Review summary
Customers consistently praise the high quality, durability, and materials of the products. The returns process is highlighted as free, efficient, and easy, which adds positively to the shopping experience. Delivery speed and reliability are frequently noted as strong points. Additionally, the design and style are generally appreciated for their quality, and some customers find the website and ordering process to be easy. Customer service is also generally seen as helpful and responsive. However, some customers report significant frustrations with courier-related delivery issues. There are complaints about the website, including navigation difficulties, slowness, and a lack of order confirmation. A portion of customers find the women's design options boring or the color choices unflattering. There are also notable complaints of unresolved customer service issues.
This text was automatically created by an AI system from user reviews.
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How Trusted Shops prevents fake reviewsReviewsKJUS
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It was a joy to receive my Kjus ski trouser. Good design and qualty
Reply from KJUS
Thank you very much for the great review. We really appreciate that you chose KJUS products.
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Reply from KJUS
Thank you for the positive review and have fun with the KJUS products.
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Reply from KJUS
Thank you for the positive review. We appreciate you choosing the KJUS brand.
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Reply from KJUS
Thank you for the positive review and have fun with the KJUS products.
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Reply from KJUS
Thank you for the positive review. We appreciate you choosing the KJUS brand.
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Reply from KJUS
Thank you for taking the time to review our service. Enjoy the KJUS products.
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Reply from KJUS
Thank you for the positive review and have fun with the KJUS products.
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Touch of the shirt, feeling,
Reply from KJUS
Thank you very much for the great review. We really appreciate that you chose KJUS products.
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It’s my favorite winter and golf fashion. Very good and high quality.
Reply from KJUS
Thank you for taking the time to review our service. Love the picture, have fun with the KJUS products!
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Reply from KJUS
Thank you for the positive review and have fun with the KJUS products.
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Reply from KJUS
Thank you for the positive review and have fun with the KJUS products.
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My jacket was too small. The return process is free, very efficient, and fast. Well done!
Reply from KJUS
Thank you for the positive review. We appreciate you choosing the KJUS brand and are happy we were able to help.
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Reply from KJUS
Thank you for taking the time to review our service. Enjoy the KJUS products.
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DPD is terrible!
Hello, the delivery service DPD you are using is very, very bad. I've been trying to catch the parcel many times, filling the forms on the website, giving the access code to my apartment, trying to get the delivery on the pickup point. No luck. One delivery I finally got by chance, but the second did not.
Why is that they cannot call me or warn me about time when they deliver the parcel?
It is especially pity as your products are of a very good quality and I like them so much.
Regards
Reply from KJUS
Thank you for taking the time to review us. We apologize if things did not go quite as planned and are sorry for the issue with DPD. Please do not hesitate to contact us at onlineshop@kjus.com if there is anything we can do for you.
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Reply from KJUS
Thank you for the positive review and have fun with the KJUS products.
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The kjus golf and ski clothing is great. Since I bought my first ski jacket and pair of trousers now about 20 years ago I never bought ski clothing of an other brand.
The materials are great, trustworthy and wetterproof for a long time. The same for the fit of it.
The biggest disadvantage of Kjus is the price in particular the ski jackets is going sky high. My budget only reaches for a Kjus Formula jacket and midlayers
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Quelques difficultés pour avoir ma livraison (dûes probablement à DPD), mais Kjus (Chiara) a tout fait pour m'aider et pour que tout se passe finalement bien
Reply from KJUS
Thank you for the positive review and we are happy to hear, that Chiara was a help for you. We appreciate you choosing the KJUS brand.
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Reply from KJUS
Thank you for the positive review. We appreciate you choosing the KJUS brand.
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Reply from KJUS
Thank you for the positive review and have fun with the KJUS products.