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Reviews for 3D Prima
Top positive review
3D Prima customer
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Mar 6, 2023
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I ordered a new 3d printer and PLA filament. Something went wrong with my payment. Their system changed my region at the checkout and there was a currency conversion issue, so I ended up paying too much. I got the payment refunded right away and they set up a new order that I just needed to pay again. It came with a discount to make up for all the losses from the previous order.
The support was fast enough, so the order wasn't even delayed. I still got it the day it said it would arrive initially.
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Top negative review
3D Prima customer
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Apr 21, 2023
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Deras filament är ingen bra rullade alls, kvalitet är jo bra
De borde sluta använda Budbee som frakt alternativ, beställde en produkt 13/4/23, jag har skrivit detta 21/4/23 och har inte fått en ända uppdatering på budbee app.
Efter par mejl med kundservice de skulle skicka samma varann igen.
Frågan är om de hade skickat paketet från början eller inte.
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Reviews for 3D Prima
3D Prima customer
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Sep 7, 2023
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Sent me the wrong product without telling me about it and then requetsted me to send it back
Answer by 3D Prima
Sep 14, 2023
Thank you for taking the time to share your experience with us. We understand that you received a product other than the one you ordered and we apologize for any inconvenience this may have caused. We value customer feedback and are constantly looking for ways to improve our processes. Again, thank you for bringing this matter to our attention.
3D Prima customer
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Jul 22, 2023
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I have no idea why you changed the carrier on my second order.. i had to walk so far to get my package..
3D Prima customer
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Jul 20, 2023
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3D Prima customer
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Jul 10, 2023
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3D Prima customer
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Jun 20, 2023
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3D Prima customer
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Oct 18, 2022
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So far, I have not received my order
Seems you are under-staffed:
It took from Oct12 to Oct 17 to acknowledge a wire transfer after several emails.
The last promise was to send it on Oct 17 but UPS does not recognize having the articles (Today is Oct 18 here and in Sweden)
3D Prima customer
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Apr 12, 2023
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Ordered a motor kit, but I just a part of it arrived
I ordered a motor kit but I just received the motor, not the whole kit. I immediately opened a ticket asking for help with this issue, but after more than a week still no response. It's such a shame, this is the third order on this website and never had a problem.
3D Prima customer
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Oct 19, 2022
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Unable to send order send wrong items and service of this company is one of the worse in the world. Even seller from china have better service then 3d prima ( 3d Joke)
3D Prima customer
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Mar 14, 2023
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Shop dont respond to ticket. My shipment is lost, im waiting 10 days. No help, no goods, no money
3D Prima customer
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Mar 14, 2023
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Im waiting 10 days for shipment. No contact from shop. No reply to email. No support, no help.
3D Prima customer
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Mar 31, 2023
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Didnt recieve items they make me wanna wait weeks for investigation
3D Prima customer
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Nov 7, 2022
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I still haven't received my package which I ordered a week ago
3D Prima customer
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May 26, 2023
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Because of this review that was forced on me. Thanks a lot.
3D Prima customer
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Feb 17, 2023
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Havent received my product
3D Prima customer
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Dec 14, 2022
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Tekniskt fel på produkten
3D Prima customer
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Dec 5, 2022
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Horrible shipping time
3D Prima customer
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Feb 15, 2023
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Oseriösa, okunniga
3D Prima customer
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Apr 10, 2023
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3D Prima customer
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Apr 10, 2023
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3D Prima customer
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Feb 4, 2023
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