Review summary
Customers frequently praise the straightforward, user-friendly, and quick procedures for registration, booking, and making payments. Customer support is described as helpful, responsive, friendly, and professional, with issues resolved swiftly. Clear, detailed, and well-structured instructions for exams and processes are highlighted as a strength. The exam delivery, environment, and proctoring are generally regarded as smooth, professional, and positive. Website and platform usability is mostly positive. Pricing is raised as a concern, with several customers mentioning high costs and missed discounts. Some customers report bugs and issues with booking and country selection on the website. A few customers suggest further improvements to instructions, and some express a preference for in-person exams.
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