oemVWshop- Logo - reviews

oemVWshop 
Reviews:

2,290 reviews in the last 12 months4,770 total reviews  

oemVWshop- Logo - reviews

oemVWshop 
Reviews:

2,290 reviews in the last 12 months4,770 total reviews  

Review summary

Reviews for oemVWshop are consistently positive. Customers consistently praise the secure and meticulous packaging, ensuring parts arrive in perfect condition. Many are impressed by the prompt shipping, especially for common items, and appreciate the lower costs compared to dealerships. The wide selection and availability of rare or discontinued parts is highly valued. Customer service is frequently described as helpful, professional, and responsive, assisting with compatibility checks and problem resolution. The quality of parts is often noted as OEM, genuine, or excellent, meeting or exceeding expectations. Most customers also report smooth experiences with returns and refunds, and communication is generally lauded for frequent updates and helpful responses. Some customers report delivery delays, particularly for rare parts or international orders. A minority cite slow or inconsistent replies in communication. While pricing is generally viewed positively, some mention high shipping or customs fees. A few customers experience difficulties with the returns or refund process.

This text was automatically created by an AI system from user reviews.

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Reviews for oemvwshop.com

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Community member 
1 Reviews
the price of delivery is awfully expensive the waiting time is incredibly long
Answer by oemVWshop
Dear customer, thank you for your review. Unfortunately, we cannot influence the shipping price, it is determined by the shipping company. You placed your order in the inter-holiday period, which extended the delivery date. However, your order was shipped on time and even 4 days earlier than the expected shipping date of your order. Thank you for your understanding. BR, Kristina
Community member 
1 Reviews
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2 Reviews
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1 Reviews

Gastos envios Abusivos e impuestos

Después de pagar el IVA, al llegar a mi destino me hacen pagar un despacho de aduanas cobrándome nuevamente el IGIC 7% más. Gastos de envíos abusivos. Una de las piezas compradas y en stock no la tenían y tuve que esperar mas de un mes a que llegara. Comunicación muy escasa.
Answer by oemVWshop
Dear customer, thank you for your review. The Canary Islands are not part of the EU customs and VAT territory; therefore, these charges had to be paid. This is a matter of your country, as the goods were exported outside the EU. We naturally apologize for the item that was not in stock and whose delivery took longer than originally planned. BR, Kristina
Community member 
1 Reviews
Great communication and updates
Community member 
1 Reviews
Answer by oemVWshop
Dear customer, thank you for your rating. Based on your consent we are still working on your order. Thank you for your patience. BR, Kristina
Community member 
1 Reviews
Sérieux, professionnel. Communicatif 10/10
Community member 
1 Reviews
RAS
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1 Reviews
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1 Reviews
Very good
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1 Reviews
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1 Reviews