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Top positive review
13 days ago
Verified review
The discount on the products was very impressionant the delivering time is rather slow , Eastern weekend could have made the delivery slower? , but to pay twice the charged price (2*95€) for transport when it was clear that the 2 orders where packed together making it one package and one transport , (as asked for in my email) the very good impression with the very interesting prices was cooling a little . All materials were very well packed . Maybe a discount on the second order ? I stil recommend your website.
I ordered six lighting fixtures beginning of August, totaling around 3000 euros. Out of the six, three (!) came defective. One month later and I am still waiting for the replacements. All this after a looong and tiresome exchange of emails. Response time is very slow (the next day you will get a "we have forwarded your inquiry to the manufacturer"). This is mainly because they do not offer the after sales services themselves but act as a proxy between you (the customer) and the seller. People answering phones in the call center do not speak English, apart from "write email to reklamation". All and all, not to recommend.
The discount on the products was very impressionant the delivering time is rather slow , Eastern weekend could have made the delivery slower? , but to pay twice the charged price (2*95€) for transport when it was clear that the 2 orders where packed together making it one package and one transport , (as asked for in my email) the very good impression with the very interesting prices was cooling a little . All materials were very well packed . Maybe a discount on the second order ? I stil recommend your website.
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13 days ago
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Mar 14, 2024
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It was almost perfect. The only slight hitch was at the end when an email said the package was coming on a Monday, but the local distribution company - Fercam - had already called to say it would arrive Tuesday, one day later, and it did. So I was a little confused but not much. I had recently ordered something from Manomano - which was disastrous. In short, I would definitely return to Reuter.com!
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Mar 7, 2024
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Feb 18, 2024
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Customer service and delivery….
Delivery is very fast as expected and customer care service is appreciated….
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Feb 25, 2024
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Dec 28, 2023
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good prices and good service
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Dec 24, 2023
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Good delivery time, but a bit more expensive than the others.
Shiping to different countries is a big plus
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Jun 30, 2023
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Excellent webshop.
Unfortunately the stock info is sometimes not up-to-date
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