GreenlandMX.eu- Logo - reviews

GreenlandMX.eu
Reviews:

307 reviews in the last 12 months1,027 total reviews  

4.57
Excellent

Trustmark
Valid

Includes Buyer Protection

Certified since: Nov 4, 2021
The Trustmark indicates trustworthy online retailers.
GreenlandMX.eu fulfils all Trusted Shops quality criteria, including
  • Verified identity
  • Encrypted data transfer
  • Clear ordering process

Trusted Shops Buyer Protection

This company offers Trusted Shops’ buyer protection up to €2,500. Find out how this secures your transaction.

Our mission is to enable digital trust. Find out how reviews work at Trusted Shops.

Top positive review

May 24, 2023
 Verified review
Delivery was fast enough and prices acceptable. Only minor was that Techocell seat cover to my CR250R 1992 Honda. It was hardened too much by time and would not stretch like new ones. There is still line in the midle of seat from rear to front which will not straighten. And rear end of the seat, never had so big problems to strecth seat cover over rear looking good. And I have had much more difficultier seat covers to put in place. I guess it has been very long time in the warehouse and in the paggage. After all, everything is fine and I will purchase items from GreenlandMX in the future again!

Top negative review

Jan 25, 2024
 Verified review
5 weeks to deliver an item. Initially out of stock but this wasn't comminucated for 3 weeks. I sent several messages to their support person before any response. Then it was supposedly delivered but hadn't been. I asked for my money back - no response. About 5 days later it arrived. If you want stress and poor communication then consider this when you purchase. Previously I've used them without too much delay etc. I'm definitely worried by their lack of customer service really. Not sure if I will use them again when other companies exist. The caveat is I ordered in the Christmas New Year break. Even so they were work days when I ordered so.....5 weeks seems a real long time to wait.
Our mission is to enable digital trust. Find out how reviews work at Trusted Shops.

Reviews for GreenlandMX.eu

 Sort by  
Relevance
2 days ago
 Verified review
Report review
Answer by GreenlandMX.eu
20 hours ago
Thank you very much for reviewing GreenlandMX. Our priority is customer satisfaction and that’s why we try to take care of even the smallest detail so you can enjoy your passion to the maximum. We will continue to work hard to improve so that your next rating corresponds to five stars. We hope to see you again soon and SPEED UP! Your GreenlandMX Team
Dec 27, 2023
 Verified review

Falta de comunicação

Perguntei por duas vezes pela minha encomenda e nunca responderam recebi a encomenda 30 dias depois do pedido.
Report review
Answer by GreenlandMX.eu
Dec 28, 2023
Thanks for sharing your experience which allows us to improve our service. We have checked your order has suffered a slight delay in the procurement of some items, which in turn delayed the shipment. Unfortunately, we have not found any messages from you. These may not have arrived or may have been forwarded to the wrong mailbox. We will check our information flow to try to ensure that this problem does not recur in the future. Best regards GMX team.
Dec 3, 2023
 Verified review
Delivery service was bad. Poor communication among GreenlandMX, courier and customers. Very difficult to contact the GreenlandMX and the courier. Courier didn't deliver the goods on the scheduled day and I waited for the goods at home the whole day. Courier re-delivered the goods to my house on Saturday instead of the scheduled Monday. Luckily I was at home at that time. What a mess!
Report review
Answer by GreenlandMX.eu
Dec 4, 2023
Thank you very much for your review. We are really pleased that you have had a great and satisfying experience with GreenlandMX. We will transfer your assessment to our team, and we will keep working hard to continue improving day by day. We hope to see you again soon. Thank you and SPEED UP! Your GreenlandMX Team
Aug 22, 2023
 Verified review
Communication was very lacking, my order took way too much time get to me (about a month) They eventually got back to me after several attempts to contact them, only after I went over their head and contacted the manufacturer directly, but GreenlandMX did eventually get it right
Report review
Answer by GreenlandMX.eu
Aug 23, 2023
Thank you very much for reviewing GreenlandMX. Our priority is customer satisfaction and that’s why we try to take care of even the smallest detail so you can enjoy your passion to the maximum. We will continue to work hard to improve so that your next rating corresponds to five stars. We hope to see you again soon and SPEED UP! Your GreenlandMX Team
Sep 27, 2023
 Verified review

Photos do not correspond to the reference

For certain items sold on the website, the photos do not correspond to the actual product. For my first order, I based myself on the visual but, on arrival, it was not the right model. I had to make another order but I'm not sure of the model.
Report review
Answer by GreenlandMX.eu
Oct 2, 2023
Thank you very much for reviewing GreenlandMX. Our priority is customer satisfaction and that’s why we try to take care of even the smallest detail so you can enjoy your passion to the maximum. We will continue to work hard to improve so that your next rating corresponds to five stars. We hope to see you again soon and SPEED UP! Your GreenlandMX Team
Jun 27, 2023
 Verified review
Send right stuff that one order.
Report review
Answer by GreenlandMX.eu
Jun 28, 2023
Thank you very much for reviewing GreenlandMX. Our priority is customer satisfaction and that’s why we try to take care of even the smallest detail so you can enjoy your passion to the maximum. We will continue to work hard to improve so that your next rating corresponds to five stars. We hope to see you again soon and SPEED UP! Your GreenlandMX Team
Nov 22, 2023
 Verified review
Report review
Answer by GreenlandMX.eu
Nov 23, 2023
Thank you very much for reviewing GreenlandMX. Our priority is customer satisfaction and that’s why we try to take care of even the smallest detail so you can enjoy your passion to the maximum. We will continue to work hard to improve so that your next rating corresponds to five stars. We hope to see you again soon and SPEED UP! Your GreenlandMX Team
Oct 25, 2023
 Verified review
Report review
Answer by GreenlandMX.eu
Oct 26, 2023
Thank you very much for reviewing GreenlandMX. Our priority is customer satisfaction and that’s why we try to take care of even the smallest detail so you can enjoy your passion to the maximum. We will continue to work hard to improve so that your next rating corresponds to five stars. We hope to see you again soon and SPEED UP! Your GreenlandMX Team