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FixPart.no
Reviews:

3,541 reviews in the last 12 months6,066 total reviews  

4.62
Excellent
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Most relevant positive review

Sep 12, 2024
 Verified review
Kjempe produkt i seg selv. Men ett sant helvete, å da mener jeg helvete, og installere. Ville heller spart meg for 500kr i stress enn og brukt lette 5000,- på en ny maskin. Det er en patent fra helvete, tynn stål vaier, som har en fjør i enden, som skal "låse" fast pakningen i bakkant. Denne må du bestille verktøy til, enten fra spesial grossist, eller temu som du må vente på i hvertfall 2 uker, med ingen sikkerhet i det du får levert. . Nei dette skulle det vært en stor OBS, under produktet, OBS HUSK SPESIAL VERKTØY!! Maken til dritt opplegg kan jeg ikke huske. Wow! Samle hele slekten når far skal til og reparere vaskemaskinen, for dette blir ett show!, PG18.

Most relevant negative review

Nov 7, 2023
 Verified review
Ordered a thermostat for a combifridge by Ikea/whirlpool. The thermostat should fit according to the model and type number. When it arrived and I tried installing it, it didn't fit as it was physically completely different. As shown by the attached picture of the light bulb holder part of the package. The picture shows the old and the new part. I contacted customer service. The response time was extremely slow. It ended up in me not being able to return the product. I enquired about another product that would fit. Fix Parts gave me a link to a product. I communicated to them that the product picture was identical to the part I had received that did not fit. Customer service claimed the new part would fit. Thus I ordered the new part. When it arrived, it was in fact identical to the first one and thus did not fit. Customer service has so far not responded to my latest claim to have them refund my purchase and cover my return transport costs, it has been several days since my request. I would urge people to not use Fix Parts. If something goes wrong, they don't step up for the customer even when they are at clear fault.
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Reviews for FixPart.no

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8 days ago
 Verified review

Ikke mulig å returnere feil deler

Bestilte del, men kjøleskapet døde så jeg trengte ikke delen allikevel. Kansellerte etter 1 time både på epost og melding på websiden. Får svar etter 2 dager om kansellering ikke går og pakken sendes uansett. Forsøker nå å returnere varen i uåpnet eske siden det reklameres med mulighet for retur. Får beskjed på nettsiden at retur ikke er mulig, men ikke hvorfor. Ikke Fixpart på meg neste gang.
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Answer by FixPart.no
7 days ago
God dag. Det var leit å høre. Vi har sendt deg returinstruksjonene som gjør at du kan returnere produktet. Bram, FixPart kundeservice
Oct 5, 2024
 Verified review

Wrong product

I ordered and paid for a glass shelf for my LG refridgerator , what I got was a small plastic cover with the glass shelf sticker on. This is my first order from FixPart, and I feel scammed. Hoping they will correct this, I’ll change my review accordingly.
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Answer by FixPart.no
Oct 8, 2024
Good day, we are sorry to hear that you did not receive the right product. We have contacted you to see what we can do for you. Our apologies for the inconvenience. Bram, FixPart customer service
8 days ago
 Verified review
Fixed after sending me wrong part. They’ve sent me the wrong part, but they sent me the right one after i made them aware of this. Fast delivery. Relatively expensive part (glass shelf) for my fridge.
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6 days ago
 Verified review

Lang leveringstid og ingen svar

Det har tatt 1 mnd fra jeg bestilte varen, til den var klar for henting. Jeg har forsøkt å kontakte nettsiden, uten å få en tilbakemelding.
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Answer by FixPart.no
3 days ago
God dag, jeg beklager å høre at du ikke mottok bestillingen din i tide. Dessverre ble leveringen litt forsinket, noe vi beklager. Hvis det fortsatt er noe galt med produktet, vennligst gi oss beskjed. Bram, FixPart kundeservice
2 days ago
 Verified review
It did not fit. I would like to know the different measures, especially the distance between the grooves
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Oct 9, 2024
 Verified review
The charger doesn’t work. Ordered a new charger for my vacuum machine, doesn’t work as described
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Answer by FixPart.no
Oct 10, 2024
Good day, I am sorry to hear that the product you ordered does not work. Based on a type number, we can determine whether a product is suitable for a specific device. We have contacted you to see what we can do for you. Our apologies for the inconvenience. Bram, FixPart customer service
Oct 3, 2024
 Verified review
500kr for to små hjul til støvsugeren Elendige priser bestill heller fra en annen nettside.
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Answer by FixPart.no
Oct 4, 2024
God dag, jeg beklager å høre at du ikke er fornøyd. Vi har et billigere alternativ tilgjengelig for mange produkter. Hvis du ønsker mer informasjon om dette, vennligst gi oss beskjed. Bram, FixPart kundeservice
6 days ago
 Verified review
Wrong part, 50/50 to Get it right and They send the exact same product again
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Answer by FixPart.no
3 days ago
Good day, I am sorry to hear that you are not satisfied with the product. I see that you did not order the right product. We have sent you the return instructions that you can use to return the product. Bram, FixPart customer service
Sep 27, 2024
 Verified review
Legg inn riktige opplysninger slik at jeg får ut pakken.
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11 days ago
 Verified review
Change return policy for all products
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Answer by FixPart.no
10 days ago
Good day, I am sorry to hear that you are not satisfied. We have contacted you to see what we can do for you. Our apologies for the inconvenience. Bram, FixPart customer service
Oct 7, 2024
 Verified review
Received wrong part
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2 days ago
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2 days ago
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10 days ago
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Oct 9, 2024
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Sep 30, 2024
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Sep 29, 2024
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Sep 27, 2024
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Sep 3, 2024
 Verified review

Fikk ikke tilsendt alle varene

Bestilte 2 stk originale isbitformer til kr 300,- pr stk. Jeg tok det som en selvfølge at det var lokk på isbitformen, slik som det er på brettet som fulgte med vårt Bosch fryseskap. Da varen ankom hadde jeg bare fått tilsendt ett brett, ikke to som jeg hadde betalt for.
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Aug 25, 2024
 Verified review

New parts for my Panasonic shaver

The order was for outer foil and inner blade for my Panasonic shaver. The blades are correct, but the outer foil is not. It does not fit my machine. Also the delivery took eleven days in the mail which I consider to be rather slow.
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