hubauer-shop.de/en/
Reviews:

732 reviews in the last 12 months4,138 total reviews  

4.70
Excellent

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hubauer-shop.de/en/ fulfils all Trusted Shops quality criteria, including
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Top positive review

Jan 4, 2024
 Verified review
Competitive pricing. The site is a bit difficult to use. The best solution, in my opinion, is to have something like a shortcut for the VIN, used in the profile (when you have one), to browse the parts that are suitable for the particular car. Currently you have to make a lot of additional clicks and have to constantly check if the VIN you've entered is the right one. Also, make the default list to have a limit of, at least, 20 items!

Top negative review

Mar 1, 2023
 Verified review
The handling of my order by the team was neutral/average for an eshop, in today's competitive environment. I liked the fact that the support team identified a mistake in one ordered part and suggested the correct one for my vehicle. What i did not like at all was the fact that i had 21 items and i was only allowed to order 19. I intentionally left out 2 small parts weighting 100-150 grams maximum . The total order was almost 700 euros and the remaining parts abt 15 euros. Having contacted the support team 2-3 times the answer was negative. "Please put a new order" (which would cost me 17 euros to post). The excuse was that the extra items could damage the rest items ( i am wondering if the member of the team who replied had looked at the size of the extra items) Finally when i asked the team to consider sending the items with normal post i got a very neutral reply , that the initial order is posted and nothing can be done. I do think there is much more room for improvement on the team's handling procedures . Flexibility is important in today's business.
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Reviews for hubauer-shop.de/en/

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Dec 19, 2023
 Verified review

Professional

Very serious, professional at work! Strongly recommend!!!
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Nov 28, 2023
 Verified review
Flexible service. I have no suggestions Ford improval.
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Dec 4, 2023
 Verified review
Prodotto perfetto e tempi di consegna rapidissimi.
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Answer by hubauer-shop.de/en/
Dec 4, 2023
Thank your for your Feedback. Your Hubauer Shop Team
OG
OLIVER G.
La Nucia
Dec 4, 2023
 Verified review
Todo muy bien fal montar y comprobar productos
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Answer by hubauer-shop.de/en/
Dec 5, 2023
Nos complace que esté satisfecho con su pedido y con el servicio. Nos esforzamos por ofrecer el mejor servicio y productos de la más alta calidad. Gracias por tomarse el tiempo para dejar un comentario, ¡Hasta luego en el Shop HUBAUER!
Nov 26, 2023
 Verified review
I like the customer service,is very helpful.
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Nov 29, 2023
 Verified review
Speed up dispatch and hence delivery times.
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Answer by hubauer-shop.de/en/
Nov 29, 2023
Thank you for taking the time to review our Shop. We are glad to hear that you have had a pleasant experience with our products. We value feedback from our customers and constantly strive to ensure that our dispatch and delivery times meet your expectations. Our team is committed to providing quality service and products, and we appreciate your input in helping us achieve this goal. Thank you again for your review. Your HUBAUER Shop Team
Dec 22, 2023
 Verified review

Quality OEM

Fast shipping. Fair prices. Quality parts.
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Nov 28, 2023
 Verified review
My correct rack was delivered as promised
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Answer by hubauer-shop.de/en/
Nov 30, 2023
Thank you for your positive review.
JL
John L.
Lustar
Nov 26, 2023
 Verified review
clear communication and quick processing
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Answer by hubauer-shop.de/en/
Nov 27, 2023
Thank you for your positive review. Our goal indeed to provide an excellent customer service and efficient processing of orders. We are delighted that you have experienced this first-hand. We thank you for your continued support. Your HUBAUER Shop Team
Dec 15, 2023
 Verified review
Good communication and well packaged
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Answer by hubauer-shop.de/en/
Dec 18, 2023
Thank you for your review! We are very pleased to hear that you had a good experience with us. We pride ourselves on providing excellent customer service and making sure our customers get the parts they need in a timely manner. Thank you for taking the time to leave us feedback on your experience.
HP
Haris P.
Nicosia
Dec 7, 2023
 Verified review
Excellent Service, and Communication.
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Answer by hubauer-shop.de/en/
Dec 7, 2023
Thank you for your kind words. We at Hubauer-Shop are glad that we've been able to provide you with excellent service and communication. We strive to provide the best customer experience possible, and we appreciate your feedback. Your HUBAUER Shop Team
Dec 23, 2023
 Verified review
Everything okay. Fast shipment.
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Nov 30, 2023
 Verified review
Timely delivery. Good prices.
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Answer by hubauer-shop.de/en/
Nov 30, 2023
Thank you for your review. We are pleased to hear that you were satisfied with the timely delivery and prices of our BMW car parts. At Hubauer-Shop, we strive to provide the best customer experience and meet all your needs. Thank you for being a loyal customer.
Dec 3, 2023
 Verified review
All went well and in schedule
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Dec 2, 2023
 Verified review
efficiency and precision
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Answer by hubauer-shop.de/en/
Dec 4, 2023
Thank you for your feedback about our efficiency and precision. We are committed to providing the highest quality of service and we appreciate your recognition of our efforts. Thank you again for taking the time to share your experience with us.
Nov 28, 2023
 Verified review
Great customer service
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Answer by hubauer-shop.de/en/
Nov 29, 2023
Thank you for your positive review and kind words. We are glad that you had a positive experience with our service and delivery. Your satisfaction is our top priority. Thank you again for your feedback. We appreciate your support!
Dec 16, 2023
 Verified review
All is perfect ! :)
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Answer by hubauer-shop.de/en/
Dec 18, 2023
Thank you for your positive review! We strive to provide our customers with quality parts and excellent service and are so glad that we were able to meet your expectations. Thank you for being a loyal customer. Looking forward to seeing you soon in our Online Shop, Your HUBAUER Shop Team
Nov 28, 2023
 Verified review
100 %
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Answer by hubauer-shop.de/en/
Dec 5, 2023
Thank you for your glowing review! We are delighted that you had a positive experience with Hubauer-Shop. We strive to make our customers' needs our top priority and we're glad this was evident in your purchase. We appreciate your kind words and look forward to serving you in the future.
Dec 21, 2023
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Dec 20, 2023
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