FixPart.no- Logo - reviews

FixPart.no
Reviews:

3,183 reviews in the last 12 months5,084 total reviews  

4.63
Excellent
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Most relevant positive review

Oct 18, 2023
 Verified review
Order came quicly, and we got the correct parts at a good price. However I am not satisfied with the shipment. I ordered delivery to our business, but it was handled as a private package with delivery outside of office hours. That was very anoying as the order then tok several extra days before arriving at a pick up place.

Most relevant negative review

Nov 7, 2023
 Verified review
Ordered a thermostat for a combifridge by Ikea/whirlpool. The thermostat should fit according to the model and type number. When it arrived and I tried installing it, it didn't fit as it was physically completely different. As shown by the attached picture of the light bulb holder part of the package. The picture shows the old and the new part. I contacted customer service. The response time was extremely slow. It ended up in me not being able to return the product. I enquired about another product that would fit. Fix Parts gave me a link to a product. I communicated to them that the product picture was identical to the part I had received that did not fit. Customer service claimed the new part would fit. Thus I ordered the new part. When it arrived, it was in fact identical to the first one and thus did not fit. Customer service has so far not responded to my latest claim to have them refund my purchase and cover my return transport costs, it has been several days since my request. I would urge people to not use Fix Parts. If something goes wrong, they don't step up for the customer even when they are at clear fault.
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Reviews for FixPart.no

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Jul 5, 2024
 Verified review
Dårlig produktinformasjon. Skulle kjøpe en hylle til kjøleskapet og fant rett i forhold til nr på kjøleskap. Lite informasjon om at stangen til hyllen (var en flaskehylle) måtte tas vare på. Det leste jeg i kommentarfeltet fra kunde. Det viste seg også at hullene i hyllen jeg fikk, var på feil side i forhold til hvor metallstangen jeg tok vare på fra den ødelagte hylle var. Endte meg at vi måtte modifisere.
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6 days ago
 Verified review
Order a card for power to my Bosch oven, tried to get in contact with them in the morning next day to stop it from sending. Because it was not possible to return the item. Did not get in touch with them and they did not respond to my mails before after they had sent it. Stay away from them!!!!!
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Answer by FixPart.no
2 days ago
Good day, I am sorry to hear that you are not satisfied. We have sent the return instructions so you can return the product. Our apologies for the inconvenience. Bram, FixPart customer service
Jul 2, 2024
 Verified review
Skulle kjøpe front til en Samsung rs50n3403sa, fikk 2 valg men det var umulig og skille disse to i annonsen. Kjølsdel skuffen er breiere en fryse delen, så når skuffen kom var det til feil skuff. Ikke helt det store. Det er bredde forskjell på kjøl og frys. Levering gikk greit.
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Jun 29, 2024
 Verified review
Dere brukte alt for lang tid til å sende delene ! På deres side står set at dere sender delene etter 5/6 dager ! Dere brukt over en måned ! Dere må informere bedre hvis dere ikke har delene på lager ! Har tapt mye penger på dette !
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Answer by FixPart.no
Jul 1, 2024
God dag, jeg beklager å høre at du ikke mottok bestillingen din i tide. Jeg ser at det faktisk var en viss forsinkelse fordi produktet var utsolgt. Vi beklager så mye for det. Jeg ser at bestillingen din nå er levert. Hvis det fortsatt er noe galt, vennligst gi oss beskjed. Michèle, FixPart kundeservice
Jul 9, 2024
 Verified review
Dere oppga 1-3 dagers leveringstid på denne varen, som også var på lager. Det tok imidlertid nesten 2 uker før jeg mottok den. Det gikk hele 4 dager før Bring mottok varen iflg sporingen. Dette bør kunne forbedres.
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5 days ago
 Verified review
The product list claims part compatibility falsely. The cradle I purchased does not fit my dishwasher although it is listed as such.
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Answer by FixPart.no
2 days ago
Good day, I am sorry to hear that the product you ordered does not fit. Based on a type number, we can determine whether a product is suitable for a specific device. We have contacted you to see what we can do for you. Our apologies for the inconvenience. Bram, FixPart customer service
3 days ago
 Verified review
I sent you a message cancelling my order 3min after I placed the order. You still sent the package
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Answer by FixPart.no
2 days ago
Good day, To ensure that your order is delivered to you as quickly as possible, it is processed directly by our system and passed on to the carrier. It is therefore unfortunately no longer possible to change it. If you have any questions about your order, please let us know. Bram, FixPart customer service
Jun 26, 2024
 Verified review
Dyre deler. Litt vanskelig å finne deler på nettsiden.
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Jul 9, 2024
 Verified review
Leveringstid tok lengre tid enn oppgitt på nettsidene
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10 hours ago
 Verified review
Altfor dyrt, fant senere på ebay til kr 79.90.
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6 days ago
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14 dager i frakt. Dårlige greier
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13 days ago
 Verified review
The produckt did not fit ,
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6 days ago
 Verified review
Price are so high
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Jul 2, 2024
 Verified review
Excellent
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4 days ago
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6 days ago
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12 days ago
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12 days ago
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Jul 10, 2024
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Jul 10, 2024
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