3D Prima- Logo - reviews

3D Prima
Reviews:

603 reviews in the last 12 months4,517 total reviews  

4.73
Excellent

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Top positive review

Mar 6, 2023
 Verified review
I ordered a new 3d printer and PLA filament. Something went wrong with my payment. Their system changed my region at the checkout and there was a currency conversion issue, so I ended up paying too much. I got the payment refunded right away and they set up a new order that I just needed to pay again. It came with a discount to make up for all the losses from the previous order. The support was fast enough, so the order wasn't even delayed. I still got it the day it said it would arrive initially.

Top negative review

Apr 21, 2023
 Verified review
Deras filament är ingen bra rullade alls, kvalitet är jo bra De borde sluta använda Budbee som frakt alternativ, beställde en produkt 13/4/23, jag har skrivit detta 21/4/23 och har inte fått en ända uppdatering på budbee app. Efter par mejl med kundservice de skulle skicka samma varann igen. Frågan är om de hade skickat paketet från början eller inte.
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Reviews for 3D Prima

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Bernd S.
Gevelsberg
5 days ago
 Verified review
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Jan 23, 2024
 Verified review
Fast handling. Would like more details on filament properties and printability.
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Jan 22, 2024
 Verified review
great printer good service
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Answer by 3D Prima
Feb 8, 2024
Thank you for leaving such a positive review! We are delighted that you are pleased with your printer and the service you received. We hope to continue providing you with great experiences in the future!
Jan 16, 2024
 Verified review
Fast handling
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Jan 11, 2024
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Jan 10, 2024
 Verified review

Good assortment, slow delivery

A good assortment of the store, but delivery to Cyprus takes about half a month instead of the specified 4-5 days.
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Answer by 3D Prima
Feb 8, 2024
Thank you for taking the time to review our store. We appreciate your feedback and are sorry to hear that the delivery to Cyprus took longer than expected. We strive to provide exceptional customer service and accurate information about our delivery times. Rest assured, we are continually striving to improve our delivery process and ensure that customers receive their orders promptly and in perfect condition. Thank you again for your review!
Dec 20, 2023
 Verified review
All okay
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Dec 12, 2023
 Verified review
Fast delivery.
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Dec 5, 2023
 Verified review
Everything would be very good, but the shipping is very long, 9 days, I think it's too long.
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Oct 10, 2023
 Verified review
A great shop, fast deliveries, good quality materials. To make it a 5 stars: Could/should have more bambu labs filaments also. The web page is sluggish and tends to switch to swedish
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Answer by 3D Prima
Oct 11, 2023
Thank you for your review! We are so glad to hear that you have had a positive experience with us so far. We appreciate your feedback regarding our web page and filaments. We are always striving to improve our services and providing the best-quality materials available to our customers. As such, we will consider offering more Bambu labs filaments in the future. Thank you again for your valuable feedback - we truly appreciate it!
Sep 27, 2023
 Verified review
Fast delivery.
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Sep 25, 2023
 Verified review
So long time for package to be delivered by FedEX depsite the times that are estimated on the website.
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Sep 20, 2023
 Verified review
Very good products. The 3 kg spools are convenient to use, inexpensive and the quality is vert nice. I've just tested the Easy PETG and the print is a success directly. Only Paypal paiement seems to work from France, which is a bit the plea as accounting is concerned. I hope to see this issue solved someday, and I will become an even happier customer !
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Aug 22, 2023
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Aug 16, 2023
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Aug 4, 2023
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Jul 29, 2023
 Verified review

Bra shop. Dålig leveransalternativ

Plus: Bra produkter och sortiment. Bra support och kundtjänst. Minus: Det enda negativa är fraktalternativet med Budbee till box som tar långt över en vecka i leveranstid (detta alternativet borde förbjudas). Föredrar leverans till ombud över box.
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Jul 26, 2023
 Verified review
Fast service.
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Jul 4, 2023
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Jun 23, 2023
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