Review summary
Customers consistently praise the high quality, craftsmanship, and materials of the products, often describing them as beautiful and exceeding expectations. Many are impressed with the fast, often international, delivery times and the promptness of order processing. Customer service is generally described as responsive, helpful, and professional. The wide variety and range of products, including different designs and colors, is also appreciated. Packaging is often described as careful, safe, and attractive. Pricing is generally seen as fair and reasonable, with some praising discounts and value for money. When issues arise, such as damage or incorrect items, the company typically responds helpfully with returns or refunds. A few customers mention difficulties reaching support or lack of follow-up. There are minor issues reported with packaging presentation or folding. Some customers note higher costs for certain items or shipping. While fit and sizing are mostly satisfactory, a notable minority mention issues with item length, size availability, or limited custom options. Additionally, some customers experience delivery problems or delays.
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Cross-market review
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Cross-market review
Magnificent
The embroidery is very well done and everything is perfect and of quality. The designs are very beautiful and elegant. The presentation in its box is very good and the shipping is fast, well-packaged, and protected. Highly recommended. The cross model with stones (altar set) that is sold out, we would like them to make it again. We previously bought 2 to gift to two priests, and they loved it.
Automatically translated from Spanish
Verified
I am an extraordinary minister to St. Mary’s Catholic Church. I wanted to get something special for our Pastor who had celebrated his 27th year of ordination. I was looking through the Internet and found this beautiful Chasable. It came very quickly, the picture on the front and material were excellent. I gave it to my Pastor and he was overjoyed. In my opinion,You can’t go wrong with this company. Excellent service, excellent quality.
Verified
It is my first experience doing business with this company. I had a issued with the delivery, I informed the company and Adrian from the company responded right again. He has informed me that one of the items ordered was unavailable. I selected an other option, credit was applied and my orders was ship. Awaiting for confirmation on time of arrival. Good customer service. Thank you!
Verified
The stole I ordered as a gift was absolutely beautiful. You may want to consider attaching a stole chain for the shoulders. I was able to find one locally and will sew it in, but it would be helpful if it could be done professionally by your excellent staff. By the way, I couldn't believe the speed of the delivery! What a team to get it here from Poland! I've been to Poland I know where this is coming from! I will be sure our local clergy are aware of your beautiful line of vestments.
Cross-market review
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Cross-market review
EXCELLENT PRODUCT, perfect packaging and INCREDIBLE PRICES. Perhaps a bit long delivery time, otherwise everything is PERFECT, I have been a customer for almost 2 years and I have thus been able to build a COMPLETE WARDROBE for my Ministry. Maybe there are some items missing in the Shop, consumables, liturgical accessories (cruets, etc...)
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Verified
I like the wide selection of embroidered items
I like the wide selection of embroidered chasubles and stoles. I am starting a new chapter in my life and will be doing ministery in prison and for funerals. Your selction items without a certain "religous logo" helps me to stay "neutral" with all different faiths. I can minister Catholic, Baptist, Protestant and all because the items I buy is "neutral" across the board. I will buy more but ministry doesn't pay alot so I have to save. Thank you for a wonderful chasubles.
Verified
These cinctures are so well made and much sturdier and well made than the domestic ones that have been coming apart.
The delivery time was excellent from overseas and I am very pleased with the product. I have passed your company name on to a wholesaler in Catholic religious items.
God bless your business.
Peace
Dyan
Verified
The order process was seamless. The order was expeditated and received in less than 48 hours (Poland to New Jersey) - hats off to you guys and FedEx.
Service excellence in terms of my contact and interaction with Adrian and the kind assistance/guidance with clearing customs.
Finally - the craftsmanship and the quality of the garments are exceptional.
I would definitely do business with this company again and most certainly will refer them to anyone desirous of procuring high quality vestments.
Verified
The quality craftmanship of the canopy and the banner pole and stand are exceptional. They are proper liturgical quality. Our priest is extremely happy for our church to have these necessary items we needed replaced. I am really satisfied with the prompt service and the ease of ordering online, and the expedient reliable shipping.
Verified
A bit pessimistic but I was very impressed
So I was very weary about this order... I ordered these albs for me and another Deaconate Aspirant and was really worried they might be too thin, pour quality, weird size, take forever to get to Missouri, etc. They fit perfectly (I am 6'1" and 210lbs and got the large size) the material was wrinkly, but not too thin and I won't have to worry about lining them like I thought might have to be done. They arrived in about 5 days from Poland, so great shipping. I am impressed with the embroidery as well! Very nice, and very happy I ordered these. I will be placing another order and wish the cinctures I want were not sold out. So, overall VERY HAPPY with this order and highly recommended. God bless you guys!!!
Verified
Excellent customer service
Adrian. H was so helpful during the whole process, he was so kind and professional - thank you so much! We are gifting one of the Sacred Heart Chasubles and had many questions. The chasuble arrived and is perfect! The link will be shared among our Church community. This is an excellent website with well-made products. Thanks again.
Verified
Jubilee Mass vestments
We are about to celebrate a jubilee Mass for the religious sisters The Daughters of Divine Zeal. We made the decision late to get matching vestments thanks to two generous benefactors. Chasubles.com was able to provide us with 2 Dalmatics and 5 Chasubles in record time and within budget. They will be a beautiful addition to the liturgy.
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Jubilee Mass Vestments
We are about to celebrate a jubilee man’s for the religious sisters The Daughters of Divine Zeal. We made the decision late to get matching vestments thanks to two generous benefactors. Chasubles.com was able to provide us with 2 Dalmatics and 5 Chasubles in record time and within budget. They will be a beautiful addition to the liturgy.
Verified
I just received the items for our altar that were delivered to the wrong address, and Chasubles.com helped to get them to me. Their customer service is superb and ALL the items I have ordered over the last few months are simply gorgeous. My members continue to admire all the new items for altar and on my person
Verified
I'm amazed at the quick turnaround with Chasubles' orders from Eastern Europe to Kansas USA in five day's after the order. There isn't a company in the world that can replicate that service. Not to mention the quality of their products. We ordered two Altar Cloth's from Chasubles in the last month and everyone that attends Mass has made comments of the beautiful embroidery contained there in. Keep up the great work for the Lord, and God bless your talented embroiderers.
Verified
You stole my heart
The customer service, tracking and speedy delivery were wonderful! The stole is more beautiful in person! The fabric had a little shine from the metallic threads that are embedded in the fabric that could not be seen in the photos online; very pleasantly surprised! This was given as a gift to a dear priest friend of mine and my family. He didn’t have a Marian stole or chasuble, so May was the perfect time to give it to him!
Verified
I tried to phone and email to your company when I intended to order two items. After I ordered the chasuble, I wanted to "add to cart" the second itme- the chalice linen. Only until I entered payment for the first item did I see the opportunity to add to cart. So after I hit "send", I immediately ordered the second item. When I tried to contact the company to ask for the shipping charge to be waived because I spent over $700, I never received any feedback.
Your product is top-notch and I was happy with the quality of the products (and beautifully crafted in Poland!), but I would have preferred to have the shipping charge waived and someone to speak with. There was never any reply to my inquiries. I wanted to order the products in time for gifting, which we did, but I was not satisfied with not having any opportunity to hear back from the company to ask for my shipping charge to be waived.
Verified
Great vestment, price and delivery times
I purchased a dalmatic and I received it in record time! The dalmatic was a quality vestment with embroidered Jerusalem cross and gold trim. Super happy with my purchase and will definitely buy more! Did I mention how fast this came from Poland? I literally ordered something from Amazon the same day and they both arrived the same day!
Verified
Excellent and quite beautiful not only the clerical vestments that I ordered but the altar linens. I am pleased with everything.
And great help with shipping. Have an issue with Fed Ex about the most recent shipment that was delivered to the wrong address and the company is helping with that.
Verified
Thank you for your professionalism and kindness!! The quality of the product is excellent and will enhance our liturgical ceremonies!!
Many blessings for your continued success.
I tried attaching a picture but am unable. Sorry.
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Reviews that have been collected via merged profiles. These reviews are included in the global score and may be displayed in translated form.Rating for chasubles.com
4.83
Excellent3,241 reviews
since Apr 22, 2024
Contact
- chasubles.com
- haftinausa@gmail.com
- Piotrków Trybunalski, POL
About
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