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certified since: Sep 12, 2014
updated on: Jun 5, 2023
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Reviews for 3dprima.com
This is how we ensure that reviews come from real consumers.
the most relevant positive review
Mar 6, 2023
I ordered a new 3d printer and PLA filament. Something went wrong with my payment. Their system changed my region at the checkout and there was a currency conversion issue, so I ended up paying too much. I got the payment refunded right away and they set up a new order that I just needed to pay again. It came with a discount to make up for all the losses from the previous order.
The support was fast enough, so the order wasn't even delayed. I still got it the day it said it would arrive initially.
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the most relevant critical review
Aug 15, 2022
So...
When I found that the Ender S1 Pro that I received had a F1 chip (which Creality does not post Firmware updates for), I asked tech support what to do. After not believing me they told me to contact Creality.
The only reason I ordered from 3dprima, was that they promised good customer support, but this was not better than Amazon.
So what you can improve:
- Don't pretend to have good customer support.
- Don't sell printers that are not supported.
Oh, and yeah, the filament I ordered and the delivery time was really not impressive...
The reason you didn't get a one was the price... But since you're no better than Amazon, then... So it's a weak two...
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Reviews for 3dprima.com
Verified review
12 hours ago
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Verified review
13 hours ago
Enkla att ha och göra med, smidig kontakt. Svarar snabbt, snabb på att skicka packet.
Än så länge inget att klaga på helt enkelt
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15 hours ago
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Verified review
2 days ago
Shipped quickly.
No problem with anything.
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2 days ago
Fast
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3 days ago
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3 days ago
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4 days ago
Great service (had some problems with a printer, not their fault and they were helpful and quick), good prices and safe and quick delivery
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5 days ago
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5 days ago
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5 days ago
some items I needed was not available in stock and no indication when it would be
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5 days ago
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5 days ago
fast delivery, exelent quatity
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6 days ago
Fast delivery
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6 days ago
Snabb leverans.
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7 days ago
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7 days ago
Excellent sales service and on-time delivery.
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7 days ago
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7 days ago
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Verified review
8 days ago
Order failed to deliver on expected date, and looks like it will take extra couple of days to arrive.
We've actually payed for the shipping costs. It was 3Dprima that selected the carrier, and so it's 3Dprima responsible for the delay.
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