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Top positive review
Oct 18, 2023
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Order came quicly, and we got the correct parts at a good price. However I am not satisfied with the shipment. I ordered delivery to our business, but it was handled as a private package with delivery outside of office hours. That was very anoying as the order then tok several extra days before arriving at a pick up place.
Ordered a thermostat for a combifridge by Ikea/whirlpool. The thermostat should fit according to the model and type number. When it arrived and I tried installing it, it didn't fit as it was physically completely different. As shown by the attached picture of the light bulb holder part of the package. The picture shows the old and the new part.
I contacted customer service. The response time was extremely slow. It ended up in me not being able to return the product.
I enquired about another product that would fit. Fix Parts gave me a link to a product. I communicated to them that the product picture was identical to the part I had received that did not fit. Customer service claimed the new part would fit. Thus I ordered the new part. When it arrived, it was in fact identical to the first one and thus did not fit. Customer service has so far not responded to my latest claim to have them refund my purchase and cover my return transport costs, it has been several days since my request.
I would urge people to not use Fix Parts. If something goes wrong, they don't step up for the customer even when they are at clear fault.
Very fast delivery, price was ok. A bit more description of the product would be appreciated, but i trusted that pictures described the product. Convenient with home delivery.
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May 27, 2023
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May 27, 2023
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May 27, 2023
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Good service
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May 22, 2023
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May 20, 2023
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Rask levering.
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May 20, 2023
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Parts are good.
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May 16, 2023
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Swift delivery, not specifically cheap.
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May 16, 2023
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Lett å finne produktet på deres nettside.
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May 14, 2023
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May 12, 2023
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Fast delivery. Good webpage. OK prices.
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May 11, 2023
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May 9, 2023
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Rask levering av riktig del.
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May 9, 2023
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Hurtig og greit.
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May 9, 2023
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May 8, 2023
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May 8, 2023
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Korrekt del, kjapp gjennomgang - men litt stiv pris.
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