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certified since: Sep 12, 2014
updated on: Jun 5, 2023
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Reviews for 3dprima.com
This is how we ensure that reviews come from real consumers.
the most relevant positive review
Mar 6, 2023
I ordered a new 3d printer and PLA filament. Something went wrong with my payment. Their system changed my region at the checkout and there was a currency conversion issue, so I ended up paying too much. I got the payment refunded right away and they set up a new order that I just needed to pay again. It came with a discount to make up for all the losses from the previous order.
The support was fast enough, so the order wasn't even delayed. I still got it the day it said it would arrive initially.
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the most relevant critical review
Aug 15, 2022
So...
When I found that the Ender S1 Pro that I received had a F1 chip (which Creality does not post Firmware updates for), I asked tech support what to do. After not believing me they told me to contact Creality.
The only reason I ordered from 3dprima, was that they promised good customer support, but this was not better than Amazon.
So what you can improve:
- Don't pretend to have good customer support.
- Don't sell printers that are not supported.
Oh, and yeah, the filament I ordered and the delivery time was really not impressive...
The reason you didn't get a one was the price... But since you're no better than Amazon, then... So it's a weak two...
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Reviews for 3dprima.com
Verified review
Apr 21, 2023
Deras filament är ingen bra rullade alls, kvalitet är jo bra
De borde sluta använda Budbee som frakt alternativ, beställde en produkt 13/4/23, jag har skrivit detta 21/4/23 och har inte fått en ända uppdatering på budbee app.
Efter par mejl med kundservice de skulle skicka samma varann igen.
Frågan är om de hade skickat paketet från början eller inte.
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Verified review
Apr 7, 2023
I was charged for goods not delivered.
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Verified review
Aug 15, 2022
So...
When I found that the Ender S1 Pro that I received had a F1 chip (which Creality does not post Firmware updates for), I asked tech support what to do. After not believing me they told me to contact Creality.
The only reason I ordered from 3dprima, was that they promised good customer support, but this was not better than Amazon.
So what you can improve:
- Don't pretend to have good customer support.
- Don't sell printers that are not supported.
Oh, and yeah, the filament I ordered and the delivery time was really not impressive...
The reason you didn't get a one was the price... But since you're no better than Amazon, then... So it's a weak two...
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Verified review
Jan 7, 2023
ordered item Creality CR-10 Smart Pro - 30x30x40cm
In product listing is stated - in Stock:
50+
Delivery time
Ships within 24 hours
Already 5 days they received payment, but product still not shipped
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Verified review
Oct 3, 2022
i orderd a thermistat cable for ender 3D max, but the cable is about 40 cm shorter then it should be. making it hard to print objekts that are large
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Verified review
Dec 8, 2022
Dåligt när man som privatperson inte kan skicka material till företag. Och att dem man har kontakt med via mail inte läser allt i texten
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Verified review
Aug 17, 2022
If I want delivery to our site than I do not want delivery to a post office.
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Verified review
Nov 24, 2022
Very slow delivery. Still waiting!
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Verified review
Jan 8, 2023
Super long delivery time
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Dec 29, 2022
Loong delevery time
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Jan 12, 2023
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Dec 14, 2022
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Aug 2, 2022
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