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Reviews for 3D Prima
Top positive review
3D Prima customer
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Mar 6, 2023
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I ordered a new 3d printer and PLA filament. Something went wrong with my payment. Their system changed my region at the checkout and there was a currency conversion issue, so I ended up paying too much. I got the payment refunded right away and they set up a new order that I just needed to pay again. It came with a discount to make up for all the losses from the previous order.
The support was fast enough, so the order wasn't even delayed. I still got it the day it said it would arrive initially.
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Top negative review
3D Prima customer
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Apr 21, 2023
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Deras filament är ingen bra rullade alls, kvalitet är jo bra
De borde sluta använda Budbee som frakt alternativ, beställde en produkt 13/4/23, jag har skrivit detta 21/4/23 och har inte fått en ända uppdatering på budbee app.
Efter par mejl med kundservice de skulle skicka samma varann igen.
Frågan är om de hade skickat paketet från början eller inte.
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Reviews for 3D Prima
3D Prima customer
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13 days ago
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Very good products.
The 3 kg spools are convenient to use, inexpensive and the quality is vert nice.
I've just tested the Easy PETG and the print is a success directly.
Only Paypal paiement seems to work from France, which is a bit the plea as accounting is concerned.
I hope to see this issue solved someday, and I will become an even happier customer !
3D Prima customer
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8 days ago
Verified review
So long time for package to be delivered by FedEX depsite the times that are estimated on the website.
3D Prima customer
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6 days ago
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Fast delivery.
3D Prima customer
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Aug 22, 2023
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3D Prima customer
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Aug 16, 2023
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3D Prima customer
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Aug 4, 2023
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3D Prima customer
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Jul 29, 2023
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Bra shop. Dålig leveransalternativ
Plus:
Bra produkter och sortiment.
Bra support och kundtjänst.
Minus:
Det enda negativa är fraktalternativet med Budbee till box som tar långt över en vecka i leveranstid (detta alternativet borde förbjudas).
Föredrar leverans till ombud över box.
3D Prima customer
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Jul 26, 2023
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Fast service.
3D Prima customer
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Jul 4, 2023
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BL
Bengt L.
Danderyd
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Jul 7, 2023
Verified review
I think its bad that i can`t order stuff that not are in store.
3D Prima customer
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Jul 22, 2023
Verified review
Kundtjänst,förmåga att lösa problem.
Answer by 3D Prima
Jul 25, 2023
Tack för ditt omdöme, tråkigt att du inte var helt nöjd. Vi ska förbättra oss.
3D Prima customer
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Jun 19, 2023
Verified review
Product was delivered according to forecast.
3D Prima customer
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Jun 23, 2023
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3D Prima customer
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Jun 12, 2023
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3D Prima customer
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Jun 7, 2023
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3D Prima customer
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Jul 3, 2023
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Customer service does not respond to emails
3D Prima customer
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Dec 5, 2022
Verified review
Good overall but took longer than thought.
Website states orders will be ready in a few hours but mine wasn't. I called to ask and was told "the warehouse is busy, they won't get to it today". No apology considering I chose collection as I was in the area on that day.
Everyone knows warehouses can get busy but for the sake of a few minutes picking 2 items from the shelf cost me a second 50 km round trip.
Good printer parts though and all as expected on that side.
3D Prima customer
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Feb 20, 2023
Verified review
Usually pretty good
Usually good fast shipping and large stock.
Drawbacks that I sometime got broken vacum seals on fillaments.
Custommer service is a bit slow but understandable with how many they serve.
Information on parts is not always updated on machines they fit.
On my machine i have to guess sometimes that is a cr5 h that have parts from multiple creality models as original.
But question is If its there or crealitys problem?
3D Prima customer
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Apr 1, 2023
Verified review
I could not give give maximum yet. but it looks excellently good so far.
I could not give give maximum yet, because so far i have only made limited purchases, but so far it looks actually excellent, but i need more experience from you to rate my future purchases. So no hard feelings? i hope. But i think you understand my careful opinion. Best regards: Jan-erik
3D Prima customer
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May 13, 2023
Verified review
Looks amazing, not that solid
Amazingly beautiful filament but it does not have that good layer adhesion. Also leaves an annoying residue on my PEI sheet which is annoying to scrub away. Would probably buy again since it was well priced, shipped fast and prints good despite the drawbacks