Our mission is to enable digital trust. Find out how reviews work at Trusted Shops.
Top positive review
Jan 10, 2024
Verified review
Great service.
Disappointed I ordered several items an the very next day (actually just a few hours later) they put everything on sale and also introduced the bid what you want to pay. I was disappointed for items that hadnt been fulfilled yet and didnt have the opportunity to receive the lower price. As a valued repeat customer I would have expected to have received the same sale price.
All items I ordered were packed together in one box, which is obviously cost efficient and environment-friendly, but the unboxing experience was slightly disappointing and felt a bit cheap in relation to the amount I paid. Just a plain brown box with items wrapped in plastic... the flyer with tips how to keep neoprene good was nice, but there is room for improving the customer experience.
Our mission is to enable digital trust. Find out how reviews work at Trusted Shops.
Reviews for kitemana.com
Filter
Rating
Sort by
Latest first
Dec 11, 2023
Verified review
Report review
Dec 11, 2023
Verified review
Great seamless service
Super fast delivery, and all in good condition as expected
Report review
Dec 11, 2023
Verified review
Report review
Dec 11, 2023
Verified review
Report review
Dec 11, 2023
Verified review
Report review
Dec 11, 2023
Verified review
Best kitesurfing site, great support!
Report review
Dec 11, 2023
Verified review
Report review
Dec 11, 2023
Verified review
Choice. Prices. Ease of ordering. Quick delivery. All very good. 5 Star.
Report review
Dec 11, 2023
Verified review
Fast delivery. Good prices
Report review
Dec 11, 2023
Verified review
Best price and fast shipment
Report review
Dec 11, 2023
Verified review
I tried to return my item and the parcel failed to reach supplier: when I contact them, o got zero response. Bad customer service.
Report review
Answer by kitemana.com
Dec 12, 2023
Hi Simon Moloney,
We're sorry for the trouble you've faced with your return. We'd like to fix this for you. Could you please share your order details via private message to info@kitemana.com? We're committed to resolving this promptly.
Thank you for your patience.
Best,
Kitemana Customer Service Team
Dec 11, 2023
Verified review
Report review
Dec 11, 2023
Verified review
Good customer relations service, package sent as promised and was delivered on time in good shape
Report review
Dec 11, 2023
Verified review
Report review
Dec 11, 2023
Verified review
Delivery very fast and smooth.
Report review
Dec 11, 2023
Verified review
Report review
Dec 11, 2023
Verified review
Report review
Dec 11, 2023
Verified review
Report review
Dec 11, 2023
Verified review
10 time buy products, 10 times all its best condition.
Report review
Dec 11, 2023
Verified review
Best kite store in the world - fast friendly service and delivery with lowest prices around
Measures have been taken to ensure that the published reviews only originate from consumers who have actually used or purchased the products or services.
Imported Reviews
They are not included in the overall rating. No verification measures have been taken.