oemVWshop- Logo - reviews

oemVWshop 
Reviews:

2,288 reviews in the last 12 months4,765 total reviews  

oemVWshop- Logo - reviews

oemVWshop 
Reviews:

2,288 reviews in the last 12 months4,765 total reviews  

Review summary

Reviews for oemVWshop are consistently positive. Customers consistently praise the secure and meticulous packaging, ensuring parts arrive in perfect condition. Many are impressed by the prompt shipping, especially for common items, and appreciate the lower costs compared to dealerships. The wide selection and availability of rare or discontinued parts is highly valued. Customer service is frequently described as helpful, professional, and responsive, assisting with compatibility checks and problem resolution. The quality of parts is often noted as OEM, genuine, or excellent, meeting or exceeding expectations. Most customers also report smooth experiences with returns and refunds, and communication is generally lauded for frequent updates and helpful responses. Some customers report delivery delays, particularly for rare parts or international orders. A minority cite slow or inconsistent replies in communication. While pricing is generally viewed positively, some mention high shipping or customs fees. A few customers experience difficulties with the returns or refund process.

This text was automatically created by an AI system from user reviews.

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Reviews for oemvwshop.com

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Community member 
1 Reviews
All perfect
Community member 
10 Reviews
Answer by oemVWshop
Dear customer, thank you for your rating. Your order was successfully delivered. BR, Kristina
Community member 
5 Reviews
Answer by oemVWshop
Dear customer, thank you for your rating. Your order was successfully delivered. BR, Kristina
Community member 
1 Reviews
Answer by oemVWshop
Dear customer, thank you for your rating. We are still working on your order. As soon as the goods arrive from the central warehouse, they will be shipped to you. After shipping, you will receive an automatic email with a tracking number. Thank you for your patience. BR, Kristina
Community member 
2 Reviews
Excellent product
Community member 
1 Reviews
Community member 
1 Reviews
tres tres bien
Community member 
1 Reviews
Great service to Australia, very easy process
Community member 
2 Reviews
Community member 
1 Reviews
Community member 
3 Reviews
Community member 
1 Reviews
Community member 
1 Reviews
Community member 
1 Reviews
👍👍👍
Community member 
1 Reviews
They had the hard to find part in stock and fulfillment and shipping was much faster than expected based on my experience with other parts stores.
Community member 
2 Reviews
Excellent communication and support but the shipping is taking too long
Community member 
2 Reviews
Answer by oemVWshop
Dear customer, thank you for your rating. Your order has not been paid, and for that reason the goods could not be shipped. BR, Kristina
Community member 
1 Reviews
Nothing to improve
Community member 
2 Reviews

Not enough information about discounts and shipping costs.

Not enough information about what discounts can be used and for what can they be used.
Answer by oemVWshop
Dear customer, thank you for your feedback. A colleague from the customer care department has already explained in more detail when you can claim free shipping. Since you still decided not to pay the necessary shipping costs, we had to cancel your order. Thank you for your understanding. BR, Kristina
Community member 
6 Reviews
Perfekter Service.... Sehr gerne wieder.... Besten Dank... Mfg Dieter Brenner