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oemVWshop
Reviews:

372 reviews in the last 12 months1,781 total reviews  

4.66
Excellent
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Top positive review

Jan 29, 2024
 Verified review
Ordered an electronic control unit for the airbag system which could not be obtained from the Audi dealer. OEMVWShop sourced this one. Took some time, but the part finally arrived and works as it should after being programmed by the Audi workshop. The car is now on the road again. Very satisfied, but the communication could have been better when the delivery took some time.

Top negative review

Jul 4, 2023
 Verified review
on May 10, 2023, I placed an order worth 219.68 euros and I did not see any order number or awb number. they keep telling me reasons that they will solve it, but nothing. I don't think I'll see either the order or the money back. I wrote e-mails after e-mails, only reasons that they did not arrive from their warehouse, that they will notify their boss when they arrive, all kinds of reasons. order number 9910040623 of May 10, 2023.
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Reviews for oemVWshop

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Nov 14, 2023
 Verified review
Délai annoncé de 10 jours pour avoir une caméra. malheureusement 1 mois plus tard la caméra n'est toujours pas là et impossible d'avoir un délai.
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Nov 20, 2023
 Verified review
Didn't get the parcel yet so there's nothing to review. You should try to send email with feedback once after the delivery is completed :)
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May 22, 2023
 Verified review
le 22 mai 2023 : pas de commade recu pas de courrier de suivi retrait par virement de 445.16 le 30 avril 2023 j attends toujours .....
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Answer by oemVWshop
May 29, 2023
Bonne journée Merci pour votre commentaire, nous ne comprenons pas pourquoi vous avez laissé 2 évaluations négatives pour une commande. Commande passée le 30.04.2023. Nous avons confirmé par e-mail la date d'expédition prévue du 18.05.2023. Votre commande a été expédiée à cette date et livrée avec succès via le service DHL entièrement suivi le 26 mai. Nous vous avons envoyé des informations de suivi le 18 mai afin que vous sachiez que votre colis est en route. Nous n'avons reçu aucun e-mail ou appel demandant l'état de votre commande. Mais toutes les informations sont listées en ligne si vous êtes inscrit. https://www.dhl.de/en/privatkunden/pakete-empfangen/verfolgen.html?lang=cs&idc=JJD149024267785000002508 Merci et bonne journée CEO Thomas Smith
Aug 25, 2023
 Verified review
Order 9910043343 placed since 1,5 months for 79,05 euros and no product received yet
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Answer by oemVWshop
Sep 9, 2023
Good day, thank you for feedback. We are sorry for late expedition. Package has been shipped via DPD 25 of august. As I can see it has been delivered 29th of august. Wiring harness you have ordered was back on order that was the reason for late expedition. Thank you and have a good day BR Thomas Smith
Sep 5, 2023
 Verified review
I pay the order, one month later i dont have any notice about it
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Answer by oemVWshop
Sep 9, 2023
Good day, thank you for your feedback. One of spare parts you have odered - with part number 0GC325201H was back on order. Becase of that we shipped order later then expected. Your order has been shipped friday 08.09 via DPD and will be delivered shortly. Thank you and have a good day BE CEO Thomas Smith
Sep 30, 2023
 Verified review
Too long to ship. 0
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May 22, 2023
 Verified review
pas de livraison paye par virement 445.16 € le 30/04/23 wait .....
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Answer by oemVWshop
May 29, 2023
Bonne journée Merci pour votre commentaire, nous ne comprenons pas pourquoi vous avez laissé 2 évaluations négatives pour une commande. Commande passée le 30.04.2023. Nous avons confirmé par e-mail la date d'expédition prévue du 18.05.2023. Votre commande a été expédiée à cette date et livrée avec succès via le service DHL entièrement suivi le 26 mai. Nous vous avons envoyé des informations de suivi le 18 mai afin que vous sachiez que votre colis est en route. Nous n'avons reçu aucun e-mail ou appel demandant l'état de votre commande. Mais toutes les informations sont listées en ligne si vous êtes inscrit. https://www.dhl.de/en/privatkunden/pakete-empfangen/verfolgen.html?lang=cs&idc=JJD149024267785000002508 Merci et bonne journée CEO Thomas Smith
Dec 29, 2023
 Verified review
My order: 9910048713 was not delivered on 28/12/2023
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Sep 12, 2023
 Verified review
Muy mal no tengo ninguna información sobre mi pedido
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Answer by oemVWshop
Sep 12, 2023
Good day, expected date of shipping for your order is 19th of september. That is date you have received in order confirmation when you have placed your order. Spare part will arrive to our warehouse at thursday so we will will ship it same day Thank you and have a good day BR CEO Thomas Smith ***************************************************************** Buenos días, la fecha prevista de envío de su pedido es el 19 de septiembre. Esa es la fecha que ha recibido en la confirmación del pedido cuando ha realizado su pedido. La pieza de repuesto llegará a nuestro almacén el jueves, así que la enviaremos el mismo día Gracias y que tengas un buen día, CEO de BR, Thomas Smith
Jul 25, 2023
 Verified review

I canceled my two order

I canceled my order, no response from the retailer.
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Jul 25, 2023
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I canceled my order, no response from the retailer.
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Sep 30, 2023
 Verified review

Shipping delays

Shipping information... And not replying to emails
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