GreenlandMX.eu

Reviews:

Thank you very much for taking your time to evaluate our services. Unfortunately, the item purchased was in stock at the moment you place the order, but shortly after supplier informed us could not confirm a definite procurement date in the short to medium term. We are very sorry for any inconvenience caused. Best regards GreenlandMX team,

Muito obrigado pela vossa avaliação e pelas vossas sugestões. A opinião dos nossos clientes é muito importante e de grande valor para nós, pois ajuda-nos a manter o contacto com eles e permite-nos, graças às suas sugestões e comentários, melhorar dia após dia. Tomamos nota e começamos a trabalhar para melhorar estes pormenores em breve! Esperamos voltar a ver-vos em breve. Muito obrigado e muitas saudações!

Gracias por contactarnos y compartirnos su experiencia. Hemos comprobado que su pedido fue expedido el 15 de noviembre y entregado al día siguiente. Nuestro servicio de atención al cliente le ha enviado toda la información, incluido el comprobante de entrega. Un cordial saludo del equipo GMX

Thanks for share your experience keeping us informed about your case. We have checked you bought a kit (helmet+googles) with a web edition mistake in googles model so we have proposed you a reduction on these if you decided to keep them. As you has refused this option we have informed you had always the possibility to return the complete kit. Unfortunately you have used the helmet after being informed of these conditions, so a return was impossible taking into account the kit is sold as a single unit, and used products are in no case refundable. In no case our team have treated you in a disrespectful way, you have just been informed about the conditions of sale and your responsibility as a consumer. Best regards from the GMX team.

Thanks for sharing your experience and keeping us informed. We have checked your order's expedition has been delayed because some brands have arrvied later than expected and for that we apologises. We will try very hard to avoid this kind of problem in the future. Your GreenlandMX Team

Bonjour che client, Votre commande a été expédiée avec un retard de 2 jours, tenant compte qu'il s'agit des pièces d'origine KTM (5-7 jours ouvrables pour son approvisionnement). Malheureusement, la commande a été finalement nous retourné parce que l'information de destination n'était pas complète: il s'agit d'un société où le nom n'était pas indiqué, et aussi situé avec des autres magasins dans la même zone industrielle. Notre service clientèle vient de vous contacter pourque vous pouvez nous confirmer si vous voulez la réexpédition de la marchandise. Cordiàlement l'équipe GMX