oemVWshop- Logo - reviews

oemVWshop 
Reviews:

2,283 reviews in the last 12 months4,758 total reviews  

oemVWshop- Logo - reviews

oemVWshop 
Reviews:

2,283 reviews in the last 12 months4,758 total reviews  

Review summary

Reviews for oemVWshop are consistently positive. Customers consistently praise the secure and meticulous packaging, ensuring parts arrive in perfect condition. Many are impressed by the prompt shipping, especially for common items, and appreciate the lower costs compared to dealerships. The wide selection and availability of rare or discontinued parts is highly valued. Customer service is frequently described as helpful, professional, and responsive, assisting with compatibility checks and problem resolution. The quality of parts is often noted as OEM, genuine, or excellent, meeting or exceeding expectations. Most customers also report smooth experiences with returns and refunds, and communication is generally lauded for frequent updates and helpful responses. Some customers report delivery delays, particularly for rare parts or international orders. A minority cite slow or inconsistent replies in communication. While pricing is generally viewed positively, some mention high shipping or customs fees. A few customers experience difficulties with the returns or refund process.

This text was automatically created by an AI system from user reviews.

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Reviews for oemvwshop.com

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Community member 
1 Reviews
good communication about delivery date
Community member 
1 Reviews
Community member 
1 Reviews

I paid for the product but the supplier has no record and left it to me to prove

I paid for the product. The funds were withdrwan from my bank account. The supplier insists that it has no record of the order. I sent it a screenshot of the chargeto my bank account. I have no further confirmation. Nothing was sent.
Answer by oemVWshop
Dear customer, thank you for your review. We have checked the payment for your order several times, but unfortunately, we have not received your payment. You also confirmed yourself that the payment via Apple Pay was not successful. We tried to accommodate and assist you by sending you a payment link via GP webpay; however, no payment was received there either. We asked you to provide proof of payment, but you only sent us a photo from your online banking, which did not include the variable symbol or the account number to which the payment was supposed to be sent. You did not provide the official bank payment confirmation that we requested. Based on the photo you provided, we are unable to determine whether the payment was actually sent to our account. If the payment was indeed deducted from your account as you claim, please contact your bank. Thank you for your understanding. BR, Kristina
Community member 
4 Reviews
Community member 
1 Reviews
Quick delivery and just the right part!
Community member 
3 Reviews

Great work

Very fast delivery! The time for the shipping was a little bil longer.
Community member 
1 Reviews
Did it deliver my item had to ask for ut again
Answer by oemVWshop
Dear customer, Thank you for your feedback. Every customer will automatically receive an email after their order has been shipped. We also responded to your request regarding your order in a separate email. We wish you all the best! BR, Kristina
Community member 
1 Reviews
Community member 
2 Reviews
Community member 
1 Reviews
Community member 
2 Reviews

Perfect

Very good product
Community member 
1 Reviews
Answer by oemVWshop
Dear Customer, Thank you for your rating. The estimated dispatch date for your order was 26 March, but we shipped the goods earlier, on 25 March. If you have any further questions, please do not hesitate to contact us. BR, Kristina
Community member 
3 Reviews
Tres rapide et oem 100% je suis satisfait
Community member 
1 Reviews
Community member 
3 Reviews
Community member 
1 Reviews
Ordered product as per description and it was very well packed. Thank you!
Answer by oemVWshop
Dear customer, Thank you for your review, we really appreciate it. We are glad that you were satisfied. BR, Kristina
Community member 
2 Reviews
Community member 
1 Reviews
Community member 
1 Reviews
Community member 
2 Reviews
Os artigos são de grande qualidade e os correctos. A embalagem excelente também mas deste o pagamento até receber os produtos é muito demorado. No site podia ter imagem dos artigos.