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SUITSUIT
Reviews:

76 reviews in the last 12 months342 total reviews  

4.57
Excellent

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Top positive review

Jun 7, 2023
 Verified review
My first suitsuit suitcase lasted a good ten years and I was used to using it more than once a month. I've just received this new one and it's super pretty I'm so excited to use it! Thanks for the great suitcases!

Top negative review

Sep 2, 2023
 Verified review
I bought a DUO SET and the handler of the small suitcase stopped working when I was about to board. I tried everything possible and I couldn’t put the handler down. Then, the airline made me to pay to check in the suitcase because, according to them, I could not store the suitcase in the cabin like that. Not only that, but unfortunately, before all that happened, I decided to buy another medium sized suitcase to have the whole set. Guess what? The parcel wasn’t delivered in time as promised. I had 7 days before my trip when I decided to buy the suitcase, and I only did it because the customer center guaranteed it would take 2 or 3 days for the order to be delivered. Well, here I am, 5 days later, in a foreign country, and I don’t have it. I have a flight back home tomorrow (which is a Sunday) and not only I don’t have the medium suitcase to pack my things but I’m stuck with a broken small suitcase which I cannot use. On top of that, the help center doesn’t know where the parcel is (I was trying to find the location so I could pick up myself) and they say they can do nothing. I understand that problems with delivery happen, however I asked them earlier in the week, when we still had time, if they could send me another suitcase and we would make sure the original one would be returned in case it arrives. SUITSUIT said: no. Well, I guess the price SUITS them, but the service doesn’t SUIT anyone. I’ll never buy from this brand again.
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Reviews for SUITSUIT

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10 days ago
 Verified review
Nice products. The carry on is great and I've been using it for years now. A large suitcase (28") that i purchased last year broke during the first trip, so I wouldn0t buy a large suitcase again. Carry-on cover very beautiful and fits well, Packing cubes look and feel great, can't wait to use them!
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Answer by SUITSUIT
10 days ago
Hi there, Thank you for your review. We appreciate your feedback very much. We are happy to hear that the carry-on is well liked. Sorry to hear the large suitcase broke during your trip. Please feel free to fill in our warranty form, we are happy to see what we can do for you with this suitcase. With kind regards, SUITSUIT
3 days ago
 Verified review
Fast delivery, product very nice
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8 days ago
 Verified review
Great suitcase, prompt delivery.
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Answer by SUITSUIT
6 days ago
Hi there, Thank you for your nice feedback! We are glad to read that you are happy with your new suitcase. Have a nice day, SUITSUIT
6 days ago
 Verified review
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7 days ago
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Jan 20, 2024
 Verified review

Super walizki

The suitcase is beautiful. Very good performance. Mega fast shipping. Great contact with the staff. Super store and goods, I recommend.
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Answer by SUITSUIT
Jan 22, 2024
Thank you for your positive review. We are glad you are so happy with our services. We hope you have lots of great travels with your new SUITSUIT suitcase.
Jan 12, 2024
 Verified review

Love it!

Good product (sturdy, modern), quick delivery, easy to use!
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Answer by SUITSUIT
Jan 15, 2024
Thank you very much for your positive review. We are glad that you're happy with our services.
Dec 6, 2023
 Verified review
Livraison très rapide et bien emballé ! Merci beaucoup
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Answer by SUITSUIT
Dec 6, 2023
Thank you very much for your positive review. Enjoy your new SUITSUIT purchases
Dec 13, 2023
 Verified review
Super delivery, very good suitcases
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Answer by SUITSUIT
Dec 14, 2023
Thank you for your positive review. We are glad you're so happy with your new SUITSUIT suitcase.
Dec 13, 2023
 Verified review
Quick delivery
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Answer by SUITSUIT
Dec 14, 2023
Thank you for your positive review.
Dec 23, 2023
 Verified review
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Dec 13, 2023
 Verified review
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Answer by SUITSUIT
Dec 13, 2023
Hi there, Thank you for your positive review. Hope you enjoy your new Christmas suitcase!
Dec 7, 2023
 Verified review
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Dec 19, 2023
 Verified review
I don’t know when my suitcase gonna come
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Answer by SUITSUIT
Dec 19, 2023
Good morning, Thank you for your review. Sorry to hear you have no update regarding your package. I will contact the delivery service to check this for you and will send you an email with an update. We will make sure the package will be delivered. With kind regards, SUITSUIT
Dec 1, 2023
 Verified review
Great products, user friendly website, fast delivery across Europe.
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Answer by SUITSUIT
Dec 4, 2023
Thank you for your positive review. We hope you enjoy your new SUITSUIT purchase.
Dec 2, 2023
 Verified review
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Nov 30, 2023
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Nov 30, 2023
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Nov 28, 2023
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Jun 7, 2023
 Verified review

Best suitcases ever!

My first suitsuit suitcase lasted a good ten years and I was used to using it more than once a month. I've just received this new one and it's super pretty I'm so excited to use it! Thanks for the great suitcases!
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Answer by SUITSUIT
Jun 13, 2023
Hi there, thanks for leaving a review! We really appreciate the kind words. Hopefully you'll be able to enjoy your new suitcase for a long time as well!