millesima-usa.comReviews

: 973Excellent

4.74

Reviews for millesima-usa.com

137 verified reviews in the last 12 months

973 total reviews
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the most relevant positive review


7 months ago
Total pro shop. Zach reached out after I placed my order online to set up summer storage and discuss shipping options. Once the weather was getting ready to break he reached out again to confirm shipping. My wines arrived expertly packed and on time. They even sent the original 6-pack cases to go along with bottles (I was not expecting this at all.) I will definitely buy from them again.
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1 month ago
Their online sales process is fraudulent and they coerce customers’ private and financial information. After I made a gift purchase for a friend for a very special occasion online, I called them on the following day for estimate on delivery date. At that time, they informed me that I appear to be a fraudulent customer and can not accept my credit card payment online with my electronic signature. They said it is because I made a large purchase by credit card and sending to an address that is not my billing address. This is correct, but they knew all of this before I purchased my item on their online website with my credit card. Then, they informed me they will “withhold and refuse to fulfill my order” until I send them more personal info (photos of front and back of credit card and drivers license) to them through unsecured internet method. On a separate note, they also said if I was uncomfortable sending all that personal info via the internet I may choose to “wire transfer from my bank to theirs.” In other words, share more personal financial information. Plus, I would not have the credit card protection just in case they never send me the item I paid for. This is completely unacceptable business practice. If they can’t fulfill my purchase online with the info provided, then don’t accept my credit card payment online and make me sign an e document too. They have a process in place where they collect a lot of personal and financial information, with no intention of fulfilling the purchase order or delivery as the transaction action was completed online. Had I known they require me to send more personal info (photos of front and back of credit card and drivers license or banking info) to them through unsecured internet method as a precondition to fulfilling my order, I would not have even made the purchase online at all. In summary, they have an online sales process in place where they collect a lot of personal and financial information, but with no intention of delivery based on their online purchase process. They inform you that they will not deliver the good (after they already charged your credit card) until you wire them more money or send them more personal info in unsecured method on the internet. They should be stopped from continuing this fraudulent business practice that does not deliver products sold online via the internet to customers. In addition, coerce customers to divulge and risk customers personal, private, and financial information.
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Reviews for millesima-usa.com

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(119)
 Verified review
9 months ago
Very fast, easy to order
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 Verified review
9 months ago 
Expert advice and pleasant staff. I buy from them every month.
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 Verified review
10 months ago
Great advice and costumer services. Delivery was easy and very professional
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10 months ago
Great responsive service, temperature conscious deliveries.
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10 months ago
Knowledgeable, pro-active and responsible.
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10 months ago
A great addition to the Upper East Side!
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 Verified review
11 months ago 
Very helpful with tricky issues
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 Verified review
11 months ago
Excellent service and assisted to provide wine not on normal listing
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 Verified review
11 months ago 
Very helpful and attentive service, and good advice on products
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 Verified review
11 months ago
Excellent experience
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 Verified review
11 months ago
Excellent product well delivered.
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 Verified review
11 months ago
Bottle arrived with no issues
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 Verified review
11 months ago
Very knowledgeable and helpful
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11 months ago 
A great partner down the years and continues to be
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11 months ago
Great service. Reliable fulfillment
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 Verified review
1 year ago
Perfect
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1 year ago
Easy to order and excellent customer service!
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1 year ago
Great no issues
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1 year ago
Great
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 Verified review
1 year ago 
Great folks to deal with. Helpful advice.
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