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oemVWshop
Reviews:

405 reviews in the last 12 months1,757 total reviews  

4.71
Excellent
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Top positive review

Jan 29, 2024
 Verified review
Ordered an electronic control unit for the airbag system which could not be obtained from the Audi dealer. OEMVWShop sourced this one. Took some time, but the part finally arrived and works as it should after being programmed by the Audi workshop. The car is now on the road again. Very satisfied, but the communication could have been better when the delivery took some time.

Top negative review

Jul 4, 2023
 Verified review
on May 10, 2023, I placed an order worth 219.68 euros and I did not see any order number or awb number. they keep telling me reasons that they will solve it, but nothing. I don't think I'll see either the order or the money back. I wrote e-mails after e-mails, only reasons that they did not arrive from their warehouse, that they will notify their boss when they arrive, all kinds of reasons. order number 9910040623 of May 10, 2023.
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Reviews for oemVWshop

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Jan 25, 2024
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Jan 18, 2024
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Jan 10, 2024
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Jan 5, 2024
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Jan 9, 2024
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Good experience, but communication is to be improved

Communication is something to be improved. Sometimes the company replies within the same day, and sometimes they reply after multiple reminders after a week. This might be due to increased traffic of the holiday period (order placed in December). Otherwise experience was good, items were correct and arrived within a reasonable time plus they were packaged very well to avoid damage in shipping.
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Jan 18, 2024
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My order #9910048666 was paid on 12/09/23 and more than a month has passed since that time and two weeks have passed since the “estimated dispatch date” but my order has not been sent and there is no clear answer from support when it will be sent.
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Dec 28, 2023
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I ordered a mechatronic. They helped me with choosing the correct one for my car & they also provided all of the necessary information. Even though it took about 3-4 weeks to arrive, it was worth the wait. New item for a great price. I recommend!
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Dec 9, 2023
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I am pleased

After several orders I am pleased with the service and all parts shipped. Shipping time to the United States is a bit slow and a little pricey. Communications regarding orders has been very good and I will continue to use oemVWshop.
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Nov 30, 2023
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I was a little scared to order an entire new mechatronic because it is a quite expensive part, but they handled my order smoothly and I received it in about three weeks. New part in a amazing condition, safely packed. Thumbs up!
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Dec 26, 2023
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Super helpful to find the correct parts, delivered via FedEx great prices and genuine VW parts that fitted perfectly. Very very happy and great to talk to on the phone. They even called me back just to be double sure on 1 part.
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Dec 21, 2023
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Ich habe eine Bestellung nach Deutschland aufgegeben und meine Bestellung in 8 Tagen erhalten. Der Kundenservice hat mir geholfen, das Paket zu verfolgen, und sie haben mir auch bei all meinen Anfragen geholfen.
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Dec 4, 2023
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I can confirm that this store is a reliable source of spare parts, which are original and new. I was quite skeptical, but I am surprised in the best way possible. Thank you.
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Dec 22, 2023
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L'expédition en Europe est rapide et bon marché. Les pièces sont également à un bon prix et la qualité est bonne, bien sûr. L'attente en vaut la peine.
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Dec 18, 2023
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I noticed a wonderful improvement in their services. I have been a customer for a long time now and I am always more and more pleased. Thank you
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Dec 19, 2023
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if you are willing to wait a week or two, this shop offers good quality items for a competitive price, so i would personally recommend
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Dec 4, 2023
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I make a mistake and ordered wrong part. Customer service was exellent and I had no problems to cancel my order and get my money back.
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Dec 1, 2023
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if you are not in a hurry and you need spare parts in a perfect quality for an advantageous price, this website is great.
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Dec 21, 2023
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The long waiting is definitely worth it.

The longer waiting is definitely worth it. You will receive items in an amazing condition and the prices are good too.
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Dec 22, 2023
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I place an order every two to three months and I have always been satisfied with the experience so far. Recommended.
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Dec 14, 2023
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Points positifs: recherche claire et facile sur le site. Points négatifs: prix des composants + frais d'expédition.
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