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3D Prima
Reviews

: 4,403Excellent

4.75

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Reviews for 3D Prima

1,224 verified reviews in the last 12 months

4,403 total reviews
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Top positive review

3D Prima customer
Mar 6, 2023
 Verified review
I ordered a new 3d printer and PLA filament. Something went wrong with my payment. Their system changed my region at the checkout and there was a currency conversion issue, so I ended up paying too much. I got the payment refunded right away and they set up a new order that I just needed to pay again. It came with a discount to make up for all the losses from the previous order. The support was fast enough, so the order wasn't even delayed. I still got it the day it said it would arrive initially.

Top negative review

3D Prima customer
Apr 21, 2023
 Verified review
Deras filament är ingen bra rullade alls, kvalitet är jo bra De borde sluta använda Budbee som frakt alternativ, beställde en produkt 13/4/23, jag har skrivit detta 21/4/23 och har inte fått en ända uppdatering på budbee app. Efter par mejl med kundservice de skulle skicka samma varann igen. Frågan är om de hade skickat paketet från början eller inte.

Reviews for 3D Prima

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3D Prima customer
Sep 7, 2023
 Verified review
Sent me the wrong product without telling me about it and then requetsted me to send it back
Answer by 3D Prima
Sep 14, 2023
Thank you for taking the time to share your experience with us. We understand that you received a product other than the one you ordered and we apologize for any inconvenience this may have caused. We value customer feedback and are constantly looking for ways to improve our processes. Again, thank you for bringing this matter to our attention.
3D Prima customer
Jul 22, 2023
 Verified review
I have no idea why you changed the carrier on my second order.. i had to walk so far to get my package..
3D Prima customer
Jul 20, 2023
 Verified review
3D Prima customer
Jul 10, 2023
 Verified review
3D Prima customer
Jun 20, 2023
 Verified review
3D Prima customer
Oct 18, 2022
 Verified review
So far, I have not received my order Seems you are under-staffed: It took from Oct12 to Oct 17 to acknowledge a wire transfer after several emails. The last promise was to send it on Oct 17 but UPS does not recognize having the articles (Today is Oct 18 here and in Sweden)
3D Prima customer
Apr 12, 2023
 Verified review

Ordered a motor kit, but I just a part of it arrived

I ordered a motor kit but I just received the motor, not the whole kit. I immediately opened a ticket asking for help with this issue, but after more than a week still no response. It's such a shame, this is the third order on this website and never had a problem.
3D Prima customer
Oct 19, 2022
 Verified review
Unable to send order send wrong items and service of this company is one of the worse in the world. Even seller from china have better service then 3d prima ( 3d Joke)
3D Prima customer
Mar 14, 2023
 Verified review
Shop dont respond to ticket. My shipment is lost, im waiting 10 days. No help, no goods, no money
3D Prima customer
Mar 14, 2023
 Verified review
Im waiting 10 days for shipment. No contact from shop. No reply to email. No support, no help.
3D Prima customer
Mar 31, 2023
 Verified review
Didnt recieve items they make me wanna wait weeks for investigation
3D Prima customer
Nov 7, 2022
 Verified review
I still haven't received my package which I ordered a week ago
3D Prima customer
May 26, 2023
 Verified review
Because of this review that was forced on me. Thanks a lot.
3D Prima customer
Feb 17, 2023
 Verified review
Havent received my product
3D Prima customer
Dec 14, 2022
 Verified review
Tekniskt fel på produkten
3D Prima customer
Dec 5, 2022
 Verified review
Horrible shipping time
3D Prima customer
Feb 15, 2023
 Verified review
Oseriösa, okunniga
3D Prima customer
Apr 10, 2023
 Verified review
3D Prima customer
Apr 10, 2023
 Verified review
3D Prima customer
Feb 4, 2023
 Verified review