Our mission is to enable digital trust. Find out how reviews work at Trusted Shops.
Top positive review
Feb 14, 2024
Verified review
Had an issue with an old device not working with the latest update. Contacted tech support and they were awesome! So much so, they modified the last update to include a "patch" for older devices and Google play store errors with the software!!!
First-rate company, and their gps map app is fantastic with all the right extra bits, including BT obdii support!
Doubt I'll ever need to try another mapping program for my travels!
I recently wrote regarding the Thork DMD 12mm AMPS Bracket SE I purchased, informing that one of the 4 bolts quickly broke in half during installation and further, that the provided holes/slots for the AMPS fitting were extremely small and had to be drilled to allow for the bolt size needed to accommodate the Carpe Iter cradle. I have received no reply or response whatsoever, not great customer service for someone who has spent extensively on your products.
On Their Way Up! Great shop--just a little behind on development/stock
Typical Portuguese enthusiasm! I have their tablet using DMD2 and awaiting my DMD Remote1. I love shops like this that are there because they love riding bikes. Who wouldn't in Portugal?! It's obvious from their incredible tablet and nav software that they are leading edge--although still under development, the T865 makes an XT2 look like a paperweight--I have both. They also sell great quality gear--although it seems that, of the orders I've made, their stock seems a little sparse. I don't mind sacrificing a little for a shop that is doing everything to get better.
When I ordered every item was shown available, 6 days later I asked about the status and was told that they were waiting on one product and the farmers strike wasn't helping. Another week later I asked for the status again - no response but an information of (planned) shipment - still no answer.
Talk to your customers and answer if they ask!
Report review
Feb 13, 2024
Verified review
My order was processed quickly and the DHL courier system worked flawlessly. But the OMD cord supplied does not fit my bike - I used the website contact form to try to get this resolved and to date have heard nothing. I therefore cannot use the OMD that I bought. Rather disappointing
Report review
Mar 5, 2024
Verified review
Report review
Jan 5, 2024
Verified review
I am not satisfied that parts are shown as "in Stock" during order process and after the order it turns out, that some parts are not in Stock.
Update for information only on e-Mail Demand.
Definitively Room for improvement.
Measures have been taken to ensure that the published reviews only originate from consumers who have actually used or purchased the products or services.
Imported Reviews
They are not included in the overall rating. No verification measures have been taken.