nauticspares.com

Reviews:

Hello Vincent, Thank you very much for your detailed review and for your 5-star rating in all categories — delivery, goods, and customer service. We truly appreciate your feedback. We’re glad that you were able to identify the part number, find us online, and receive the correct marine gas strut for your Beneteau yacht without any issues. That’s exactly the experience we aim to provide. Regarding the price, we fully understand your comment. Please know that we are continuously working with our suppliers to improve pricing and offer the best possible conditions to our customers, while maintaining marine-grade quality and reliable supply. Thank you again for your trust, and we remain at your disposal for any future needs. Best regards, The NauticSpares Team

Bonjour Philippe, Un grand merci pour votre avis détaillé et votre note de 5 étoiles sur l’ensemble des critères ! Nous sommes ravis de savoir que le suivi de votre commande, la conformité du compas à gaz ainsi que la rapidité de livraison ont pleinement répondu à vos attentes. Votre satisfaction est notre priorité, et votre retour valorise l’engagement de toute notre équipe au quotidien. Au plaisir de vous accompagner à nouveau, L’équipe NauticSpares

Bonjour Rémy, Un grand merci pour votre avis enthousiaste ! Nous sommes ravis de collaborer avec FLOTTEUR RENOV’, véritable spécialiste du refit de semi-rigides, et de vous compter parmi nos partenaires pour la distribution des accessoires NauticSpares. Votre retour sur la gamme de sièges suspendus 4S nous encourage à poursuivre dans cette voie : qualité, réactivité et professionnalisme. Au plaisir de continuer cette belle collaboration ! Bien à vous, L’équipe NauticSpares

Dear Nico, Thank you for taking the time to leave us a rating and for your trust in NauticSpares! We notice you awarded us 4 stars, and we would genuinely love to understand what we could have done better to earn that fifth one. If there is anything regarding your order, the product received, or your overall experience that did not fully meet your expectations, please do not hesitate to reach out to us directly at nauticspares.com, we are here to help. Your feedback, however brief, helps us improve and continue to grow as your trusted boat partner. We hope to welcome you back on board very soon! Fair winds, The NauticSpares Team Boat partners that care.

Dear Adam, Thank you so much for your 5-star rating across all criteria, delivery, goods and customer service! Even without a written comment, your feedback speaks volumes and motivates our entire team to keep delivering the best experience possible to every boater who trusts us. We look forward to being by your side for your next on-board project! Fair winds, The NauticSpares Team Boat partners that care.

Bonjour Simon, Un immense merci pour votre retour positif et inspirant ! Toute l’équipe de NauticSpares est fière de collaborer avec NORTH BOAT, acteur engagé du nautisme professionnel. Nous sommes heureux que la gamme de sièges vous apporte satisfaction, tant en termes de confort que de performance, et que notre approche orientée service ait été à la hauteur de vos attentes. Construire des partenariats solides et humains comme celui-ci est exactement ce qui nous anime au quotidien. À très bientôt pour la suite de cette belle collaboration, L’équipe NauticSpares

Dear Amundsen Plastverksted, Thank you for taking the time to share your feedback and for your positive ratings on our products and customer services, this truly means a lot to our team. We sincerely apologise for the longer-than-expected delivery time on this occasion. While we strive to ensure the smoothest shipping experience possible, transit times can sometimes be affected by factors beyond our control. Please know that we take this feedback seriously and continuously work with our logistics partners to improve our delivery performance. We hope this does not discourage you from shopping with us again, and we remain committed to being the reliable boat partner you deserve. Warm regards, The NauticSpares Team Boat partners that care.

Hello Richard, Thank you very much for your 5-star feedback! We’re glad we could support you with a quick and accurate diagnosis, and ensure same-day shipping of the part — delivered to Portugal in just three days. Your satisfaction means a lot to us, and your message perfectly reflects our team’s commitment. Thanks again for your trust! Best regards, The NauticSpares Team

Hello Elio, Thank you very much for your 5-star rating across all criteria — delivery, goods, and customer service. We truly appreciate your support. We would have loved to receive a written comment as well, as it is always helpful for other customers and for us to better understand your experience. In any case, we’re delighted to know that everything met your expectations, and we remain at your disposal for any future needs. Best regards, The NauticSpares Team

Hola Carlos, Muchas gracias por su valoración de 5 estrellas y por su comentario “Rapidez y calidad”. Precisamente eso es lo que intentamos ofrecer cada día: rapidez, calidad y un servicio fiable. También nos alegra mucho ver que ha valorado con 5 sobre 5 la entrega, los productos y la atención al cliente. Es una gran recompensa para nuestro equipo y nos motiva a seguir mejorando nuestro servicio para profesionales del sector náutico y propietarios de embarcaciones. Muchas gracias de nuevo por su confianza en NauticSpares y esperamos volver a trabajar con usted en el futuro. Un cordial saludo, The NauticSpares Team.

Bonjour Nicolas, Un grand merci pour votre avis 5 étoiles et votre recommandation ! Nous sommes ravis de savoir que vous appréciez notre sérieux, notre réactivité et la fluidité de nos échanges. C’est toujours un plaisir de collaborer avec des professionnels engagés comme BMS. Nous restons à votre disposition pour vos prochains besoins ! Bien à vous, L’équipe NauticSpares

Hello Eda, Thank you for your feedback. We are sorry to see your 2-star rating, especially as no written comment was provided. Written feedback is always important for us and for other customers to understand the situation properly. Based on our email exchanges, we understand that the issue was related to delivery timing during your trip to France. However, we would like to clarify that the delivery lead time announced at the time of the order was respected. Unfortunately, we cannot be responsible for personal travel schedules or individual logistics constraints. For future orders in similar situations, we would recommend planning an additional buffer of 1 to 2 days between the announced delivery date and your departure, to avoid this type of issue. We would welcome a written review from you explaining your experience in more detail, as it would help provide better context to your rating. Best regards, The NauticSpares Team

Hello Helmut, Thank you very much for your 5-star review! We’re glad to hear that everything went smoothly with your order and delivery. Your satisfaction is our priority, and we truly appreciate your trust in NauticSpares. Don’t hesitate to reach out if you need anything else—we’ll be happy to assist! Best regards, The NauticSpares Team

Hello Stewart, Thank you very much for your 5-star review following your recent order on NauticSpares.com (Ref. 4065). We’re delighted to know that everything went well. We would have loved to receive a written comment as it’s always helpful for other customers—but your rating already means a lot to us! Should you need anything in the future, feel free to reach out—we’ll be happy to assist. Best regards, The NauticSpares Team

Hello Edward, Thank you for your feedback. We’re sorry to see that your rating reflects dissatisfaction with shipping and import costs. However, we would like to clarify for other customers reading this that NauticSpares has no control over U.S. import duties or customs tariffs, which are defined by the USA customs authorities. As for the shipping cost, it was clearly displayed before checkout and the chosen service was an express international delivery, which explains the higher fee — aligned with our urgent shipping policy on spare parts. We always strive to offer the best service possible, and we regret that external factors beyond our control led to this low rating. Thank you again for your order, and we remain available should you need further assistance in the future. Best regards, The NauticSpares Team

Hello Konstantin, Thank you very much for your 5-star rating! We truly appreciate your positive feedback. We would have loved to receive a written comment as well — it’s always helpful for other users who might be looking for similar products or services. In any case, we’re glad you were satisfied with your experience, and we remain at your disposal for any future needs. Best regards, The NauticSpares Team