I bought a DeWalt DCS356 multitool that was in promotion with a free 4 Ah battery included. I ordered the tool, wait more than 3 weeks for the delivery, and then I received only the tool. The free battery was not sent. I asked the customer support, and they told me that the promotion was not valid for Portugal, even though no information about exceptions were available in the website.
I asked for a refund after sending the tool back, but they do not pay the shipping costs for returns.
Worst experience ever.
Prices are very competitive and wide variety.
Better. Maybe delivery times also when ordering a date of delivery at time of order as this can be imperative
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Answer by Toolnation Europe
Nov 3, 2023
Dear customer,
Thank you for your order and review.
Good to see that you had a pleasant experience.
Will we see you again?
Kind regards,
Toolnation Support Team.
Jan 3, 2024
Verified review
The ease of purchase using PayPal and the competitive pricing including reasonable shipping. Very prompt delivery to Ireland over the new Year break.
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Aug 3, 2023
Verified review
Makita 7104L
Pricing on item (Makita 7104L) I was looking for was unbeatable. Excellent customer service and fast shipping. Highly recommended.
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Answer by Toolnation Europe
Nov 3, 2023
Dear customer,
Thank you for your order and review.
Good to see that you had a pleasant experience.
Will we see you again?
Kind regards,
Toolnation Support Team.
Nov 1, 2023
Verified review
Excellent service
Great company to deal with, fast delivery to Ireland.
Happy to do business with them again.
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Answer by Toolnation Europe
Nov 3, 2023
Dear customer,
Thank you for your order and review.
Good to see that you had a pleasant experience.
Will we see you again?
Kind regards,
Toolnation Support Team.
Jun 14, 2023
Verified review
Painless purchase with competitive pricing
Very competitive pricing, fast delivery and very useable site. Would definitely recommend
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Answer by Toolnation Europe
Nov 3, 2023
Dear customer,
Thank you for your order and review.
Good to see that you had a pleasant experience.
Will we see you again?
Kind regards,
Toolnation Support Team.
Jan 10, 2024
Verified review
Great shop, always good deals with Toolnation and longened guarantee with Festool.
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Jun 14, 2023
Verified review
I make order to Ireland power washer arrives in 3 working days high recommend
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Answer by Toolnation Europe
Nov 3, 2023
Dear customer,
Thank you for your order and review.
Good to see that you had a pleasant experience.
Will we see you again?
Kind regards,
Toolnation Support Team.
Dec 1, 2023
Verified review
Have recommended to all my friends
That should be good enough
Very good company to deal with few days for delivery to Ireland
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Answer by Toolnation Europe
Nov 3, 2023
Dear customer,
Thank you for your order and review.
Good to see that you had a pleasant experience.
Will we see you again?
Kind regards,
Toolnation Support Team.
Good prices on quality tools. Fast delivery and good packaging.
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Answer by Toolnation Europe
Nov 3, 2023
Dear customer,
Thank you for your order and review.
Good to see that you had a pleasant experience.
Will we see you again?
Kind regards,
Toolnation Support Team.
Oct 3, 2023
Verified review
very easy to contact & responded very quickly to all enquiries
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Answer by Toolnation Europe
Nov 3, 2023
Dear customer,
Thank you for your order and review.
Good to see that you had a pleasant experience.
Will we see you again?
Kind regards,
Toolnation Support Team.
May 31, 2023
Verified review
Fast delivery. Everything packaged very well. Happy customer
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Answer by Toolnation Europe
Nov 3, 2023
Dear customer,
Thank you for your order and review.
Good to see that you had a pleasant experience.
Will we see you again?
Kind regards,
Toolnation Support Team.
May 29, 2023
Verified review
Send orders in one delivery instead of multiple deliveries.
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Answer by Toolnation Europe
Nov 3, 2023
Dear customer,
Thank you for your order and review.
Good to see that you had a pleasant experience.
Will we see you again?
Kind regards,
Toolnation Support Team.
May 24, 2023
Verified review
Very good
Quick delivery, good service and good prices.
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Answer by Toolnation Europe
Nov 3, 2023
Dear customer,
Thank you for your order and review.
Good to see that you had a pleasant experience.
Will we see you again?
Kind regards,
Toolnation Support Team.
Oct 17, 2023
Verified review
Goods as described and delivered efficiently.
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Answer by Toolnation Europe
Nov 3, 2023
Dear customer,
Thank you for your order and review.
Good to see that you had a pleasant experience.
Will we see you again?
Kind regards,
Toolnation Support Team.
Sep 28, 2023
Verified review
No issue with any orders and prices are good
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Answer by Toolnation Europe
Nov 3, 2023
Dear customer,
Thank you for your order and review.
Good to see that you had a pleasant experience.
Will we see you again?
Kind regards,
Toolnation Support Team.
Aug 3, 2023
Verified review
Preço. Qualidade produto. Tempo de entrega
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Answer by Toolnation Europe
Nov 3, 2023
Dear customer,
Thank you for your order and review.
Good to see that you had a pleasant experience.
Will we see you again?
Kind regards,
Toolnation Support Team.
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