carhartt.com/euReviews:
238 reviews in the last 12 months816 total reviews
Excellent
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Most relevant positive review
Jan 16, 2024
Verified review
My recent shopping experience at the Carhartt online store was exceptionally positive. Navigating through their website was a breeze, making it easy to find exactly what I was looking for. The range of products available was impressive, catering to various tastes and needs.
What stood out the most was the quality of the items I received. Vest fits perfectly, a testament to the accurate sizing information provided on the site. The materials used felt durable and well-crafted, living up to the Carhartt reputation for robust workwear.
The delivery process was smooth, and my order arrived promptly without any issues. The packaging was secure, ensuring that the items were in pristine condition upon arrival.
I couldn't be happier with my purchase and would recommend it to others.
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Most relevant negative review
Dec 20, 2023
Verified review
I made a purchase on 11 December and received comfurmation that order shipped the following day. On 18 December, Fastway website indicated there were no tracking events for my order. I emailed Carhartt to follow up. Received a response that they would. Today is 20 Dec, Fastway web still indicates no tracking event for my order and no further update from Carhartt received. Very poor, don't think I will ever buy from you again.
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Reviews for carhartt.com/eu
Sep 25, 2024
Verified review
14 years ago
I bought my first Detroit jacket in Moab, UT, 14 years ago. The jacket is still in perfect shape and for the last two years I was searching to buy a new jacket, same model. Finally this year I found the jacket similar to the old one and it is perfect.
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Answer by carhartt.com/eu
Sep 27, 2024
Thank you for taking the time to leave a review. We are thrilled to hear that your Carhartt Detroit jacket has stood the test of time and that you were able to find a new one that meets your expectations. Our goal is to provide durable and high-quality products for our customers, and we are glad we could deliver on that promise for you. We appreciate your loyalty and hope you continue to enjoy your new jacket for years to come.
Regards,
Carhartt Europe
Sep 23, 2024
Verified review
All carhartt clothes in general
Overall, the quality is outstanding, there's just nothing like it, but sizing of your clothes is all over the place.
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Answer by carhartt.com/eu
Sep 24, 2024
Thank you for taking the time to leave us a review. We are thrilled to hear that you love the quality of our clothing, as we take great pride in creating durable and reliable products. We understand that sizing can be subjective and we are constantly working to improve this aspect of our brand. We are internally investigating how we can provide more clear information about our sizing. Most of our clothes are meant as workwear, meaning that that is extra space meant for layering. We appreciate your feedback and we will be adding your comments into our interal discussion.
Regards,
Carhartt Europe
Sep 5, 2024
Verified review
Website crashed a few times, wasn’t able to checkout using PayPal.
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Answer by carhartt.com/eu
Sep 5, 2024
Thank you for taking the time to leave us a review. We are happy to hear that you had a positive shopping experience overall, but we are sorry to hear that you encountered some difficulties with our website. At Carhartt, we strive to provide the best online shopping experience and we apologize for any inconvenience this may have caused. We value your feedback and will take it into consideration as we continue to improve our website for all our customers. Thank you for choosing Carhartt!
Regards,
Carhartt Europe
Jul 7, 2024
Verified review
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Answer by carhartt.com/eu
Jul 8, 2024
Thank you so much for taking the time to leave a review! We are so glad to hear that you had a positive experience with our delivery, goods, and customer service. Our team at Carhartt strives to provide top-notch products and outstanding service to our customers. We appreciate your support and hope to see you again soon!
Regards,
Carhartt Europe
Apr 4, 2024
Verified review
When I purchased the products there were problems with the payment and it took me more than an hour to be successful. The product quality is great and I had no problem with the shipping. I can recommend this brand!
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Answer by carhartt.com/eu
Apr 8, 2024
Thanks for taking the time to leave this review! We really appreciate it. We're so glad you love our product quality! We understand that payment issues can be a frustrating experience. Our team works hard to ensure a smooth process and we apologize for any inconvenience you experienced. If you can and would like please do not hesitate to inform me at jengelsman@carhartt.com what precisely happened during the payment process.
As always, we thank you for choosing Carhartt and your support of our mission of providing high-quality, sustainable work clothing.
Regards,
Carhartt Europe
May 14, 2024
Verified review
The quality is absolutely great, however the delivery took 17 days and the item turned out to be too large. Will have to return and re-order a smaller one.
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Answer by carhartt.com/eu
May 16, 2024
Thank you for your feedback! We strive to provide quality clothing that lasts, and we're happy to hear that you appreciate the quality. We understand your frustration with the delivery time. Our goal is to make sure our customers receive their orders in a timely manner and we will continue to work hard to make sure that happens. Thank you again for your review – we value your opinion!
Oct 1, 2024
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Answer by carhartt.com/eu
Oct 3, 2024
Thank you for taking the time to leave a review about your experience at our Carhartt webstore. We are thrilled to hear that you had a positive experience with our delivery, goods, and customer service. At Carhartt, we pride ourselves on providing high-quality products and excellent customer service. We appreciate your support and look forward to serving you again in the future.
Regards,
Carhartt Europe
Jun 23, 2024
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Answer by carhartt.com/eu
Jun 24, 2024
Thank you so much for leaving us a review. We're thrilled to hear that you love our goods and had a great experience with our customer service. We're always striving to provide the best service possible, so we really appreciate your kind words.
We apologize if your delivery wasn't up to par with our usual standards. At Carhartt, we take pride in making sure our customers receive their orders in a timely manner. Rest assured, we'll continue working hard to improve our delivery process and ensure it meets your expectations.
Thanks again for your feedback!
Regards,
Carhartt Europe
Jun 13, 2024
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Answer by carhartt.com/eu
Jun 13, 2024
Thank you so much for the review! We really appreciate you taking the time to share your thoughts about us. We love that you enjoy our products and are glad that you think they are comfortable and durable enough to stand up to tough jobs. That's exactly what Carhartt is all about - making sure our customers stay safe and comfortable on the job. Thanks again for your support!
Regards,
Carhartt Europe
May 15, 2024
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Answer by carhartt.com/eu
May 16, 2024
Thanks for taking the time to review us and leaving your feedback! We really appreciate it. We’re glad to hear that you were generally satisfied with your experience with us, especially considering the delivery and goods. We believe in creating sustainable work clothing that stands the test of time while also providing quality customer service. Thank you for being a part of our journey!
Apr 2, 2024
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Answer by carhartt.com/eu
Apr 3, 2024
Thanks for taking the time to review our store, we’re glad to hear you were mostly pleased with your experience. We appreciate you providing feedback about the delivery and customer service, and are always striving to do better. At Carhartt we work hard to provide our customers with clothing that holds up, no matter what situation life throws at them. We always do our best to ensure that all of our customers have the best experience possible when shopping with us!
Regards,
Carhartt Europe
Dec 4, 2023
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Answer by carhartt.com/eu
Dec 5, 2023
Thanks for taking the time to share your thoughts on Carhartt. We appreciate your positive review of our goods and are sorry to hear about the less than satisfactory delivery experience. Here at Carhartt, we strive to provide customers with a great overall experience and are constantly working on ways to improve customer service. Again, thank you for the feedback and we hope that you will give us another chance in the future.
Regards,
Carhartt Europe
Nov 21, 2023
Verified review
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Answer by carhartt.com/eu
Nov 21, 2023
Thank you for your feedback! We're really glad to hear that you are satisfied with our goods and delivery. We appreciate your 4-star rating for customer service, and we understand how important it is to offer excellent customer service. At Carhartt, we care deeply about providing quality service that is friendly, helpful, and efficient. We strive to be the best in what we do! Thanks again for taking the time to share your experience with us.
Regards,
Carhartt Europe