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Top positive review
Apr 26, 2023
Verified review
For this last year, I have been shopping some original (OEN) BMW parts from Hubauer and honestly, my orders usually arrive and get delivered soon to Spain from Germany (about 3-5 days).
Customer service is great and answers rapidly to the emails and questions regarding your order and other details. So, Hubauer is 100% recommended for original BMW parts. Danke schön für alles und habt einen wunderschönen tag.
The handling of my order by the team was neutral/average for an eshop, in today's competitive environment. I liked the fact that the support team identified a mistake in one ordered part and suggested the correct one for my vehicle. What i did not like at all was the fact that i had 21 items and i was only allowed to order 19. I intentionally left out 2 small parts weighting 100-150 grams maximum . The total order was almost 700 euros and the remaining parts abt 15 euros. Having contacted the support team 2-3 times the answer was negative. "Please put a new order" (which would cost me 17 euros to post). The excuse was that the extra items could damage the rest items ( i am wondering if the member of the team who replied had looked at the size of the extra items) Finally when i asked the team to consider sending the items with normal post i got a very neutral reply , that the initial order is posted and nothing can be done. I do think there is much more room for improvement on the team's handling procedures . Flexibility is important in today's business.
They are fine, but they published a product for purchase on their website even though it is not available in their stock, after the order I received an email from them about the lack of the product and then I had to cancel the order, simply what is not in stock should not be published on the website.
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Answer by hubauer-shop.de/en/
Oct 11, 2023
Thanks for your feedback.
Hubauer Team
Oct 13, 2023
Verified review
Buying in Hubauer
I like the easy of doing the order and the stock availability. On the other hand, I do not like that hubauer charges the VAT to the users that are outside of EU, when doing the import in my case Colombia I have to pay again the IVA. You should check this part.
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Answer by hubauer-shop.de/en/
Oct 16, 2023
Thank you for your feedback! We are pleased to hear that you appreciate the convenience of ordering and our stock availability. We understand your concern about VAT charges, and we regret that this was not clearly explained to you. Our policy is to be transparent with our customers and provide them with all necessary information about taxes before purchase. We hope you will continue to be a valued customer of Hubauer-Shop.
Your HUBAUER Shop Team
I'm make several orders from hubauer-shop.de during the time, they are only original BMW parts which are hard to find elsewhere for 20 years old car.
About 10 days delivery ,at good prices to Ireland.
I'm very happy with them, my e39 estate are happy is well.
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Oct 16, 2023
Verified review
Purchase is quite a straight process and dispatch was in time.. maybe improve prices and also to have a faster delivery offs shpre without compromising the quality price ration
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Oct 4, 2023
Verified review
Good website to Search and buy BMW components.
Everything arrived perfectly and fits well. It took a bit more time than a Amazon order but not bad.
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Answer by hubauer-shop.de/en/
Oct 5, 2023
Thank you for your review and for choosing Hubauer-Shop for your BMW car parts! We are glad that the components arrived perfectly and fit well, even though the delivery took a bit longer than anticipated. We strive to provide our customers with the highest quality products and services, so your feedback is highly appreciated.
Oct 31, 2023
Verified review
Great shop
You can find almost everything for your BMW here for quite low prices and delivery of spare parts where quick even to Czech republic.
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Answer by hubauer-shop.de/en/
Nov 3, 2023
Thank you for taking the time to review our shop and for your kind words. We are pleased to hear that our delivery was quick even to the Czech Republic and that you were able to find what you needed at a low price. At Hubauer-Shop, we strive to provide our customers with high-quality BMW parts at competitive prices while offering fast, reliable shipping. We appreciate your feedback and hope you continue to have success with us in the future.
Nov 1, 2023
Verified review
Fast delivery to DK and notifications when any update on package. Well wrapped and parts protected by “not so careful” delivery men.
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Nov 1, 2023
Verified review
Great shop, has all you need for your BMW maintenance
Great shop, prompt delivery has a lot of parts in stock. Have been ordering from Hubauer for a few years now.
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Answer by hubauer-shop.de/en/
Nov 2, 2023
Thank you for your positive review and kind words. We are glad that you had a positive experience with our service and delivery. Your satisfaction is our top priority. Thank you again for your feedback - we appreciate your loyalty and support.
Your Hubauer Online Shop
Oct 25, 2023
Verified review
Excellent choice of the highest quality German OEM parts. Quick shipping and responsive team.
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Answer by hubauer-shop.de/en/
Oct 26, 2023
Thank you for your positive review and kind words. We are glad that you had a positive experience with our service and delivery. Your satisfaction is our top priority. Thank you again for your feedback - we appreciate it very much.
Your Hubauer Online Shop
Oct 9, 2023
Verified review
Gearbox knob Bmw Performane
I am very happy with the purchase, I recommend the gearbox knob and the seller 100%
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Answer by hubauer-shop.de/en/
Oct 11, 2023
Thank you for your positive review and kind words. We are glad that you had a positive experience with our service and delivery. Your satisfaction is our top priority. Thank you again for your feedback - we appreciate it very much.
Your Hubauer Online Shop
Oct 15, 2023
Verified review
Excellent
Fast delivery, no damages, everything protected, price of every part is good
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Oct 25, 2023
Verified review
Delivery, communication, everything was very good.
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Answer by hubauer-shop.de/en/
Oct 26, 2023
Thank you for your positive review and kind words. We are glad that you had a positive experience with our service and delivery. Your satisfaction is our top priority. Thank you again for your feedback.
We appreciate your support.
Oct 17, 2023
Verified review
Easy to order, even from Sweden. Fast delivery
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Answer by hubauer-shop.de/en/
Oct 18, 2023
Thank you for your positive review and kind words. We are glad that you had a positive experience with our service and delivery. Your satisfaction is our top priority. Thank you again for your feedback.
We appreciate your support!
Oct 25, 2023
Verified review
Fast delivery, good all round experience.
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Answer by hubauer-shop.de/en/
Oct 26, 2023
Thank you for your positive review and kind words. We are glad that you had a positive experience with our service and delivery. Your satisfaction is our top priority. Thank you again for your feedback.
We appreciate your support!
Oct 25, 2023
Verified review
Good work. Fast delivery. Good quality.
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Oct 17, 2023
Verified review
Good selection of parts. Fast delivery.
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Answer by hubauer-shop.de/en/
Oct 17, 2023
Thank you for your positive review and kind words. We are glad that you had a positive experience with our service and delivery. Your satisfaction is our top priority. Thank you again for your feedback - we appreciate it very much.
Your Hubauer Online Shop
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