3D PrimaReviews:
1,043 reviews in the last 12 months4,456 total reviews
Excellent
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Top positive review
Mar 6, 2023
Verified review
I ordered a new 3d printer and PLA filament. Something went wrong with my payment. Their system changed my region at the checkout and there was a currency conversion issue, so I ended up paying too much. I got the payment refunded right away and they set up a new order that I just needed to pay again. It came with a discount to make up for all the losses from the previous order.
The support was fast enough, so the order wasn't even delayed. I still got it the day it said it would arrive initially.
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Top negative review
Apr 21, 2023
Verified review
Deras filament är ingen bra rullade alls, kvalitet är jo bra
De borde sluta använda Budbee som frakt alternativ, beställde en produkt 13/4/23, jag har skrivit detta 21/4/23 och har inte fått en ända uppdatering på budbee app.
Efter par mejl med kundservice de skulle skicka samma varann igen.
Frågan är om de hade skickat paketet från början eller inte.
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Reviews for 3D Prima
Nov 13, 2023
Verified review
Delivery and communication problems
Our order has been kept at Fedex facility for almost a week already and not moving. Fedex tracking shows the same status of the shipment. Nobody has contacted or updated us so far. I sent a request regarding the problem 3 days ago. The ticket was registered, but no response received.
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Apr 21, 2023
Verified review
Deras filament är ingen bra rullade alls, kvalitet är jo bra
De borde sluta använda Budbee som frakt alternativ, beställde en produkt 13/4/23, jag har skrivit detta 21/4/23 och har inte fått en ända uppdatering på budbee app.
Efter par mejl med kundservice de skulle skicka samma varann igen.
Frågan är om de hade skickat paketet från början eller inte.
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Jan 7, 2023
Verified review
ordered item Creality CR-10 Smart Pro - 30x30x40cm
In product listing is stated - in Stock:
50+
Delivery time
Ships within 24 hours
Already 5 days they received payment, but product still not shipped
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Dec 8, 2022
Verified review
Dåligt när man som privatperson inte kan skicka material till företag. Och att dem man har kontakt med via mail inte läser allt i texten
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Jun 26, 2023
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Just fokused on what their system can handle, not interested in helping the customer.
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Answer by 3D Prima
Jul 25, 2023
Thank you for taking the time to leave a review. We are sorry that you feel that way and we will make our best to improve.
Apr 7, 2023
Verified review
I was charged for goods not delivered.
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Jan 8, 2023
Verified review
Super long delivery time
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Dec 29, 2022
Verified review
Loong delevery time
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Jan 12, 2023
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Dec 14, 2022
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