 1, 2024
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May 1, 2024
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Excellent Retailer

Used this shop many times to order BMW parts, good website and efficient service. All of the parts purchased are of good quality and never had reason to complain
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Answer by hubauer-shop.de/en/
May 2, 2024
Thank you for your positive feedback! We are delighted that you have been pleased with the quality of our parts and the efficiency of our service. It is our goal to provide excellent customer service and high-quality parts, so we're glad to hear that we are succeeding. Thank you for being a loyal customer.
Apr 30, 2024
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Good original product for a good price. Well packaged. Did nog get a conform of my dilivery and took 10 days until I receved my package. (Germany to holland)
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Apr 29, 2024
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Great products at a fair price, and very detailed communication on the shipping progress!
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May 10, 2024
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Everything was perfect. Something to improve can be the speed of delivery :)
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Apr 29, 2024
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Excellent service for BMW parts

Good web site, product arrived as described promptly. Recommended.
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Answer by hubauer-shop.de/en/
Apr 30, 2024
Thank you for your positive review and kind words. We are glad that you had a positive experience with our service and delivery. Your satisfaction is our top priority. Thank you again for your feedback - we appreciate it very much.
Apr 30, 2024
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Great service for BMW!

I use their services all the time - they have never let me down.
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Apr 29, 2024
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Fast response on request, parts delivered on time.
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Answer by hubauer-shop.de/en/
Apr 30, 2024
We are glad to hear that you are satisfied with your order and the fast service. We strive to provide the best service and the highest quality products. Thank you for taking the time to leave a review, Looking forward to seeing you again in our Shop! Your HUBAUER Shop Team
Apr 22, 2024
 Verified review
Effective communication, fast delivery as always.
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Answer by hubauer-shop.de/en/
Apr 22, 2024
Thank you for your review! We are pleased to hear that you have enjoyed our effective communication and fast delivery. We appreciate your business and look forward to serving you again in the future.