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How Trusted Shops prevents fake reviewsReviewsnauticspares.com
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Verified
Beneteau spares
I was able to order a couple of spare parts for my Beneteau sailboat that were extremely difficult to find elsewhere. Unfortunately, there was a problem with the order. This problem was quickly resolved with one email from me and part was expedited to me. There are a quick resolution of the problem, gained my trust and will be happy to purchase again in the future.
Verified
Always a pleasure to deal with.
And we get our parts orders suprisingly fast.
Reply from nauticspares.com
Hello Steven,
Thank you very much for this great review, and for your continued trust in NauticSpares.
We're really pleased to hear that dealing with our team is always a pleasant experience, and that your parts orders keep arriving faster than expected. Reliability and responsiveness are exactly what we aim to deliver, especially for professional partners like Coastal Marine Engine.
Looking forward to continuing to support your business,
The NauticSpares Team — Boat partners that cares.
Verified
Shipping was way too expensive, options would be appreciated
Thx
Reply from nauticspares.com
Hello Suzanne,
Thank you for your feedback and for your 4-star rating.
We understand your comment regarding shipping costs. We always ship via express service to ensure fast and reliable delivery, which explains this rate. Please know that these fees directly reflect what our carriers charge, particularly for shipments to the USA, and we do not add any markup on top. That said, we regularly look into new options to offer our international customers more flexibility, and your suggestion will be passed on to our team.
Thank you again for your trust,
The NauticSpares Team
Verified
Fast turnaround time
Verified
Very efficient ordering service and fast delivery.
Reply from nauticspares.com
Hello John,
Thank you very much for your 5-star review!
We're delighted to hear that our ordering process and delivery speed met your expectations.
Looking forward to serving you again,
The NauticSpares Team
Verified
Purchase of a marine grade strut for beneteau yacht
Found part number on old piece of equipment, found nauticspare on the web using the part part number, ordered the part and received the part.
Only complaint is the price, otherwise top class.
Reply from nauticspares.com
Hello Vincent,
Thank you very much for your detailed review and for your 5-star rating in all categories — delivery, goods, and customer service. We truly appreciate your feedback.
We’re glad that you were able to identify the part number, find us online, and receive the correct marine gas strut for your Beneteau yacht without any issues. That’s exactly the experience we aim to provide.
Regarding the price, we fully understand your comment. Please know that we are continuously working with our suppliers to improve pricing and offer the best possible conditions to our customers, while maintaining marine-grade quality and reliable supply.
Thank you again for your trust, and we remain at your disposal for any future needs.
Best regards,
The NauticSpares Team
Verified
TOP and quick
Reply from nauticspares.com
Bonjour Vincent,
Un grand merci pour votre avis 5 étoiles et pour ce retour enthousiaste !
Nous sommes ravis que votre commande vous soit parvenue rapidement et que l'ensemble ait répondu à vos attentes.
Au plaisir de vous accompagner à nouveau,
L'équipe NauticSpares
Verified
Verified
Reply from nauticspares.com
Hello Steven,
Thank you very much for your 5-star rating — we truly appreciate it.
We're glad to see that your experience with NauticSpares met your expectations, and we're especially pleased to count a professional partner like Coastal Marine Engine among our customers. Supporting marine businesses across the US with reliable products and responsive service is exactly what we aim for.
Should you have any specific needs for upcoming orders — technical parts, stock availability, or shipping arrangements — please don't hesitate to reach out directly to our team; we're always happy to work closely with our professional partners.
Looking forward to continuing to support your business,
The NauticSpares Team — Boat partners that cares.
Verified
Quick and efficient. Thank you!
Reply from nauticspares.com
Hi Hristo,
Thank you so much for your kind words and for taking the time to leave us a 5-star review!
We're delighted to hear that your order was handled quickly and efficiently — that's exactly the experience we aim to deliver for every customer, wherever they're sailing from.
Thank you for trusting NauticSpares, and we look forward to serving you again for your next boating needs.
Fair winds,
The NauticSpares Team
Boat partners that care.
Verified
Great service and quick delivery
Reply from nauticspares.com
Hello John,
Thank you so much for taking the time to leave us this excellent review and for your outstanding 5-star rating!
We're delighted to hear that our service and delivery speed met your expectations. Ensuring our customers receive their orders quickly and reliably is something our whole team works hard for every day, and feedback like yours means a great deal to us.
We look forward to welcoming you back for your next order.
Boat partners that care.
The NauticSpares Team
Verified
Reply from nauticspares.com
Hello Rene,
Thank you very much for your 5-star rating!
We're delighted that your experience with NauticSpares met your expectations, and we truly appreciate you taking the time to share it.
Looking forward to serving you again,
The NauticSpares Team
Verified
Bon suvi téléphonique et mail de ma commande. Reçu verrins conforme à mes attentes. Livraison très rapide 72h
Reply from nauticspares.com
Bonjour Philippe,
Un grand merci pour votre avis détaillé et votre note de 5 étoiles sur l’ensemble des critères !
Nous sommes ravis de savoir que le suivi de votre commande, la conformité du compas à gaz ainsi que la rapidité de livraison ont pleinement répondu à vos attentes.
Votre satisfaction est notre priorité, et votre retour valorise l’engagement de toute notre équipe au quotidien.
Au plaisir de vous accompagner à nouveau,
L’équipe NauticSpares
Verified
FLOTTEUR RENOV Spécialiste REFIT du bateau semi-rigide
Notre société est spécialisée dans la rénovation de bateaux semi-rigides et nous sommes heureux de pouvoir travailler avec Nautispares pour la distribution de leur gamme d'accessoires. En particulier la gamme de sièges suspendus 4S. Service au top, échanges rapides et efficaces. Bravo pour votre professionnalisme !
Reply from nauticspares.com
Bonjour Rémy,
Un grand merci pour votre avis enthousiaste ! Nous sommes ravis de collaborer avec FLOTTEUR RENOV’, véritable spécialiste du refit de semi-rigides, et de vous compter parmi nos partenaires pour la distribution des accessoires NauticSpares.
Votre retour sur la gamme de sièges suspendus 4S nous encourage à poursuivre dans cette voie : qualité, réactivité et professionnalisme.
Au plaisir de continuer cette belle collaboration !
Bien à vous,
L’équipe NauticSpares
Verified
Reply from nauticspares.com
Dear Nico,
Thank you for taking the time to leave us a rating and for your trust in NauticSpares!
We notice you awarded us 4 stars, and we would genuinely love to understand what we could have done better to earn that fifth one. If there is anything regarding your order, the product received, or your overall experience that did not fully meet your expectations, please do not hesitate to reach out to us directly at nauticspares.com, we are here to help.
Your feedback, however brief, helps us improve and continue to grow as your trusted boat partner.
We hope to welcome you back on board very soon!
Fair winds,
The NauticSpares Team
Boat partners that care.
Verified
Reply from nauticspares.com
Dear Adam,
Thank you so much for your 5-star rating across all criteria, delivery, goods and customer service!
Even without a written comment, your feedback speaks volumes and motivates our entire team to keep delivering the best experience possible to every boater who trusts us.
We look forward to being by your side for your next on-board project!
Fair winds,
The NauticSpares Team
Boat partners that care.
Verified
Une gamme de siège performante, confortable et de qualité, à un prix très accessible.
L’équipe NauticSpare est disponible, réactive et passionnée, avec un vrai sens du service.
Une belle collaboration, comme on aimerait en voir plus souvent dans le nautisme professionnel.
Reply from nauticspares.com
Bonjour Simon,
Un immense merci pour votre retour positif et inspirant ! Toute l’équipe de NauticSpares est fière de collaborer avec NORTH BOAT, acteur engagé du nautisme professionnel.
Nous sommes heureux que la gamme de sièges vous apporte satisfaction, tant en termes de confort que de performance, et que notre approche orientée service ait été à la hauteur de vos attentes.
Construire des partenariats solides et humains comme celui-ci est exactement ce qui nous anime au quotidien.
À très bientôt pour la suite de cette belle collaboration,
L’équipe NauticSpares
Verified
Loong time befor shipment
Reply from nauticspares.com
Dear Amundsen Plastverksted,
Thank you for taking the time to share your feedback and for your positive ratings on our products and customer services, this truly means a lot to our team.
We sincerely apologise for the longer-than-expected delivery time on this occasion. While we strive to ensure the smoothest shipping experience possible, transit times can sometimes be affected by factors beyond our control.
Please know that we take this feedback seriously and continuously work with our logistics partners to improve our delivery performance.
We hope this does not discourage you from shopping with us again, and we remain committed to being the reliable boat partner you deserve.
Warm regards,
The NauticSpares Team
Boat partners that care.
Verified
I have still not received the shipment. It arrived with DSV Schenker on Mallorca on Monday and today is Friday . The distance to deliver is only 60 km. There is absolutely no way to contact the carrier via any of their phone numbers. Their website said it was out for delivery yesterday, but nothing arrived.
Reply from nauticspares.com
Guten Tag Klaus,
Thank you for your feedback, and it's good to hear from you again after your previous order with us.
We understand your frustration with this delivery delay, but we'd like to clarify an important point: once a parcel is handed over to the carrier, DSV Schenker, its final delivery as well as any contact with the recipient falls under their responsibility, not ours. We have no record of you reaching out to us since the missed delivery date so that we could step in with the carrier on your behalf — that is exactly the kind of support our customer service team can provide in situations like this.
We genuinely want to help resolve this delivery issue.
Please don't hesitate to contact us directly at contact@casamare.fr or through our customer service, quoting your order reference 48540, and we'll follow up with DSV Schenker to speed things up.
Since this delay is beyond our control and we remain fully available to assist you, we'd be grateful if you would kindly reconsider your review once the delivery issue is resolved.
We look forward to helping you get your equipment quickly,
The NauticSpares Team — Boat partners that cares
Verified
Action, réaction
Gabriel a été d'excellent conseil et a pris le temps de diagnostiquer la panne avec moi. Équipe très performante et réactive, la pièce en question a été expédiée le jour même et reçue trois jours après au Portugal.
Reply from nauticspares.com
Hello Richard,
Thank you very much for your 5-star feedback!
We’re glad we could support you with a quick and accurate diagnosis, and ensure same-day shipping of the part — delivered to Portugal in just three days.
Your satisfaction means a lot to us, and your message perfectly reflects our team’s commitment. Thanks again for your trust!
Best regards,
The NauticSpares Team
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- +33633304450
- nauticspares.com
- contact@nauticspares.com
- MONDONVILLE, FRA
About
NauticSpares, online store specializing in spare parts and boat comfort equipment: seat suspensions, table solutions, TVs lift, sunroofs, platform lifts, gas springs.
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