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3D Prima
Reviews

: 4,403Excellent

4.75

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Reviews for 3D Prima

1,221 verified reviews in the last 12 months

4,403 total reviews
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Top positive review

3D Prima customer
Mar 6, 2023
 Verified review
I ordered a new 3d printer and PLA filament. Something went wrong with my payment. Their system changed my region at the checkout and there was a currency conversion issue, so I ended up paying too much. I got the payment refunded right away and they set up a new order that I just needed to pay again. It came with a discount to make up for all the losses from the previous order. The support was fast enough, so the order wasn't even delayed. I still got it the day it said it would arrive initially.

Top negative review

3D Prima customer
Apr 21, 2023
 Verified review
Deras filament är ingen bra rullade alls, kvalitet är jo bra De borde sluta använda Budbee som frakt alternativ, beställde en produkt 13/4/23, jag har skrivit detta 21/4/23 och har inte fått en ända uppdatering på budbee app. Efter par mejl med kundservice de skulle skicka samma varann igen. Frågan är om de hade skickat paketet från början eller inte.

Reviews for 3D Prima

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3D Prima customer
13 days ago
 Verified review
Very good products. The 3 kg spools are convenient to use, inexpensive and the quality is vert nice. I've just tested the Easy PETG and the print is a success directly. Only Paypal paiement seems to work from France, which is a bit the plea as accounting is concerned. I hope to see this issue solved someday, and I will become an even happier customer !
3D Prima customer
8 days ago
 Verified review
So long time for package to be delivered by FedEX depsite the times that are estimated on the website.
3D Prima customer
6 days ago
 Verified review
Fast delivery.
3D Prima customer
Aug 22, 2023
 Verified review
3D Prima customer
Aug 16, 2023
 Verified review
3D Prima customer
Aug 4, 2023
 Verified review
3D Prima customer
Jul 29, 2023
 Verified review

Bra shop. Dålig leveransalternativ

Plus: Bra produkter och sortiment. Bra support och kundtjänst. Minus: Det enda negativa är fraktalternativet med Budbee till box som tar långt över en vecka i leveranstid (detta alternativet borde förbjudas). Föredrar leverans till ombud över box.
3D Prima customer
Jul 26, 2023
 Verified review
Fast service.
3D Prima customer
Jul 4, 2023
 Verified review
BL
Bengt L.
Danderyd
Jul 7, 2023
 Verified review
I think its bad that i can`t order stuff that not are in store.
3D Prima customer
Jul 22, 2023
 Verified review
Kundtjänst,förmåga att lösa problem.
Answer by 3D Prima
Jul 25, 2023
Tack för ditt omdöme, tråkigt att du inte var helt nöjd. Vi ska förbättra oss.
3D Prima customer
Jun 19, 2023
 Verified review
Product was delivered according to forecast.
3D Prima customer
Jun 23, 2023
 Verified review
3D Prima customer
Jun 12, 2023
 Verified review
3D Prima customer
Jun 7, 2023
 Verified review
3D Prima customer
Jul 3, 2023
 Verified review
Customer service does not respond to emails
3D Prima customer
Dec 5, 2022
 Verified review
Good overall but took longer than thought. Website states orders will be ready in a few hours but mine wasn't. I called to ask and was told "the warehouse is busy, they won't get to it today". No apology considering I chose collection as I was in the area on that day. Everyone knows warehouses can get busy but for the sake of a few minutes picking 2 items from the shelf cost me a second 50 km round trip. Good printer parts though and all as expected on that side.
3D Prima customer
Feb 20, 2023
 Verified review

Usually pretty good

Usually good fast shipping and large stock. Drawbacks that I sometime got broken vacum seals on fillaments. Custommer service is a bit slow but understandable with how many they serve. Information on parts is not always updated on machines they fit. On my machine i have to guess sometimes that is a cr5 h that have parts from multiple creality models as original. But question is If its there or crealitys problem?
3D Prima customer
Apr 1, 2023
 Verified review

I could not give give maximum yet. but it looks excellently good so far.

I could not give give maximum yet, because so far i have only made limited purchases, but so far it looks actually excellent, but i need more experience from you to rate my future purchases. So no hard feelings? i hope. But i think you understand my careful opinion. Best regards: Jan-erik
3D Prima customer
May 13, 2023
 Verified review

Looks amazing, not that solid

Amazingly beautiful filament but it does not have that good layer adhesion. Also leaves an annoying residue on my PEI sheet which is annoying to scrub away. Would probably buy again since it was well priced, shipped fast and prints good despite the drawbacks