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Top positive review
Oct 18, 2023
Verified review
Order came quicly, and we got the correct parts at a good price. However I am not satisfied with the shipment. I ordered delivery to our business, but it was handled as a private package with delivery outside of office hours. That was very anoying as the order then tok several extra days before arriving at a pick up place.
Ordered a thermostat for a combifridge by Ikea/whirlpool. The thermostat should fit according to the model and type number. When it arrived and I tried installing it, it didn't fit as it was physically completely different. As shown by the attached picture of the light bulb holder part of the package. The picture shows the old and the new part.
I contacted customer service. The response time was extremely slow. It ended up in me not being able to return the product.
I enquired about another product that would fit. Fix Parts gave me a link to a product. I communicated to them that the product picture was identical to the part I had received that did not fit. Customer service claimed the new part would fit. Thus I ordered the new part. When it arrived, it was in fact identical to the first one and thus did not fit. Customer service has so far not responded to my latest claim to have them refund my purchase and cover my return transport costs, it has been several days since my request.
I would urge people to not use Fix Parts. If something goes wrong, they don't step up for the customer even when they are at clear fault.
My item, a nozzle for coffeemachine, was lavking the middle o-ring , so .. my goffeemachine us still not fixed 😞
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Jun 21, 2023
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Philips vacuumer adapter delivery
I ordered an adapter for electric power to my Philips vacuum cleaner using a picture presentation from your firm. There was no information available as to specifications for the adapter henceforth I had to take the chance that I would get the right one. Alas it did not work when I tried it. After some research I have found that I need an adapter for 25 voltage while the one I got is for 29 voltage. I advise you to add necessary specifics. On the positive side the delivery was right on time!
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May 29, 2023
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Ordered the part may 2 and it still had not shipped like 3 weeks later
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May 29, 2023
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Det jeg bestilte var defekt
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May 18, 2023
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Poor fit
Original part was 59mm. Replacement was 61mm. Had to grind it to make it fit.
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May 15, 2023
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I recieved only one of two items.
I ordered a teleskope tube and a hose.
The hose has not arrived yet.
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May 5, 2023
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Put what I have bought in my mailbox instead of telling me that you have tried to deliver my order with a electric car. Had to pick up my order in the local post office 2 days later.
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May 3, 2023
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Jeg fikk feil størrelse på hyllen jeg bestilte
Og det sto ikke oppført noen størrelse.
Jeg skulle ha til kjøleskap og fikk levert til fryser døren som er smalere.
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