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certified since: Sep 12, 2014
updated on: Mar 28, 2023
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Reviews for 3dprima.com
This is how we ensure that reviews come from real consumers.
the most relevant positive review
Mar 6, 2023
I ordered a new 3d printer and PLA filament. Something went wrong with my payment. Their system changed my region at the checkout and there was a currency conversion issue, so I ended up paying too much. I got the payment refunded right away and they set up a new order that I just needed to pay again. It came with a discount to make up for all the losses from the previous order.
The support was fast enough, so the order wasn't even delayed. I still got it the day it said it would arrive initially.
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the most relevant critical review
Aug 15, 2022
So...
When I found that the Ender S1 Pro that I received had a F1 chip (which Creality does not post Firmware updates for), I asked tech support what to do. After not believing me they told me to contact Creality.
The only reason I ordered from 3dprima, was that they promised good customer support, but this was not better than Amazon.
So what you can improve:
- Don't pretend to have good customer support.
- Don't sell printers that are not supported.
Oh, and yeah, the filament I ordered and the delivery time was really not impressive...
The reason you didn't get a one was the price... But since you're no better than Amazon, then... So it's a weak two...
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Reviews for 3dprima.com
Verified review
2 days ago
my favorite e-commerce... usually very fast on delivery
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4 days ago
Good printer. Terrible "manual". Poor English
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Mar 14, 2023
Snabb leverans.
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Feb 27, 2023
Good
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10 days ago
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13 days ago
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Mar 10, 2023
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Mar 7, 2023
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Mar 6, 2023
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Mar 3, 2023
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Mar 3, 2023
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Mar 1, 2023
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Mar 14, 2023
Shop dont respond to ticket. My shipment is lost, im waiting 10 days. No help, no goods, no money
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Mar 14, 2023
Im waiting 10 days for shipment. No contact from shop. No reply to email. No support, no help.
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Verified review
Feb 20, 2023
Usually good fast shipping and large stock.
Drawbacks that I sometime got broken vacum seals on fillaments.
Custommer service is a bit slow but understandable with how many they serve.
Information on parts is not always updated on machines they fit.
On my machine i have to guess sometimes that is a cr5 h that have parts from multiple creality models as original.
But question is If its there or crealitys problem?
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Feb 7, 2023
Easy to use webshop with a good assortment. Ok prices and fast delivery.
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Feb 6, 2023
Printer arrived swiftly and worked as it should.
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Feb 21, 2023
good
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Feb 22, 2023
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Feb 21, 2023
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