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3dprima.comReviews

: 3,784Excellent

4.79

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certified since: Sep 12, 2014
updated on: Feb 4, 2023
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certified since: Sep 12, 2014
updated on: Feb 4, 2023
3dprima.com is checked and certified according to the Trusted Shops quality criteria
  • Verified identity
  • Protection of personal data
  • Clear ordering process

Secured by a guarantee

At 3dprima.com, you can use the guarantee from Trusted Shops and protect up to €2,500. Find out more

Reviews for 3dprima.com

1,087 verified reviews in the last 12 months

3,784 total reviews
This is how we ensure that reviews come from real consumers.

the most relevant positive review


Dec 5, 2022
Good overall but took longer than thought. Website states orders will be ready in a few hours but mine wasn't. I called to ask and was told "the warehouse is busy, they won't get to it today". No apology considering I chose collection as I was in the area on that day. Everyone knows warehouses can get busy but for the sake of a few minutes picking 2 items from the shelf cost me a second 50 km round trip. Good printer parts though and all as expected on that side.
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the most relevant critical review


Aug 15, 2022
So... When I found that the Ender S1 Pro that I received had a F1 chip (which Creality does not post Firmware updates for), I asked tech support what to do. After not believing me they told me to contact Creality. The only reason I ordered from 3dprima, was that they promised good customer support, but this was not better than Amazon. So what you can improve: - Don't pretend to have good customer support. - Don't sell printers that are not supported. Oh, and yeah, the filament I ordered and the delivery time was really not impressive... The reason you didn't get a one was the price... But since you're no better than Amazon, then... So it's a weak two...
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Reviews for 3dprima.com

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(15)
 Verified review
8 days ago
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Jan 14, 2023
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Jan 10, 2023
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 Verified review
Dec 14, 2022
Tekniskt fel på produkten
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 Verified review
Dec 5, 2022
Horrible shipping time
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 Verified review
Dec 19, 2022
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 Verified review
Nov 7, 2022
I still haven't received my package which I ordered a week ago
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Nov 30, 2022
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 Verified review
Oct 18, 2022
So far, I have not received my order Seems you are under-staffed: It took from Oct12 to Oct 17 to acknowledge a wire transfer after several emails. The last promise was to send it on Oct 17 but UPS does not recognize having the articles (Today is Oct 18 here and in Sweden)
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 Verified review
Oct 19, 2022
Unable to send order send wrong items and service of this company is one of the worse in the world. Even seller from china have better service then 3d prima ( 3d Joke)
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Sep 21, 2022
Very slow and unaccommodating support
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Jan 5, 2023
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May 3, 2022
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Apr 8, 2022
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Answer by 3dprima.com
Apr 11, 2022
May we know the reason you gave us a bad review? As the only conversation from you I can find in our system is 28 Mar 2022 where you thank us for our quick response?
 Verified review
Feb 5, 2022
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Answer by 3dprima.com
Feb 7, 2022
Hi! May we know why you give us a bad review on a order that is not been shipped to you as you have not paid the invoice yet?